Sr. Coordinator, Office Services

bakertilly; Minneapolis (MN); On-site; USD 60,000 - 75,000; Full time

Job summary

Baker Tilly is seeking a Senior Coordinator, Office Services in Minneapolis to support and oversee daily administrative and facilities operations. This onsite role requires coordinating service requests, interfaces with property management and vendors, and guiding Coordinators on daily workflows.

The Senior Coordinator works to ensure a safe, high-quality workplace experience for engagement teams, visitors, and clients, while maintaining strong communication and a proactive service mindset.

Responsibilities

• Maintain office, training rooms, and shared spaces to standards.
• Coordinate meetings, events, and catering, including room setup.

Job description

Overview

Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.

Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram.

Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring.

Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.

Job Description

The Senior Coordinator, Office Services supports and oversees the daily administrative and facilities-related operations of the office location to ensure a smooth, safe, and high-quality workplace experience. The Senior Coordinator evaluates, prioritizes, and fulfills onsite service requests; interfaces with property management and vendors; and handles onsite operational exceptions that arise during the workday. The role also provides guidance to Coordinators on daily workflows, service expectations, and standards. Client Operations and Engagement Teams serve as the primary consumers of Office Services offerings, leveraging the office environment to support client delivery and operational needs. This position requires strong communication skills, the ability to multi-task, and a proactive service mindset.

The Senior Coordinator is an individual contributor with expanded responsibility and is required to be onsite due to the nature of the responsibilities and support model of the Core.

Responsibilities

• Facilities and Workplace Readiness: Ensuring the office, training rooms, and shared spaces are maintained and operational, overseeing space readiness standards and quality, coordinating furniture setup/breakdown and resets for meetings/events, and Ensuring workplace preparedness for engagement teams, visitors, and client operations. 20%
• Meetings, Events & Catering Coordination: Coordinating internal meeting setup and support, scheduling and preparing conference rooms, coordinating catering orders and verifying accuracy, managing on-site event logistics and resets, identifying and resolving issues impacting meeting experience.15%
• Mail, Shipping & Courier Services: Overseeing daily mail and shipping operations, ensuring deadlines and service standards are met, handling escalations or exception shipments, acting as a trainer for Coordinators on mail workflows.10%
• Lead process for large-scale duplicating projects including copying, collating, assembly, scanning and distribution of internal and external client deliverables 10%
• Vendor, Landlord & Property Management Coordination: Acting as primary onsite point of contact for vendors and property management, coordinating work orders and repairs, monitoring vendor performance and needs, supporting contract tracking at the location level. 10%
• Security Access, Badge & Onboarding Coordination: Managing badges, keys, access provisioning and removals, coordinating new hire workspace readiness, supporting exit workflows and workspace turnover, Partnering with HRIT for onboarding needs. 10%
• Front Desk, Client Service and Workplace Experience: Serving as onsite point of contact, ensuring service levels