Sr Data Analyst

Dynatrace LLC; Northern (KY); Hybrid; USD 90,000 - 110,000; Full time

Benefits offered by this job

Premium benefits

Medical & dental

401(k) matching

Job summary

Dynatrace is seeking a Senior Data Analytics Consultant to work with some of the largest sites across major industries and answer questions about site performance and user engagement. You will translate a mountain of data into actionable insight and guide digital transformation through observability data.

You will engage with clients to align technical solutions with business goals, manage 4-8 enterprise relationships, and present strategies and findings to diverse audiences, from developers to

Qualifications

• Bachelor's degree in Marketing, Statistics, Mathematics, Economics, or other quantitative disciplines is required.
• 3-5 years of experience with data analysis, including distilling complex data sets and presenting findings.

Responsibilities

• Help clients set a strategy to optimize current performance and embed performance into their culture.
• Account management for 4-8 Enterprise clients, managing relationships, delivering value, and running customer touchpoint meetings.
• Present digital experience performance strategies, findings, and recommendations to audiences from developers to executives.
• Work as an extension of the client's team and Dynatrace product through ad-hoc analysis, testing initiatives, and training.
• Create detailed analyses from Digital Experience and Business Analytics data via reporting, dashboards, or technical expertise.
• Represent the client within Dynatrace for DEM issues and provide feedback to product teams to influence roadmaps.
• Collaborate to improve processes, identify training gaps, and share ideas.

Skills

Data analytics

Executive communication

Observability

SQL

Tableau

R

Google Analytics

SPSS

GraphQL

SPARQL

Education

Bachelor's degree in Marketing, Statistics, Mathematics, Economics, or other quantitative disciplines

Tools

Tablesau

SQL

Google Analytics

Adobe

Excel

Tableau

SPSS

R

Job description

Your role at Dynatrace

As a Senior Data Analytics Consultant, you'll work with some of the largest sites on the web across major industries (retail, auto, finance, travel, etc.) and help to answer questions about site performance and user engagement. This Senior role demands a blend of technical acumen, strategic thinking, and executive-level communication to drive measurable business outcomes through observability data and influence digital transformation.

Dynatrace's tools generate mountains of data, a lot of which clients don't know how to make use of... that's where you come in. You will turn that mountain of data into invaluable insight. As someone who lives and breathes data, analysis, and problem solving, you will help your clients understand the right performance data in the right context. You'll turn that data into business-altering insight, which allows your client to take the right action to improve overall site performance and user experience that maximizes business outcomes. You will be an expert on Dynatrace and observability, specializing in Digital Experience Monitoring and Business Analytics.

Responsibilities

• You will help clients set a strategy for how they can optimize both their current performance and build performance into their culture.
• Account management for 4-8 Enterprise clients, including managing the relationship and customer expectations, providing value and helping to grow your accounts, and running all customer touchpoint meetings.
• Presenting digital experience performance strategies, vision, and findings to varied audiences from developers to executives, aligning technical solutions with business goals.
• Working as an extension of your client's team and the Dynatrace product through ad-hoc analysis, testing initiatives, configuring Dynatrace offerings to get to answers faster, and training and enablement.
• Creating detailed analysis for your clients by finding answers from the Digital Experience and Business Analytics data through reporting, dashboarding, or technology expertise.
• Representing your client within the rest of Dynatrace for Digital Experience Monitoring (DEM) issues, particularly in providing feedback to product teams to influence roadmap decisions.
• Additional responsibilities include working with our team to improve processes, identify training gaps, and share ideas.

What will help you succeed

Minimum Requirements

• Bachelor's degree in Marketing, Statistics, Mathematics, Economics, or other quantitative disciplines is required.
• 3- 5 years of experience with data analysis, including looking at and distilling complex sets of data and presenting findings in an engaging way.

Preferred Requirements

• Experience within the digital experience monitoring space with tools such as Catchpoint, GlassBox, Quantum Metric, Full Story, Blue Triangle, ContentSquare, AppDynamics, DataDog, and New Relic.
• Experience in data-driven analysis - excellent at working with, understanding, and analyzing data.
• Experience with real user monitoring for both web and mobile applications, as well as Session Replay tools.
• Strong understanding of web technologies including HTML, JS, CSS, networking, Content Delivery Networks, Cloud.
• Proficient with querying languages (GraphQL, SPARQL, MQL, SQL, SPL) and analysis tools (Google Analytics, Adobe, Advanced Excel, Tableau, SPSS, R).
• Stellar conceptualization and communication skills with a demonstrated ability to bring business and technical people together around clear product concepts, and to motivate them to deliver whole, working solutions.
• Operates with a customer-first focus.
• Proven ability to work under pressure and to handle multiple conflicting priorities.
• Recognizes and understands both personal and team dynamics and relationships, is empathetic to stakeholder concerns, and effectively influences and persuades.
• Possesses excellent organizational, problem-solving, and analytical skills with a keen attention to detail.
• Experience applying AI tools to streamline workflows, enhance decision-making, or solve business challenges.
• Expectation: All team members are expected to travel at least 1 time per year for annual team meetings. Strategic clients may require intermittent travel as well.

Why you will love being a Dynatracer

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
• An environment that fosters innovation, enables creative collaboration, and allows you to grow.
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
• A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all.
• A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.

Compensation and Rewards

The targeted base pay range for this role is $90K to $110K. When determining your salary, we consider your skills, experience, education, work location and internal equity.

• We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc.

Equal Employment Opportunity

All your information will be kept confidential according to EEO guidelines.

Dynatrace is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.

If your disability makes it difficult for you to use this site, please contact [e-mail].

Dynatrace participates in E-Verify, participant information in English and Spanish.

Right to work information in English and Spanish.

EEO is the Law.