Sr Coordinator, Development

American Cancer Society, Inc.; Michigan; Hybrid; USD 34,000 - 37,000; Full time

Benefits offered by this job

Paid time off

Benefits package

Job summary

American Cancer Society, Inc. is seeking an adept events operations professional in Michigan. You will support a multi-million-dollar area and a multi-event portfolio, ensuring efficient execution and strong stakeholder relationships with volunteers, sponsors, and partners.

The role drives revenue growth and operational excellence within area teams. You will coordinate event projects, monitor budgets, and provide leadership team support while leveraging tools like Salesforce and PowerBI to

Qualifications

• Associate degree preferred or combination of education and work experience.
• Minimum of 3 years experience in event support or operations support.
• Strong internal and external relationship management and customer service skills.
• Ability to work with cross-functional teams and volunteers to achieve revenue targets.

Responsibilities

• Ensure best in class event execution and achieve aggressive revenue targets.
• Manage relationships with participants, volunteers, partners, sponsors and vendors.
• Oversee event projects including website, communications, look book, auction, collateral and inventory.
• Handle 65% of financial tasks including processing donations and tracking expenses.
• Provide support for area leadership and volunteer leadership including boards and committees.
• Act as subject matter expert in internal platforms and data systems to meet objectives.
• Assist with event volunteer management including recruitment, training and scheduling.
• Provide general office and business operation support.
• Limited travel to area meetings and events, including some evening/weekend work.

Skills

Relationship building

Customer service

Problem solving

Multitasking

Communication

Education

Associate degree preferred

Tools

Salesforce

PowerBI

Microsoft Office

Microsoft Teams

Job description

At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities. The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.

Responsible for providing comprehensive support to a multi-million-dollar area, a multi-event portfolio, and the associated teams, ensuring efficient execution of business operations. Serves as a key member of an area development team, critical to achieving revenue success through excellent internal and external relationship management, revenue support functions and event execution. Proactively manages and executes critical tasks and activities for the area and a large portfolio of events, driving achievement of the area revenue plan and growth strategies. Contributes to area and region projects, playing a pivotal role in driving operational excellence and supporting growth initiatives.

ESSENTIAL FUNCTIONS:

• In partnership with event managers, ensures best in class event execution and the achievement of aggressive revenue targets.
• Manages relationships with event participants, volunteers, partners, sponsors and vendors, with a focus on high quality execution and stewardship.
• Oversees assigned event projects including, but not limited to, event online presence/website, event communications, look book, auction, event collateral, and inventory management.
• 65% Manages financial tasks including processing donations, managing payment processes, and tracking expenses in accordance with internal policies and procedures.
• 15% Provides multi-faceted support for the area leadership team and volunteer leadership including the area boards, event leadership committees, and executive volunteer engagement.
• 5% Subject matter expert in the use of internal platforms and data systems to achieve business objectives –financial, event & constituent management, reporting, legal, procurement, contract management, communications, promotion/brand, auction management.
• 5% Assists with event volunteer management – recruitment, training, scheduling, day of event, communications, recognition, stewardship.
• 5% Provides general office and business operation support.
• 5% (duplicate) Provides general office and business operation support.

EXPERIENCE/QUALIFICATIONS:

Minimum Degree Required: Associate degree preferred or a combination of education and work experience. Preferred Degree: Certificate(s) or License(s): None Years of experience: 3 years of event support or operations support experience

KNOWLEDGE, SKILLS, AND ABILITY:

• Ability to proactively identify needs & issues and implement solutions to address them.
• Skilled in building strong internal partnerships and working collaboratively with team members to ensure consistent communication and integration to achieve shared objectives.
• Excels in building strong external relationships with partners and volunteers with a focus on providing excellent customer service and customer‑centric solutions.
• Understands and can effectively navigate complex company dynamics and processes, involving the right stakeholders to remove barriers and get things done.
• Self‑accountable to meet commitments while gaining trust and confidence through honesty and integrity.
• Self‑directed, works independently with little direction, taking initiative to identify and complete work.
• Develops expertise in systems quickly, utilizing our tools to effectively and efficiently complete tasks and support the team – Salesforce, PowerBI, Microsoft Office, Microsoft Teams, etc.
• Develops and delivers multi‑mode communications tailored to unique needs of different business activities and audiences.
• Effectively manages multiple priorities and timelines, delivering high quality results.
• Ability to interpret and implement policies and procedures.

TRAVEL REQUIREMENTS:

Limited travel to area meetings and events, including some evening and weekend work

PHYSICAL REQUIREMENTS:

No specific physical requirements

SALARY & BENEFITS:

The starting rate is $25.00 to $27.00. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non‑discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.

ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at jobs.cancer.org/benefits.

EEO/DEI:

We are a proud equal opportunity employer. At the American Cancer Society, our employees are the soul of our lifesaving mission to save lives. Our employment opportunities are as diverse as our people and include every discipline found in other business enterprises. As an organization, we adhere to a set of core values that help inform all our decisions. But what really sets us apart is that the work we do has global impact & and every passionate, dedicated American Cancer Society team member contributes to each groundbreaking achievement we make.