SR. COLLECTIONS & ACCOUNTS RECEIVABLE

Ledgent-Finance-; Roseville (CA); On-site; USD 39,000 - 44,000; Full time

Job summary

Ledgent-Finance- is seeking a detail-oriented Accounts Receivable & Collections Specialist in Roseville, CA. The role combines collections, cash application, and credit support in a warm, family-oriented team.

This temporary-to-hire position offers hourly pay in a collaborative environment with a focus on accuracy and customer service. Ideal candidates will manage aging reports, post payments, and resolve discrepancies while maintaining strong relationships with customers and internal

Qualifications

• 4+ years of experience in collections, accounts receivable, or credit roles.
• Experience with payment posting and cash application.
• Strong written and verbal communication skills.
• Proficient with Excel and accounting systems.

Responsibilities

• Contact customers via phone and email regarding outstanding balances.
• Maintain aging reports and prioritize collection efforts.
• Research and resolve payment discrepancies and billing issues.
• Negotiate payment arrangements within guidelines.
• Document activity and maintain accurate customer records.
• Escalate accounts and advise on collection strategies when needed.

Skills

4+ years in collections

AR & credit roles

Strong communication

Attention to detail

Excel proficiency

Tools

Accounting systems

Microsoft Excel

Cash applications

Job description

Accounts Receivable & Collections Specialist

Salary: USD28 - USD32 per hour

About the Opportunity

We are seeking a detail-oriented and customer-focused Accounts Receivable & Collections Specialist to join a warm, friendly, and family-oriented team in Roseville. This position offers a blend of accounts receivable, collections, cash application, and credit support responsibilities. The ideal candidate will be comfortable communicating with customers, building relationships, resolving payment issues, and maintaining accurate financial records.

This is a temporary-to-hire opportunity, though qualified direct hire candidates will also be considered.

Key Responsibilities

Collections & Customer Account Management

• Proactively contact customers via phone and email regarding outstanding balances.


• Manage and maintain an aging report, prioritizing collection efforts and follow-up activities.


• Research and resolve payment discrepancies and billing issues.


• Negotiate payment arrangements within established guidelines.


• Document collection activity and maintain accurate customer account records.


• Escalate accounts and make recommendations regarding collection strategies when appropriate.

Accounts Receivable

• Post customer payments accurately and timely.


• Apply payments to customer accounts and investigate unapplied cash as needed.


• Reconcile account balances and resolve payment variances.


• Process daily deposits and support cash receipt functions.


• Maintain accurate records of customer transactions and account activity.

Credit Support

• Review and process customer credit applications.


• Verify information and maintain customer credit files.


• Monitor customer account status and communicate concerns as appropriate.


• Assist with account setup and ongoing account maintenance.


• Partner with accounting, sales, customer service, and other departments to resolve customer account issues.


• Provide exceptional customer service while maintaining professionalism during collection efforts.


• Cross-train within the department and assist with additional administrative or accounting duties as needed.

Qualifications

• 4+ years of experience in collections, accounts receivable, credit roles


• Experience with payment posting, cash application, and managing customer accounts.


• Strong understanding of account reconciliation and aging reports.


• Experience reviewing and processing credit applications.


• Excellent written and verbal communication skills.


• Strong interpersonal skills with the ability to build positive customer relationships while maintaining collection objectives.


• Highly organized with strong attention to detail and accuracy.


• Proficient with accounting systems and Microsoft Office applications, particularly Excel.

Preferred Skills

• Ability to work independently while managing multiple priorities.


• Strong problem-solving and analytical abilities.


• Professional phone demeanor and customer service mindset.


• Experience working in a fast-paced environment.

Location: Roseville, CA
Employment Type: Temporary-to-Hire (Direct Hire candidates will also be considered)