Sr. Development Coordinator

The Johns Hopkins University; Baltimore (MD); On-site; USD 41,437 - 71,954; Full time

Job summary

The Johns Hopkins University is looking for a Sr. Development Coordinator to join its Development and Alumni Relations team in Baltimore. This role involves managing donor data within the CRM, supporting events, and compiling detailed reports. A high school diploma and five years of relevant experience are required, with a Bachelor’s degree preferred. The position offers a salary range of $41,437 - $71,954 annually, providing opportunities for professional growth and involvement in various development projects.

Qualifications

• 5 years of related experience required.
• Experience with CRM and database management systems.
• Comfortable using AI software.

Responsibilities

• Manage internal and external inquiries efficiently.
• Ensure accuracy in data and contribute to reporting.
• Coordinate events and manage project timelines.

Skills

CRM management

Data analysis

Microsoft 365 proficiency

Event planning

Education

High school diploma or equivalent

Bachelor's degree

Tools

WordPress

Mailchimp

Concur

Job description

The Sr. Development Coordinator will provide multi-faceted support to Development and Alumni Relations (DAR) and work collaboratively and in consultation with other staff to ensure development programs, projects, and initiatives are fully supported. The Sr. Development Coordinator will contribute to projects and detailed reporting. The Office of Foundation Relations advances the research of Hopkins faculty by facilitating grant funding from private foundations. The Sr. Development Coordinator supports the operational functions of the Office of Foundation Relations with core responsibilities for data management, reporting, grant/pledge processing, communications, and research.

Specific Duties & Responsibilities

• Serve as lead to triage internal and external constituent inquiries.
• Work closely with team members and leadership to promptly resolve any constituent issues.
• Ensure the accurate processing of contributions and maintain the integrity of the donor database (CRM).
• Review and ensure data quality. Triage issues to the team and leadership.
• Compile and analyze data. Produce ad hoc and regular reports.
• Assist team leadership with reporting and analysis of gift and pipeline-related data.
• Ensure successful prospect identification/pipeline building, portfolio management, and other processes for gift officer support.
• Partner with the Director of Development (DOD)/team lead on work plan preparations and submissions.
• Generate and manipulate templated and customized donor, prospect, and faculty reports.
• Research and/or compile briefing materials and presentations.
• Proofread and edit documents and office communications.
• Assist with planning, executing, and evaluating special events. Staff events as assigned.
• Coordinate project management (schedule meetings, create timelines, prepare agendas, and follow up on action items).
• Represent the team on committees.
• Submit travel reimbursements for business-related expenses using Concur.
• Maintain and monitor the operating budget.
• Provide back-up administrative support for team members.
• Other duties as assigned.

Additional Responsibilities

• Lead the grants tracking process for the Office of Foundation Relations, including monitoring the JHAS CRM database for accurate and timely entry of development transactions to ensure proper crediting of foundation donor revenues.
• In coordination with Office of Advancement Services, utilize university finance and grant management systems to facilitate booking of select foundation funding in the divisional JHAS CRM database.
• Generate background research on foundation funders for the Office of Foundation Relations Staff and other stakeholders.
• Provide routine maintenance and performance management of the Office of Foundation Relations web properties, and serve as lead contact with the Office of the Vice Provost for Research on website-related projects.
• Manage the development, distribution, and ongoing improvement of the Office of Foundation Relations bi-weekly newsletter.

Minimum Qualifications

• High school diploma or graduation equivalent.
• Five years related experience.
• Additional education may substitute for required experience and additional related experience may substitute for required education permitted by the JHU equivalency formula beyond a high school diploma/graduation equivalent.

Preferred Qualifications

• Bachelor's degree
• Experience as an advanced user of CRM, financial, and/or grant management databases
• Proficiency with Microsoft 365 applications including Excel, Word, Outlook, Teams, and OneDrive
• Experience with no-code website builder platforms such as WordPress and email marketing tools such as Mailchimp
• Comfort with using AI software to increase organizational productivity

Location: Mount Washington Campus

Salary Range: $41,437 - $71,954 per year