Sr Digital Product Manager, Customer Acquisition

OneMain Financial; Baltimore (MD); Hybrid; USD 110,000 - 140,000; Full time

Job summary

A leading financial services company is seeking a Senior Product Manager to guide the evolution of their lending technology portfolio. This role requires strong cross-functional collaboration and strategic alignment to enhance business objectives. Candidates should have significant experience in product management within technology-driven environments, focusing on customer needs and innovation.

Benefits

Health and wellbeing options including medical and dental insurances

Up to 4% matching 401(k)

Employee Stock Purchase Plan (10% share discount)

Tuition reimbursement

Paid time off (15 days vacation per year)

Paid sick leave

Paid holidays (7 days per year)

Paid volunteer time (3 days per year)

Qualifications

• 5+ years of progressive experience in product roles in technology-focused organizations.
• Experience building credit or data science platforms in financial services.

Responsibilities

• Develop and communicate OKRs aligned with business strategy.
• Manage software development life cycle including product backlog and release planning.
• Regularly update executives on product performance and KPIs.

Skills

Strategic Thinking

Cross-Functional Communication

Analytical & Data-Driven

Customer-Focused

Problem-Solving

Change Management

Domain Expertise

Education

Bachelor’s degree in engineering or equivalent practical experience

Job description

OneMain is the largest non-bank lender in the United States,proudly serving millions of customers with safe, affordable, and transparent installment loans.

One of our critical and highly visible initiatives is building, scaling, and maintaining an industry-leading lending technology stack for credit, pricing, and data sciences to drive the best omni-channel experiences for our customers.

We are seeking a Senior Product Manager to drive the evolution of a portfolio of modernizing capabilities aligned to a common set of objectives that drives OMF’s core lending business forward. The role is responsible for creating and executing the product roadmap that achieves business objectives, such as growth in new money, reduction in costs, and transition to a modernized, scalable target-state tech platform. Consistent engagement and clear communication with senior executives and front-line stakeholders are paramount to building consensus and driving decisions. The role will partner with Engineering Leads who will drive the technical agenda and workforce in delivering against the Product roadmap. By building strong relationships and fostering open dialogue, the Senior Product Manager will drive informed decisions that align with business objectives and improve the overall performance of their cross-functional team.

Responsibilities:

• Work with business and engineering leadership to develop, document, and communicate OKRs, ensuring alignment with the broader business strategy.

• Create and maintain a clear and actionable product roadmap that balances short-term objectives with long-term goals while prioritizing initiatives based on impact, feasibility, and level of effort.

• Manage the software development life cycle for respective team by creating high-level themes/epics, developing detailed product requirements via user stories, manage the product backlog, plan feature/product releases, and ensure that work is aligned with delivery of the OKRs. Proactively manage and mitigate risks.

• Be an active party in a high performing product organization, fostering a culture of collaboration, innovation, and accountability.

• Collaborate cross-functionally, have a deep understanding of competitive dynamics and ensure product development is aligned with market needs and capabilities.

• Regularly update executive teams on product performance including challenges and successes using key performance indicators. Make data-driven recommendations for product enhancements to business and technical stakeholders as needed.

Key Skills:

• Strategic Thinking: Strong understanding of business strategy and how to align product initiatives to drive company success. Curiosity to explore and uncover areas of opportunity.

• Cross-Functional Communication: Ability to communicate and collaborate effectively with diverse stakeholders ranging from executives to business partners and technical teams.

• Analytical & Data-Driven: Skilled in using data to inform decisions, measure success, and iterate on the product with a focus on continuous improvement.

• Customer-Focused: Passion for understanding customer pain points and solving them through innovative product solutions.

• Problem-Solving: Ability to navigate complex problems, manage competing priorities, and make tough decisions.

• Change Management: Ability to manage change in a dynamic environment and lead teams through periods of transition while constantly re-evaluating priorities as situations evolve.

• Domain Expertise: Experience in building modern credit, pricing and data science platforms or platforms of similar complexity in a reputed financial services or financial technology organization.

• Experience: 5+ years of progressive experience in a plan, build and/or product/operation role in a high-performing, technology-powered product organization. Bachelor’s degree in engineering or equivalent practical experience.

This role is Hybrid. You should be located within a commutable distance to one of our offices located in New York, NY, Wilmington, DE, Baltimore MD with the expectation to be in the office 2-3 times a week or as needed.

Target base salary range is $110k-$140k, which is based on various factors including skills, work experience, and location. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.

Who We Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances

• Up to 4% matching 401(k)

• Employee Stock Purchase Plan (10% share discount)

• Tuition reimbursement

• Paid time off (15 days’ vacation per year, plus 2 personal days, prorated based on start date)

• Paid sick leave as determined by state or local ordinance, prorated based on start date

• Paid holidays (7 days per year, based on start date)

• Paid volunteer time (3 days per year, prorated based on start date)

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.