Sr. Content Designer, Growth

SupportFinity™; California (MO); Hybrid; USD 98,561 - 202,918; Full time

Job summary

SupportFinity™ is looking for a Senior Content Designer to enhance user engagement by creating inclusive and actionable product writing. You will lead content design strategies, collaborate with cross-functional teams, and apply data-driven insights to optimize user experiences.

The ideal candidate will have over 5 years in content design, proven expertise in scalable content systems, and strong communication skills. The position offers a competitive salary ranging from $98,561 to $202,918 based on experience.

Qualifications

• 5+ years of experience in content design or UX writing for consumer products.
• Portfolio demonstrating user-centric content and design strategy.
• Expertise in content systems and frameworks.

Responsibilities

• Lead content design for high-impact Growth streams.
• Build scalable content frameworks and standards.
• Leverage data and user insights to optimize content.

Skills

Content design

User-centered design

A/B testing

Communication skills

Collaboration

Education

Bachelor’s degree in communication or similar field

Tools

AI-powered tools

Job description

We’re seeking an experienced content designer to accelerate learning and engagement for new and returning users. As a Senior Content Designer on our Growth team, you’ll create clear, inclusive, and actionable product writing to help users discover value, take action, and build lasting trust in every interaction. You’ll own content design strategy and execution across key Growth surfaces, developing UX writing for experiences such as onboarding, notifications, and in-product guidance. You’ll work closely with product, engineering, research, design, and marketing to deliver a consistent, inspiring voice, shape scalable content systems, and experiment toward measurable growth outcomes.

At Pinterest, AI isn’t just a feature, it’s a powerful partner that augments our creativity and amplifies our impact. We’re looking for candidates who are excited to be a part of that.

What You’ll Do

• Lead content design for high-impact Growth work streams, independently scoping opportunities, setting vision and strategy, and delivering high-quality solutions that shape user journeys.
• Build scalable content frameworks, standards, and naming systems to support Pinner needs and unlock experimentation.
• Leverage data, user insights, and A/B testing to evaluate and optimize content for engagement, education, and discoverability.
• Collaborate and influence cross-functional partners, presenting your work, co-creating solutions, and advocating for the user.
• Evolve and apply Pinterest’s content guidelines to scale inclusivity, accessibility, brand consistency, and global impact across experience touch‑points.
• Stay aware of industry shifts and cultural trends in the ways people communicate online; filter and apply these insights to keep Pinterest’s content fresh and relevant.
• Embrace ambiguity and fast‑paced environments, navigating trade‑offs, and owning outcomes in your area.

What We’re Looking For

• Bachelor’s degree in communication, human‑centered design or a similar field, or equivalent experience.
• 5+ years of experience in content design or UX writing for consumer products, with a portfolio demonstrating user‑centric content, design strategy, and measurable impact across in‑product, push notification, and email experiences.
• Expertise in defining, evolving, and applying content systems, frameworks, and standards, including using AI‑powered tools and workflows to help scale your approach.
• Experience driving A/B tests, experiments, or data‑driven optimization for content effectiveness.
• Strong relationship‑building and communication skills to align and influence cross‑functional stakeholders.
• Proven self‑starter: you’re skilled at navigating ambiguity, carving out strategy, and taking full ownership of your work area.

Relocation Statement

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement

• We let the type of work you do guide the collaboration style. That means we’re not always working in an office, but we continue to gather for key moments of collaboration and connection.
• This role will need to be in the office for in‑person collaboration 1‑2 times per quarter and therefore can be situated anywhere in the country.

US based applicants only

$98,561—$202,918 USD

Information regarding the culture at Pinterest and benefits available for this position can be found here.

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee.

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition or genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.