Sr. CPFR Planner

MGA Entertainment; Minneapolis (MN); On-site; USD 100,000 - 150,000; Full time

Job summary

MGA Entertainment, Inc. is seeking a Senior CPFR Planner to own end-to-end planning for assigned retail customers and channels, from forecast through replenishment. You will partner with Sales Leads to build collaborative demand plans using statistical models, AI tools, POS trends, and customer insight.

You will lead CPFR meetings, manage inventory and allocation during constraints, and publish KPI dashboards while driving improvements in planning systems and automation.

Qualifications

• 5+ years in CPFR, Demand Planning, Customer Supply Chain, Sales Operations, or related planning roles.
• Strong knowledge of end-to-end supply chain incl. demand planning, replenishment, and inventory management.
• Strong analytical, root-cause, and problem-solving skills.
• Excellent communication and relationship-building skills with internal teams and customers.
• Comfort with ambiguity and a fast-paced environment.

Responsibilities

• Own end-to-end customer planning from demand planning through replenishment.
• Serve as the primary Operations contact for assigned Sales Leads and retail customers.
• Lead CPFR meetings and build partnerships with customer replenishment teams.
• Build SKU-level forecasts using statistical models, AI-enabled tools, POS, promotions, and seasonality.
• Forecast new launches, transitions, and discontinued items using product lifecycle insight.
• Own chase and cancel management and coordinate allocation during supply constraints.
• Monitor inventory, weeks of supply, fill rates, and service levels and recommend action.
• Represent customer portfolio in monthly S&OP and drive forecast consensus.
• Publish KPIs including WMAPE, bias, fill rate, OTIF, and inventory health; lead root cause analysis.
• Drive process improvement and guide implementation of new planning systems and AI tools.

Skills

CPFR planning experience

End-to-end supply chain knowledge

Forecasting and analytics

Excellent communication

Ability to thrive in a fast-paced env

Education

BS/BA in Supply Chain or related field

Tools

SAP IBP/APO

Blue Yonder

Kinaxis

Oracle

o9

Power BI

Tableau

Job description

Keep the world’s favorite toys on shelf, and the plan one step ahead.

MGA Entertainment is home to L.O.L. Surprise!™, Bratz®, Rainbow High™, Little Tikes®, MGA’s Miniverse™, and more. We’re looking for a Senior CPFR Planner to own end-to-end planning for assigned retail customers and channels, from forecast through replenishment.

You’ll be the primary Operations partner to our Sales Leads and customers, building collaborative demand plans that blend statistical forecasting, AI-driven tools, POS trends, and customer insight. If you love turning data into decisions and thrive where planning meets real-time execution, this is your role.

What you’ll do

• Own end-to-end customer planning, from demand planning through replenishment
• Serve as the primary Operations point of contact for assigned Sales Leads and retail customers
• Lead CPFR meetings and build strong partnerships with customer replenishment teams
• Build SKU-level forecasts using statistical models, AI-enabled tools, POS, promotions, and seasonality
• Forecast new launches, transitions, and discontinued items using product lifecycle insight
• Own chase and cancel management and coordinate allocation during supply constraints
• Monitor inventory, weeks of supply, fill rates, and service levels, and recommend corrective action
• Represent your customer portfolio in the monthly S&OP process and drive consensus on forecast changes
• Publish KPIs including WMAPE, bias, fill rate, OTIF, and inventory health, and lead root cause analysis
• Drive process improvement and help implement new planning systems, AI tools, and automation

What you bring

• 5+ years in CPFR, Demand Planning, Customer Supply Chain, Sales Operations, or related planning roles
• Strong knowledge of end-to-end supply chain, including demand planning, replenishment, and inventory management
• Strong analytical, root cause, and problem-solving skills
• Excellent communication and relationship-building skills, internally and with customers
• Comfort with ambiguity and a fast-paced environment
• BS/BA in Supply Chain, Business, Finance, Analytics, or related field (or equivalent experience)
• CPG experience and support of national retail customers
• Demand planning systems such as SAP IBP/APO, Blue Yonder, Kinaxis, Oracle, or o9
• Retailer portals and POS data, including Retail Link, Vendor Central, Nielsen, or Circana
• Statistical forecasting techniques
• Using AI, machine learning, or generative AI tools (like "Copilot or ChatGPT Enterprise") to improve forecasting and planning
• Power BI, Tableau, or similar visualization tools