Sr. Coord, Accts Receivable

Smurfit Westrock plc; Atlanta (GA); On-site; USD 60,000 - 90,000; Full time

Job summary

Smurfit Westrock in Atlanta, GA is seeking an SSAR Collection Coordinator to support the Accounts Receivable team. The role focuses on cash application, collections, and research across a portfolio of up to 300 customers.

You will use advanced Excel, VLOOKUPs, and JD Edwards templates to resolve remittance issues, balance accounts, and improve cash flow. Strong analytical and communication skills are essential for success in a fast-paced environment.

Qualifications

• Bachelor's degree in accounting, finance, or business.
• 5 years' accounting/related experience.
• Experience with AP/AR, billing, cash application.
• Proficient in Microsoft Excel (advanced).
• JD Edwards / order entry experience.
• Strong organizational skills for large portfolios.
• Clear communication with internal/external customers.
• Analytical and problem-solving abilities.

Responsibilities

• Verify data accuracy and completeness using analytics.
• Hit cash collections metrics and deadlines.
• Research and reconcile UAC cases (2000+ per month).
• Pull portal data and match to open invoices using VLOOKUP.
• Address payment issues like double payments and remittance gaps.
• Review adjustments for accuracy before system entry.
• Collaborate on team projects like root-cause analysis.

Skills

Accounts receivable

Excel

JD Edwards

Communication skills

Analytical skills

Problem solving

Multi-tasking

Education

Bachelor's degree in Accounting/Finance/Business

Tools

Microsoft Office

Job description

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

The opportunity:

Did you know Smurfit Westrock is one of the largest integrated recyclers in the United States? We manage the entire recycling process from collecting materials to producing new fiber. Our Recycle Fulfillment Center is seeking a strong individual to join our Accounts Receivable Team as a SSAR Collection Coordinator. This individual will report to the AR Manager and will collaborate closely with external suppliers, recycling customer service representatives, recycling buyers, External customers, and multiple corporate teams. This role is 250% processing incoming cash cases from mom-and-pop accounts to large high-volume companies. This is a role that will be focused on collections reducing the 60+ Amounts for a Set Portfolio of up to 300 Customers. Collections and Customer Account Recons will be 75% of the role. The other 25% will be research and apply previous cases that were not 100% applied and Unmatched/Unbilled Cases. Reworking cases sent for application but not applied. You would be ensuring that payments are applied to the appropriate accounts/invoices. Identifies and resolves payment discrepancies and answer inquires pertaining to remittance. Intermediate or above Excel (pivots and VLOOKUP's and Pivot tables and currently uses on a daily basis. Ability to understand and use templates that have heavy formulas. This is an opportunity that provides visibility in other areas of the company and offers growth within Smurfit Westrock.

How you will impact WestRock:

• Utilize a variety of analytic skills to verify data for accuracy and completeness.
• Ability to hit metrics and deadlines for Cash and Collections
• Has initiative to act, anticipate potential problems and address them early on and fix them?
• Process previous UAC Cases per the UAC Working File - Heavy Research and reconciliation. 2000+ Per month
• Pull Data from customer portals and match to Open Invoices Aging - Using VLOOKUP's (for all large accounts), Some customers pay several times a week. Utilize Templates to process cash.
• Address payment issues like double payments, lack of remittance etc.
• Ability to multi-task, handle multiple projects/functions in a high-pressure work environment.
• Ability to interpret customer remittance and back up.
• Full understanding of JDE Auto match Process, the fields it entails and how to fix when not working for a customer.
• Resolve customer that did not go through JDE Auto match.
• Work UAC Cases Daily as they come in. All cases that come during the month must be processed in that month.
• Involved in team projects, including root cause analysis, process mapping, intergroup process streamlining, etc.
• Reviewing adjustments submitted by customer service for accuracy and completeness, before entering in system
• Problem solving daily processes, such as system data transmission and dedicated freight processing.
• Strong attention to detail / Heavy research and reconciliation
• Ability to follow and understand established procedures.

What you need to succeed:

• Bachelor's Degree (ideally in Accounting, Finance, Business, or other similar discipline)
• 5 years' experience with accounting or a related function is ideal.
• Understanding of accounts payable processes, accounts receivable, billing, cash application and the financial impacts involved
• Intermediate, or above, experience with Microsoft Excel
• Proficiency in use of Microsoft tools
• Order entry systems / JD Edwards experience.
• Organization in maintaining status of large customer portfolios.
• Effective communication skills, both verbal and written with Internal and External Customers
• Experience in analysis, research, and problem solving.

What we offer:

• Corporate culture based on integrity, respect, accountability and excellence
• Comprehensive training with numerous learning and development opportunities
• An attractive salary reflecting skills, competencies and potential
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.