Coordinator, Sales

TKO; Raleigh (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

On Location is seeking a Sales Coordinator to provide sales administration, department operations, and account support within the Core Sales organization. This role coordinates systems, processes, client communications, and event deliverables to support revenue and client satisfaction.

The ideal candidate is highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced, event-driven environment, collaborating with Sales, Finance, Legal, Operations, Fulfillment,

Qualifications

• 2+ years of experience in sales operations, account management, or related roles.
• Experience with Salesforce or CRM platforms and data management.
• Strong written and verbal communication skills.
• Bachelor’s degree in business, communications, sports management, hospitality, or related field preferred.

Responsibilities

• Assist activation, fulfillment, processing, liaison and development of the On Location Access Program and partners.
• Maintain Salesforce records, account data, activity tracking, and reporting for sales.
• Coordinate bookings, orders, inventory updates, and related transactions in sales systems.
• Support day-to-day servicing of premium sales accounts including invoicing, renewals, add-ons, and client requests.
• Track payments, wire activity, invoices, and agreements; coordinate with Finance and Legal to resolve issues.
• Support contract workflows, templates, signatures, order forms, and client materials.
• Coordinate sales-team fulfillment for events with deadlines and client requirements.
• Serve as internal point of contact for the Sales team and communicate updates across units.
• Build relationships with clients, prospects, vendors and internal partners for responsive service.
• Monitor inbound inquiries and route requests; assist with follow-up, renewals and upsell opportunities.
• Prepare presentations, pitches, and client communications; maintain event information.
• Assist with product, inventory and client-program updates; identify process improvements.

Skills

Sales operations

Account management

CRM (Salesforce)

Excel

Communication

Education

Bachelor’s degree in business/communications/sports hospitality

Tools

Salesforce

CRM systems

Job description

Who We Are On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.

Who We Are On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.

THE ROLE The Sales Coordinator is a key sales administration, department operations and account support role within On Location’s Core Sales organization. This position helps sales leaders and account executives manage the systems, processes, client communications, and event deliverables that support revenue generation and customer satisfaction. The role serves as a central point of coordination across Sales, Finance, Legal, Operations, Fulfillment, Ticketing, Hospitality, and Customer Service. The ideal candidate is highly organized, detail-oriented, responsive, and comfortable managing multiple priorities in a fast-paced, event-driven environment. The role is intended to strengthen sales execution and account coverage by maintaining accurate information, coordinating timely follow-through, and helping internal teams deliver a consistent client experience across premium hospitality and other live-event products.

Essential Functions & Responsibilities

• Assist and support the activation, fulfillment, processing, liaising and development of the On Location Access Program, it’s partners and their respective account managers
• Maintain accurate Salesforce records, account data, activity tracking, pipeline inputs, and reporting information for the sales organization.
• Coordinate bookings, orders, inventory updates, and related transactions in ticketing, hospitality, and other sales support systems as needed.
• Support the day-to-day servicing of premium sales accounts, including invoicing, renewals, add-ons, package details, parking or hospitality needs, and other client requests.
• Track payments, wire activity, invoices, custom terms, and agreements; coordinate with Finance and Legal to resolve issues and keep transactions moving.
• Support contract and documentation workflows, including use of approved templates, signature processes, order forms, and client-facing materials.
• Coordinate sales-team fulfillment for events by tracking deadlines, client requirements, guest information, deliverables, and handoffs with Operations and Fulfillment.
• Serve as a primary internal point of contact for the Sales team and communicate updates, decisions, and action items across relevant business units.
• Build productive working relationships with clients, prospects, vendors, and internal partners while providing responsive, professional service.
• Monitor inbound inquiries and leads, route requests appropriately, and support timely follow-up, account activity, renewals, and upsell opportunities.
• Prepare and maintain presentations, pitch materials, client follow-ups, account recaps, event communications, and “Know Before You Go” information.
• Support sales leadership with product, inventory, and client-program updates, and help identify process improvements that increase efficiency and data quality.
• Prioritize multiple projects, deadlines, and event-driven requests while maintaining accuracy, discretion, and a high standard of execution.

This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time with or without notice.

Qualifications

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Required Education And/or Experience, Knowledge, Skills, And Abilities

• Two or more years of experience in sales operations, account management, sales coordination, corporate partnerships, hospitality, sports, entertainment, or a related field.
• Strong attention to detail, organization, follow-through, and ability to manage multiple priorities in a fast-paced environment.
• Strong written, verbal, and interpersonal communication skills, with the ability to work effectively with clients, executives, and cross-functional teams.
• Experience with Salesforce or another CRM; proficiency with Microsoft Office, especially Excel and Outlook.
• Ability to learn and use ticketing, booking, fulfillment, project-management, e-signature, and other sales-support systems.
• Ability to handle confidential client, financial, and contractual information with professionalism and sound judgment.
• Bachelor’s degree in business, communications, sports management, hospitality, or a related field preferred; equivalent experience may be considered.
• Experience supporting premium hospitality, ticketing, corporate partnerships, sponsorship, or live events preferred.

CORE VALUES

• out ahead: We move with boldness and urgency, taking smart, calculated risks to push boundaries and lead the future of sports and entertainment. We play to win, driven by the relentless spirit of a challenger and the discipline of a champion.
• oh sh*t! content and experiences: Excellence is our baseline. Whether we’re creating content, delivering unforgettable moments, or enabling them from behind the scenes, we bring passion, energy, and precision to everything we do. Everyone contributes to the impact—on our fans, our businesses, and each other.
• one unstoppable team: We’re one team—driven by purpose, not divided by silos or egos. Collaboration is our competitive edge: we share openly, support consistently, and win and lose together to amplify our impact and strengthen our culture.
• open minded: We lead with curiosity—always open to learning from one another and valuing different voices and ideas. Embracing a range of experiences and perspectives allows bold ideas to flow more freely, and that’s when great work happens.
• own the outcome: We own our actions and outcomes—following through, holding ourselves to a high standard, and earning trust through consistency and delivery. We play it straight—we do what’s right, even when no one’s watching, because integrity wins every time

Compensation

Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid time off, and 401k plan.

On Location is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

TKO EEO Statement

TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.