Sr Consumer Communications Specialist

BOK Financial; Tulsa (OK); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Discretionary

Job summary

BOK Financial is seeking a Sr Consumer Communications Specialist to plan employee communications and manage channels for the Consumer Banking division. You will create content for newsletters, intranet, and other internal channels, collaborating with management to support goals.

The role emphasizes strong writing, AP style, stakeholder collaboration, and organizing communications across multiple platforms. A Bachelor's in PR/Marketing/Communications and 3+ years’ experience are expected.

Qualifications

• Bachelor's degree in Public Relations, Marketing, or Communications and 3+ years in PR, marketing or communications.
• Excellent writing skills with ability to research stories and produce finished content.
• Knowledge of AP-style copywriting and editing.
• Ability to explain complex concepts in simple terms.
• Strong organizational and planning skills.
• Strong knowledge of Communications, Journalism and Public Relations.
• Excellent interpersonal and communications skills.
• Proficiency with Word, Outlook, Excel; familiarity with Photoshop, InDesign, FrontPage.
• Comfort with business and financial concepts.

Responsibilities

• Manage and deliver employee communications through newsletters, announcements, and weekly reminders.
• Build relationships with stakeholders to support division communication goals.
• Develop and execute communication strategies for key initiatives across the Consumer division.
• Create and adapt content for newsletters, intranet articles, and other internal channels.
• Maintain organized systems for archiving and managing employee communications.
• Identify story opportunities and recommend channels and timing for communications.

Skills

Excellent writing skills

AP style copywriting

Strong communication skills

Organizational and planning skills

Public relations knowledge

Interpersonal skills

Education

Bachelor's Degree in Public Relations, Marketing, or Communications

Tools

Word

Outlook

Excel

Photoshop

InDesign

FrontPage

Job description

Location: Tulsa -TUL

Areas of Interest: Consumer Banking

Pay Transparency Salary Range: Not Available

Application Deadline: 09/11/2026

Summary

BOK Financial is a leading financial services organization offering comprehensive banking, investment, and wealth management solutions across multiple markets. We focus on long-term performance, strong risk management, and delivering reliable financial expertise to the clients and communities we serve. Our regional strength and diversified business model allow us to grow strategically while maintaining stability and consistency. We remain committed to providing high-quality financial services that support the evolving needs of individuals, businesses, and institutions.

Company Overview

BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees.

Job Description

Sr Consumer Communications Specialist is primarily responsible for planning employee communications and managing communication channels for the Consumer Banking division of BOK Financial. This includes the development of communication messages that will be used for internal audiences that align with, support and enhance the goals and objectives of BOK Financial and the Consumer Banking division; sources and creates content that will be distributed to Consumer division employees in a variety of channels including the division's weekly employee newsletters, companywide intranet site, and other channels as designed. Works closely with middle management in the Consumer division in the development and management of communication content. Works with various Consumer Banking stakeholders to support ongoing projects, initiatives and special events. Provides support in managing numerous company and department systems such as the intranet-based employee newsletter and other platforms.

Team Culture

Our culture is all about putting our clients first and embracing innovation. We prioritize personalized and efficient interactions, ensuring that every client feels valued and understood. We value gathering employee feedback and work together to keep our skills sharp with regular training on banking rules and guidelines. Our leaders are committed to developing their teams, with a strong belief that their best work is still ahead.

How You'll Spend Your Time

• You will manage and deliver employee communications through newsletters, announcements, and weekly reminders.
• You will build relationships with stakeholders to support division communication goals and priorities.
• You will develop and execute communication strategies that promote key initiatives across the Consumer division.
• You will create and adapt content for newsletters, intranet articles, and other internal channels.
• You will maintain organized systems for archiving and managing employee communications.
• You will identify story opportunities and recommend effective channels and timing for communications.

Education & Experience Requirements

This level of knowledge is normally acquired through completion of a Bachelor's Degree in Public Relations, Marketing, or Communications emphasis and 3+ years previous experience in public relations, marketing or communications and community relations; or equivalent combination of education and experience. Consumer banking experience preferred.

• Excellent writing skills, with demonstrated ability to research stories, develop narrative, and produce finished product.
• Knowledge of AP-style copywriting and editing
• Strong ability to communicate complicated concepts and technical data in simple terms
• Strong organization and planning skills
• Strong knowledge of Communications, Journalism and Public Relations
• Excellent interpersonal and communications skills
• Excellent PC and software application skills (Word, Outlook, Excel)
• Familiarity with supporting software applications (Photoshop, InDesign, FrontPage)
• Comfort level with business and financial concepts

Bonus Type

• Discretionary

The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.

Please contact [e-mail] with any questions.