Senior Coordinator, Development

Holland America-Princess (Holland America Dawson City Inn); Anchorage (AK); On-site; USD 34,440 - 37,195; Full time

Job summary

The American Cancer Society in Anchorage is seeking an events support specialist to drive high-quality event execution and revenue growth across a multi-event portfolio.

You will manage relationships with participants, volunteers, sponsors, and vendors; coordinate online presence, communications, collateral; and support area leadership with operations and reporting.

Qualifications

• Associate degree preferred or equivalent combination of education and work experience.
• 3 years of event support or operations support experience.

Responsibilities

• Ensure best in class event execution and achieve aggressive revenue targets; manage relationships with participants, volunteers, sponsors and vendors.
• Oversee event projects including online presence/website, communications, collateral, look book, and inventory management.
• Provide financial tasks including processing donations, managing payments, and tracking expenses.
• Support area leadership and volunteer leadership including boards and committees.
• Act as subject matter expert using internal platforms and data systems (Salesforce, PowerBI, MS Office, Teams).
• Assist with event volunteer management (recruitment, training, scheduling, day-of-event, communications).
• Provide general office and business operation support.

Skills

Problem solving

Collaboration

Relationship building

Accountability

Independence

Communication

Tech aptitude

Education

Associate degree preferred

Tools

Salesforce

PowerBI

Microsoft Office

Microsoft Teams

Job description

At the American Cancer Society, we'reworking to end cancer as we know it, for everyone.Our employees and 1.3 million volunteersare raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities.

The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.Responsible for providing comprehensive support to a multi-million-dollar area, a multi-event portfolio, and the associated teams, ensuring efficient execution of business operations. Serves as a key member of an area development team, critical to achieving revenue success through excellent internal and external relationship management, revenue support functions and event execution. Proactively manages and executes critical tasks and activities for the area and a large portfolio of events, driving achievement of the area revenue plan and growth strategies. Contributes to area and region projects, playing a pivotal role in driving operational excellence and supporting growth initiatives.

ESSENTIAL FUNCTIONS:

• In partnership with event managers, ensures best in class event execution and the achievement of aggressive revenue targets. Manages relationships with event participants, volunteers, partners, sponsors and vendors, with a focus on high quality execution and stewardship. Oversees assigned event projects including, but not limited to, event online presence/website, event communications, look book, auction, event collateral, and inventory management. 65%
• Manages financial tasks including processing donations, managing payment processes, and tracking expenses in accordance with internal policies and procedures. 15%
• Provides multi-faceted support for the area leadership team and volunteer leadership including the area boards, event leadership committees, and executive volunteer engagement. 5%
• Subject matter expert in the use of internal platforms and data systems to achieve business objectives –financial, event & constituent management, reporting, legal, procurement, contract management, communications, promotion/brand, auction management. 5%
• Assists with event volunteer management – recruitment, training, scheduling, day of event, communications, recognition, stewardship. 5%
• Provides general office and business operation support. 5%

EXPERIENCE/QUALIFICATIONS

Minimum Degree Required: Associate degree preferred or a combination of education and work experience.

Certificate(s) or License(s): None

Years of experience: 3 years of event support or operations support experience

KNOWLEDGE, SKILLS, AND ABILITY

Ability to proactively identify needs & issues and implement solutions to address them.

Skilled in building strong internal partnerships and working collaboratively with team members to ensure consistent communication and integration to achieve shared objectives.

Excels in building strong external relationships with partners and volunteers with a focus on providing excellent customer service and customer-centric solutions

Understands and can effectively navigate complex company dynamics and processes, involving the right stakeholders to remove barriers and get things done

Self-accountable to meet commitments while gaining trust and confidence through honesty and integrity.

Self-directed, works independently with little direction, taking initiative to identify and complete work

Develops expertise in systems quickly, utilizing our tools to effectively and efficiently complete tasks and support the team – Salesforce, PowerBI, Microsoft Office, Microsoft Teams, etc.

Develops and delivers multi-mode communications tailored to unique needs of different business activities and audiences.

Effectively manages multiple priorities and timelines, delivering high quality results

Ability to interpret and implement policies and procedures.

TRAVEL REQUIREMENTS

Limited travel to area meetings and events, including some evening and weekend work

PHYSICAL REQUIREMENTS

No specific physical requirements

The starting rate is $25.00 to $27.00

The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.