Sr. Development Coordinator

Johns Hopkins University; Baltimore (MD); On-site; USD 43,000 - 74,000; Full time

Job summary

Johns Hopkins University is seeking a Sr. Development Coordinator to support Annual Giving and Development and Alumni Relations. The role requires triaging inquiries, ensuring donor data accuracy, and producing reports to inform strategy and operations.

The successful candidate will manage gift processing, budget coordination, and events, collaborating with leadership and staff to support campaigns and donor stewardship. This position is based on the Mount Washington Campus.

Qualifications

• Five years related experience required.
• High school diploma or GED required; higher education substituted per policy.
• Bachelor’s degree preferred but not required; equivalent experience may be considered.

Responsibilities

• Serve as lead to triage internal and external constituent inquiries.
• Ensure accurate processing of contributions and donor database integrity (CRM).
• Review data quality and triage issues to team/leadership.
• Compile/analyze data; produce ad hoc and regular reports.
• Support gift officer processes including pipeline management and reporting.
• Coordinate planning, timelines, agendas, and follow-up actions for projects and events.

Skills

Five years related experience

Education

High school diploma or GED

Bachelor’s degree (preferred)

Tools

CRM software

Job description

Johns Hopkins, founded in 1876, is America's first research university and home to nine world-class academic divisions working together as one university.

This role supports OAG’s operations by managing constituent inquiries, ensuring data and gift processing accuracy, and coordinating key administrative, financial, and campaign-related tasks. This role requires strong customer service skills, adaptability, and operational judgment in a fast-paced environment focused on delivering a high-quality donor experience.

The Sr. Development Coordinator will provide multi‑faceted support to Development and Alumni Relations (DAR) and work collaboratively and in consultation with other staff to ensure development programs, projects, and initiatives are fully supported. The Sr. Development Coordinator will contribute to projects and detailed reporting.

Specific Duties & Responsibilities:

• Serve as lead to triage internal and external constituent inquiries.
• Work closely with team members and leadership to promptly resolve any constituent issues.
• Ensure the accurate processing of contributions and maintain the integrity of the donor database (CRM).
• Review and ensure data quality. Triage issues to the team and leadership.
• Compile and analyse data. Produce ad hoc and regular reports.
• Assist team leadership with reporting and analysis of gift and pipeline‑related data
• Ensure successful prospect identification/pipeline building, portfolio management, and other processes for gift officer support.
• Partner with the Director of Development (DOD)/team lead on work plan preparations and submissions.
• Generate and manipulate templated and customised donor, prospect, and faculty reports.
• Research and/or compile briefing materials and presentations.
• Proofread and edit documents and office communications.
• Assist with planning, executing, and evaluating special events. Staff events as assigned.
• Coordinate project management (schedule meetings, create timelines, prepare agendas, and follow up on action items).
• Represent the team on committees.
• Submit travel reimbursements for business‑related expenses using Concur.
• Maintain and monitor the operating budget.
• Provide back‑up administrative support for team members.
• Other duties as assigned.

In addition to the duties listed above the Sr. Development Coordinator will:

• Support premium campaign efforts by planning and executing full‑scale premium fulfillment logistics, including operational coordination, ongoing reporting, exception tracking, and analysis for 3+ premium campaigns each Fiscal Year.
• Ensure continuity and support reconciliation of gifts—outright and recurring—across several channels to include segmentation, suppressions, receipting, and recording of gifts (GiveCampus, OAG’s eComm forms, CDS, etc.).
• Coordinate invoice approvals and processing, procurement card reconciliation, and vendor maintenance in accordance with the Team’s needs and University policies and procedures.
• Contribute to team effectiveness by documenting processes, training colleagues on changing procedures, and actively analysing our efforts and impact.

Minimum Qualifications

• High school diploma or graduation equivalent.
• Five years related experience.
• Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Bachelor’s degree.
• Experience using a CRM.
• Outstanding interpersonal and communication, relationship building, operational execution, and attention to detail.
• Digital agility and tech‑focused process improvement.

Classified Title: Sr. Development Coordinator Job Posting Title (Working Title): Sr. DevelopmentCoordinator Role/Level/Range: ATO 37.5/03/OF Starting Salary Range: Minimum: $42,500 - Maximum: $73,700 (targeted salary: $57,000; commensurate with experience) Employee group: Full Time Schedule: Mon‑Fri, 8:30am-5:00pm FLSA Status: Non‑Exempt Location: Mount Washington Campus Department name: 10001634-Annual Giving Personnel area: University Administration

The successful candidate(s) for this position will be subject to a pre‑employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre‑employment process, please contact the HR Business Services Office at [e-mail]. For TTY users, call via Maryland Relay or dial 711.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre‑employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre‑employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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