Sr Dir, Manufacturing Operations

VisionWorks; San Antonio (TX); On-site; USD 129,332 - 172,442; Full time

Job summary

Visionworks seeks an experienced operations leader to manage four optical labs across the United States from its San Antonio area facilities. You will partner with cross-functional leaders to optimize operations, financials, and delivery against KPI targets while ensuring quality, safety, and customer satisfaction.

The role emphasizes P&L ownership, continuous improvement, and team development. A strong background in manufacturing, lean processes, and ERP/CMMS/LMS environments is required, with

Qualifications

• Bachelor’s degree in science or engineering (chemical, mechanical, industrial, or electrical). Master’s preferred or related field.
• Minimum 6 years of management experience including hiring, training, and performance management.
• Experience in fast-paced manufacturing with multiple facilities.
• Knowledge of laboratory operations, lean manufacturing, quality systems, and EHS.

Responsibilities

• Invest to operate four optical labs within the United States.
• Oversee multiple facilities to meet quality, service, cost, and safety goals.
• Achieve KPI targets and drive continuous improvement.
• Maintain processes and procedures for efficient operations and customer satisfaction.
• Drive cross-functional planning, financial management, and procurement across sites.
• Develop site management teams and promote best practices across facilities.
• Ensure QMS compliance and promote a safe workplace.
• Lead and coach teams, including performance management.

Skills

Leadership

Strategic thinking

Analytical skills

Problem solving

Cross-functional collaboration

People management

Communication

Financial acumen

Project management

Education

BS in science/engineering

Master’s degree preferred

Tools

ERP systems

CMMS

LMS

PLC Controls

Job description

Summary

Responsible for managing multiple manufacturing facilities in a matrix organization supporting multiple lines of businesses. Work in a team-based environment with the ability to partner with and influence cross-functional leaders and stakeholders. Optimize and truly understand the business and financials. Drive consistent results in achieving operational goals and targets identified in Key Performance Indicators (KPI) with responsibility in the following areas, including but not limited to; workforce training and culture development, product delivery within budget, quality and delivery goals, EHS compliance and sustainability, P&L responsibility, continuous improvement, and internal/external customer service and satisfaction.

Pay Class and Pay

Pay Class: Full Time

Pay: $129,332.40 - $172,442.85

Essential Responsibilities

• Responsible for investing to operate four distinct optical labs within the United States.
• Oversee management of multiple facilities to deliver requirements associated with respect to quality, customer service, cost, environmental, health, and safety.
• Responsible for achieving operational goals and targets identified in Key Performance Indicators (KPI).
• Ensure consistent processes and procedures are maintained to support efficient operations and enhance customer satisfaction.
• Support continuous improvement efforts across all areas (quality, capacity, costs, etc...), that eliminate all non-value-added processes and waste.
• Facilitate team-based approach to strategic planning and implementation, financial and purchasing management, and customer satisfaction.
• Lead and develop the skills and capabilities of site management team.
• Promote world-class benchmark data to establish best practices and standard operating procedures across all facilities.
• Ensure compliance with all requirements of QMS, as well as regulations promoting a safe and healthy workplace.
• Direct team to include selection, training and development, coaching, counseling, and performance management.

Job Specifications

• Bachelor's degree of science or engineering focused on chemical, mechanical, industrial, or electrical engineering, master's preferred or a related field or equivalent experience. Minimum of 3 additional years of experience in functional area.
• Minimum of 6 years of management experience with responsibilities for hiring, training, assigning work and managing performance of direct reports.
• Experience in a fast-paced manufacturing environment with multiple facility responsibility required.
• Knowledge of laboratory operations, equipment, workflow and procedures, quality systems, lean manufacturing and EHS.
• Experience interfacing with multiple ERP, CMMS, LMS, PLC Controls or other technology platforms required.
• Must be able to drive accountability and performance expectations consistently across multiple geographies and cultures.
• Exceptional problem-solving abilities to drive root cause solutions that deliver with financial acumen.
• Manage complex projects where independent action, high degree of initiative and coordination across departments is required.
• Strong analytical and strategic thinking skills.
• Current understanding of automated systems, data, and technology.
• Ability to foster constructive and collaborative relationships.
• Professional written and verbal communication and interpersonal skills to manage teams and develop people required.
• Strong interpersonal skills and ability to lead and inspire teams.
• Ability to regularly exercise discretion and independent judgment in the performance of his/her job duties.

Working Conditions

The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Remote Work Requirements

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.

Equal Opportunity Employer

Visionworks is an Equal Opportunity Employer. With regard to all employment practices, we do not discriminate on the basis of race, color, age, sex, religion, national origin, ancestry, creed, sexual orientation, disability, veteran or current military status, or any other characteristic protected by applicable federal, state and local law. We strive to employ and promote only those applicants and employees who are best suited for open positions and who possess the necessary skills, education and qualifications for the job.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age, or veteran status.