Sr. Customer Manager - Target

Mars Incorporated in; Chicago (IL); On-site; USD 90,000 - 140,000; Full time

Job summary

Mars Accelerator, based at the Minneapolis office, leads the Lunchbox, Fruit Snacks, Toaster Pastries and Granola portfolio and partners with Target to drive growth. The Sr Customer Manager translates shopper, category and financial insights into actionable recommendations and oversees cross-functional teams to achieve sustainable, mutual growth.

The role requires experience in joint business planning, strong financial acumen, and proficiency with data analysis.

Qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years of progressive CPG sales with joint business planning.
• Strong forecasting and customer P&L management skills.
• Excel, PowerPoint, and data-driven selling capabilities.
• Experience with Target or omnichannel retailers preferred.

Responsibilities

• Build relationships with Target and lead joint business planning and reviews.
• Deliver sales, profit, share, and distribution goals with forecast accuracy.
• Translate POS and shopper data into compelling selling stories.
• Lead assortment optimization and coordinate sell-in for launches.
• Partner with Demand Planning and Supply Chain to improve forecast and inventory.
• Guide cross-functional teams and communicate actions to leadership.

Skills

CPG sales

Joint planning

Forecasting

P&L management

Data analysis

Education

Bachelor’s degree or equivalent

Tools

Excel

PowerPoint

Job description

Job Description

Location: Minneapolis, MN. This role will work from the Mars office in the Baker Center in downtown Minneapolis and will require periodic travel for customer meetings, store visits and planning sessions.

Who are we?

Accelerator, a global Division of Mars Snacking, is on the front line of unlocking growth across high-potential categories and brands to fuel what’s next for Snacking. It’s home to both emerging and enduring brands, including KIND, TRÜ FRÜ, NATURE’S BAKERY, RXBAR, EGGO, POP-TARTS and RICE KRISPIES TREATS. Combining the scale of Mars with the agility of a start-up, our Division has the ambition to accelerate the future of snacking by delivering products consumers love today, discovering category-shaping innovations for tomorrow and developing entrepreneurial teams whose impact will last for generations.

We’re looking for passionate talent who dare to dream big, agile collaborators who talk straight and decide fast, and driven performers with a growth mindset. We’re proudly part of Mars, while also building something boldly different. If this inspires and energizes you, you’ve found the right place where you can do cool things with fun people for one of the biggest snacking companies in the world!

What you’ll do

Reporting to the Target Customer Team Lead, the Sr Customer Manager leads the Lunchbox, Fruit Snacks, Toaster Pastries and Granola portfolio for the Accelerator business. The role owns the customer strategy and joint business plan, translating shopper, category and financial insights into recommendations that deliver profitable growth, market share and best-in-class execution across Target stores and Target.com. As the Accelerator division continues to evolve, this role will strengthen Target partnerships, commercialize innovation and lead cross-functional teams to deliver sustainable, mutual growth.

Job Responsibilities

• Build trusted relationships with Target and lead joint business planning, line reviews, negotiations and performance reviews across the assigned portfolio.
• Deliver sales, profit, share and distribution goals while managing the forecast, trade investment and customer P&L inputs with strong financial discipline.
• Translate POS, syndicated, shopper and competitive data into compelling selling stories and recommendations across assortment, pricing, promotion and merchandising.
• Lead assortment optimization and commercialize innovation by coordinating customer sell-in, item setup, launch timing and execution across stores and Target.com.
• Partner with Demand Planning and Supply Chain to improve forecast accuracy, inventory health, service and on-shelf availability.
• Lead cross-functional teams through influence, monitor business performance and communicate clear actions to Target and internal leadership.

Qualifications

• Bachelor’s degree preferred, or equivalent relevant experience.
• Five or more years of progressive CPG sales or related commercial experience, with demonstrated success in joint business planning, negotiation, fact-based selling and delivery of sales and profit goals.
• Strong commercial and financial acumen, including forecasting, customer P&L management, trade investment and promotion ROI.
• Ability to synthesize POS, syndicated, shopper and digital data into persuasive recommendations; strong Excel, PowerPoint, presentation and communication skills.
• Target or other large omnichannel retailer experience strongly preferred.

The base pay range for this position at commencement of employment is between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to job-related knowledge, skills, and experience.The total compensation package for this position will include variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits.Details of participation in these benefit plans will be provided if an applicant receives an offer of employment.

The pay range shown is applicable to all US locations listed within the job posting:USD 0.00 - USD 0.00