Sr Customs Broker

FedEx; Irving (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

FedEx seeks a policy and compliance professional to analyze, plan, develop, implement, and coordinate procedures for worldwide import and export operations. You will ensure coordination across departments to meet corporate goals for international freight service.

The incumbent will liaise with international agencies and brokers, assess customs compliance, and guide tariff classifications and regulatory solutions for internal and external customers.

Qualifications

• Expert-level knowledge of federal agency laws and regulations.
• Ability to interpret harmonized tariff schedules and related documents.
• Experience coordinating multiple departments to meet international freight service goals.

Responsibilities

• Analyze and coordinate policies for worldwide import/export operations.
• Interface with international agencies and brokers for shipments and procedures.
• Assess compliance with customs laws and regulations for imported merchandise at gateways.
• Determine tariff classifications and related decisions.
• Provide regulatory solutions and support to internal and external customers.
• Coordinate with hub import/export sections and FedEx contract brokers on shipments with documentation issues.
• Direct and monitor activities of brokerage areas including customs service and post-entry.
• Review changes to international regulations and advise on FedEx policies to ensure compliance.
• Implement customs clearance documentation into the service system and develop related policies.
• Research international regulations to develop position papers for FedEx requirements.

Skills

Regulatory compliance

Cross-functional coordination

Customs regulations interpretation

Tariff classification knowledge

Problem solving

Education

Bachelor's degree

U.S. Customs broker license

Job description

This role involves analyzing, planning, developing, implementing, and coordinating policies and procedures for worldwide import and export operations. The incumbent will ensure that various departments are coordinated to efficiently achieve corporate goals related to international freight service.

Job Description

Essential Functions

• Ensures that various departments are coordinated to efficiently achieve corporate goals related to international freight service.
• Interface with international agencies and company brokers to address daily package movements, operational problems, tracking of duties and fines, and the development of new procedures.
• Analyzing and assessing compliance with customs laws and regulations for imported merchandise at all international gateways.
• Make and substantiate tariff classifications, value, and other related decisions.
• Provide regulatory and operational solutions and support to internal and external customers, including relaying system and operational problems, counseling on government laws and regulations, and correcting existing system flaws
• Coordinating with hub international import/export sections, international desks, and FedEx contract brokers regarding shipments held due to incomplete or incorrect documentation
• Direct, monitor, and control the activities of various brokerage areas, including customs service, classification, post-entry, technical services, hub operations, and accounting
• Review changes to existing international regulations, evaluate their impact on all departments, and advise on FedEx policies and procedures to ensure compliance.
• Provide direction in implementing customs clearance documentation into the international service system and develop policies and procedures for a national system of customs brokerage and transit requirements
• Requires researching international regulations to develop position papers identifying FedEx's anticipated requirements for the international marketplace, including applications for exemptions or participation in test programs.
• The incumbent will also determine if appropriate operational procedures are reflected in the policies and procedures manual and coordinate modifications, additions, and deletions.
• Perform other duties as assigned

Minimum Education

Bachelor's degree required.

Related experience may offset degree requirements and related education/degree may offset experience requirements.

Minimum Experience

Seven (7) years of related experience and a U.S. Customs brokerage license required.

Knowledge, Skills and Abilities

Expert-level knowledge of the laws and regulations of various federal agencies, including U.S. Customs Service, FCC, EPA, USDA, U.S. Fish and Wildlife Service, FDA, and others.

Ability to interpret harmonized tariff schedules, title 19, code of federal regulations, customs enforcement techniques, and other relevant documents is essential.

Knowledge of existing international regulations and how they impact policies and procedures.

Preferred Qualifications:

This is not a remote position. The Posting closes on Monday, October 19, 2026, 5:00 PM CDT.

Pay Transparency:

Pay:

Additional Details:

The desired location for the position is Dallas/Ft. Worth, TX (DFW). Employees are required to work at the FedEx location five days a week.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)