Sr Coordinator, Platinum Access - LA28 Olympic & Paralympic Games

On Location; Los Angeles (CA); Sur place; USD 65 000 - 95 000; Plein temps

Résumé du poste

On Location is seeking a Senior Coordinator, Platinum Access to support custom program development for Olympic and Paralympic Games. You will collaborate with Corporate buyers, sponsors, NOCs, and other stakeholders to optimize CRM, pipeline management, and on-site delivery processes.

You will work across Technology, Data, Direct Sales, Marketing, and Games Services to ensure efficient onboarding, budget management, and scalable program solutions.

Responsabilités

• Provide general support to the Platinum Access, Stakeholder/Enterprise Partnerships and the Global Operations Team as needed
• Establish and implement initiatives leveraging technology systems and tools to enhance efficiency
• Lead onboarding and training process for both teams, as new employees are hired and as new processes are established or technologies are developed
• Manage Platinum Access team expenses
• Develop and maintain a strong working relationship with all functional areas / workstreams; available to assist other related projects, as needed
• Maintain working knowledge in Commercial and Stakeholder/Affiliate Product Offerings and Inventory, plus Platinum Access collection for the Olympic & Paralympic Games
• Author and distribute event-related communications to applicable staff
• Ensure understanding of On Location's wider business objectives and client needs
• Execute all other duties assigned by the team or leadership
• Take on an on-site role in the delivery of individual programs as requested by Global Operations team

Description du poste

Who We Are

On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.

Who We Are

On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.

THE ROLE

The Senior Coordinator, Platinum Access is a key role within the On Location Platinum Access & Enterprise Partnership teams responsible for supporting the custom program business development for the Olympic and Paralympic Games. This team curates programs for, sells to and manages a variety of clients, including corporate buyers, HNWI, as well as sponsors, national federations, licensees, suppliers, donors, other stakeholders of National Olympic Committees (NOCs), International Federations, rightsholder affiliates, and host cities/organizing committees. This role will be responsible for maximizing business development efforts by recommending technology processes and sales enablement tools to drive more efficient CRM, pipeline management, and on-site delivery processes. From time to time, this role will also be asked to support the Global Operations team to deliver the contractual program elements. The role will collaborate with a variety of On Location’s functional areas, including but not limited to Technology, Data, Direct Sales, Marketing, and Games Services.

Essential Functions & Responsibilties

This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time with or without notice.

Primary Responsibilities

• Business Operations
  • Provide general support to the Platinum Access, Stakeholder/Enterprise Partnerships and the Global Operations Team as needed
  • Establish and implement initiatives leveraging technology systems and tools to enhance efficiency and streamline operations
  • Lead and manage an efficient onboarding and training process for both teams, as new employees are hired and as new processes are established or technologies are developed
  • Manage Platinum Access team expenses
  • Develop and maintain a strong working relationship with all functional areas / workstreams; available to assist other related projects, as needed
  • Maintain working knowledge in the following areas:
    • Commercial and Stakeholder/Affiliate Product Offerings and Inventory
    • Platinum Access Collection for the Olympic & Paralympic Games
    • LA28 competition/event venue locations and event schedules
    • Authentic cultural experiences and local interests, specifically as it relates to B2B, corporate guests, and HNWIs
  • Author and distribute event-related communications to applicable staff
  • Ensure a continued understanding and appreciation of the wider business objectives of On Location and the client
  • Execute all other duties assigned by the team or leadership
• Business Development
  • Manage supporting tools for pipeline management (e.g. Airtable), CRM (e.g. Salesforce), and point of sales systems (unique to each rightsholder)
  • Help identify the unique hospitality requirements of each client, cultivate the relationship and champion their needs to grow revenue opportunities and design the most optimal product and program solutions depending on client business objectives
  • Build and manage event budgets during the ideation and curation process, with oversight from Management and other key function areas, to ensure the proposed and sold experiences are financially sound
  • Author, edit, assist with design, and/or produce proposal materials
  • Support Management during the contracting process, including negotiations, escalations, and approvals/signatures for mutually “win-win” solutions and ensure On Location receives the best available rates in the market for guest experiences
  • When required, support the development and delivery of RFIs, RFPs, and/or other responses to client briefings with support from other functional areas and team members
  • Establish and implement initiatives for CRM and pipeline management processes, leveraging technology systems and tools to enhance efficiency and streamline operations
  • Maintain client records in the CRM/database (Salesforce & Airtable), inventory management system (Optimo, TPS, Secutix, and other systems as implemented), and lead revenue reporting with the data team (Omni).
• Account Management
  • Support the team as they research, gather, organize, author, edit, assist with design, and/or produce written materials; revise drafts including executive summaries, case studies, and conclusions
• Program Management/Global Operations
  • Take on an on-site role in the delivery of individual programs as requested by Global Operations team

Other Duties & Responsibilities

• Assist in the development, documentation, and implementation of specific procedures,systems, and operational efficiencies
• Conductand/or participate inTeam and Leadership Team meetings, as needed
• Provide leadership / feedback on process development / improvement during meetings
• Participate in post-event review meetings regularly
• Conduct process review / improvement meetings regularly
• Monthly expense and/or event budget reconciliations, as needed
• Drive focus on Continuous Quality Improvement
• Maintain acustomer-first approachby looking at the entire event ecosystem through the lens of the customer journey
• Lead by example,model our core values, andset the pace for the rest of the teamwhile inspiringcreativity and innovation
• Extensive collaboration and communicationwithin the team and across work