Sr CX Training Professional

Honeywell International, Inc.; Houston (TX); Presencial; USD 79.000 - 97.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Training flexible schedule

Descripción de la vacante

Honeywell International Inc. seeks a Senior CX Training Professional in Houston, TX to prepare for standard training, set up and configure required hardware and software, and deliver training courses in line with Honeywell HPS and Academy Quality procedures.

The role requires updating training equipment with latest releases, serving as SME in multiple areas, and designing tailored courses. You will support training logistics, assist sales, and mentor instructors while promoting new course

Formación

• Bachelor’s degree or foreign equivalent in Electromechanical Engineering, Electronic Engineering, Mechanical Engineering, or a related field.
• Five years of progressive post-baccalaureate experience in the job offered or related occupation.
• Experience must include five years involving MS SQL Server, Windows Server, Networking, Process Control Systems Design/Administration/Maintenance/Troubleshooting, and Backup/Restore.
• Experience must include three years involving IT Domains/Workgroups, Virtualization, and HMI design/Implementation/Administration/Maintenance/Troubleshooting (VBScript or JScript).

Responsabilidades

• Prepare for standard training and set up/configure training hardware and software.
• Deliver training courses compliant with Honeywell HPS and Honeywell Academy Quality procedures.
• Design and tailor courses to customer needs using standard materials.
• Collect and act on student feedback and propose course improvements.
• Support training logistics and remote/virtual delivery; coordinate with sales and marketing; mentor instructors.

Conocimientos

MS SQL Server

Windows Server

Networking

Process Control

HMI Design

Virtualization

VBScript/JS

IT Troubleshooting

Educación

Bachelor’s degree in Electromechanical/Electronic/Mechanical Engineering

Descripción del empleo

Purpose and Objective:

Honeywell International Inc. seeks a Senior CX Training Professional at our Houston, TX location to prepare for standard training, set‑up and configure required training hardware and software, and deliver training courses compliant with Honeywell HPS and Honeywell Academy Quality procedures.

Expectations and Tasks:

Continuously update training equipment, hardware and software in accordance with the latest releases of training courses. Maintain technical knowledge as Subject Matter Expert on 3 or more areas of expertise and be able to deliver training on these subjects as a certified instructor. Design and deliver tailored courses in line with specific customer requirements, this by collecting and selecting standard training materials from standard courses into a customer specific tailored course. Collect student feedback after training delivery. Suggest training course improvements to the Honeywell Academy organization. Be familiar with virtual and remote training delivery technologies to provide training for both classroom based and remote training. Support Honeywell Academy Pole Leader or Master Scheduler in training logistics & operations. Provide solutions to training requests and can autonomously produce proposals for large training programs. Assist sales and marketing teams with presentations and support to customers. Contribute to the design of new courses by providing input to the Honeywell Academy development team on new course developments within the areas of expertise. Interacts proactively with customers to understand new training needs and identify new topics / courses addressing these needs. Propose new courses and lead the design (coordinating with the development team). Maintains a higher technical knowledge on specific courses within the areas of expertise to certify other instructors within the pole on these courses. Can conduct Training Needs Analysis to support design of specific training programs. Coaches/mentors other instructors to enhance their technical skills within the areas of expertise. Coaches/mentors other instructors to enhance their teaching skills on classroom based and new training delivery technologies.

Education and Occupational Experience:

Bachelor’s degree or foreign equivalent in Electromechanical Engineering, Electronic Engineering, Mechanical Engineering, or a related field of study and five (5) years of progressive post-baccalaureate experience in the job offered or related occupation.

Qualifications/Skills and Competencies Experience:

Experience must include five (5) years involving each of the following:

• MS SQL Server Implementation, Maintenance or Troubleshooting;
• MS Windows Server Implementation, Maintenance and Troubleshooting;
• Networking (i.e. Cisco networks, Aruba, etc.) Implementation, Maintenance or Troubleshooting;
• Process Control Systems Design, Implementation, Administration, Maintenance or Troubleshooting; and
• Process Control System Backup and Restore Implementation or Administration.

Experience must include three (3) years involving each of the following:

• IT Domains and Workgroups Implementation, Maintenance or Troubleshooting.
• Virtualization technologies Implementation, Maintenance or Troubleshooting.
• Human Machine Interfaces (HMI) Design, Implementation, Administration, Maintenance or Troubleshooting, (including knowledge in vbscript or jscript).

BASE SALARY: $88,317 per year

Travel: Position requires up to 20% domestic and international travel (currently LATAM).

This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the HON Internal Employee Referral Policy.

BENEFITS OF WORKING FOR HONEYWELL -

In addition to a competitive salary, leading-edge work, and developing solutions side‑by‑side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more Honeywell Benefits information visit: https://benefits.honeywell.com/

Honeywell Technologies is a global, pure‑play automation company with a legacy of innovating to help solve the world’s most mission‑critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.