Sr. Client Success Partner- Sales

Albertsons; Pleasanton (CA); Hybrid; USD 95,000 - 124,000; Full time

Job summary

An established industry player is seeking a Sr. Client Success Partner to drive sales and build client relationships within a dynamic retail media network. This role involves managing the sales process, developing strategic marketing plans, and ensuring client satisfaction through excellent service. The ideal candidate will have a strong background in sales, particularly within the CPG sector, and a deep understanding of digital advertising strategies. Join a passionate team focused on innovation and community engagement, where your contributions will directly impact business growth and client success.

Benefits

Health Insurance

Paid Time Off (PTO)

Retirement Plans

Quarterly Bonuses

Qualifications

• 7+ years of sales experience in a fast-paced, client-facing role.
• Experience with Retail Media Networks and CPG relationships preferred.

Responsibilities

• Manage the entire sales process, including pipeline development and closing.
• Build strategic partnerships and consult with clients to ensure campaign performance.

Skills

Sales Experience

Client Relationship Management

Digital Advertising Knowledge

Analytical Skills

Strategic Thinking

Collaboration Skills

Education

Bachelor's Degree

MBA

Job description

Albertsons Companies is at the forefront of the revolution in retail. With a focus on innovation and building culture, our team is rallying our company around a unique vision: forging a retail winner that is admired for its national strength, deep roots in the communities we serve, and a team passionate about food and delivering great service.

Albertsons is one of the largest retail employers, providing approximately 300,000 jobs across 2,200 stores, 22 distribution centers, 20 food and beverage plants, and various support offices. We operate in 34 states and the District of Columbia under the Albertsons banner, as well as Safeway, Tom Thumb, Jewel Osco, Shaw's, and many more recognizable names.

Placing a premium on adaptability, safety, and family well-being, our work model, Presence with a Purpose, offers a hybrid environment between remote work and office time. A one-size-fits-all approach does not apply, and teams are empowered to make decisions best for them.

About Albertsons Media Collective

Albertsons Media Collective is a tech-centric, people-focused retail media network. It assembles an inclusive, dynamic team of proven industry leaders to drive sales for our clients and profitable growth for Albertsons. With a rich history of tradition, innovation, relationships, community values, and putting customers first, we reach shoppers where they are — anytime, everyplace, through the moments that matter most.

We are a collection of local businesses serving communities through diversity, relationships, and locality.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

bringyourflavor

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What you will be doing

The Sr. Client Success Partner (Sr. CSP) is a sales-focused role responsible for achieving or exceeding revenue quotas for a book of business by selling the Albertsons Media Collective toolkit to clients. The Sr. CSP will build strategic annual marketing plans to support joint business growth, maintain client satisfaction through excellent service, and nurture client relationships from initial contact through growth phases. They will work closely with their Client Management team to ensure campaign excellence and identify upsell opportunities, aiming for strong ROI and client success.

Main responsibilities

1. Manage and own the entire sales process, including pipeline development, proposal, negotiation, and closing, with goals to grow prior programs and test new products.
2. Forecast and report on financial performance of a specific book of business.
3. Build strategic partnerships with clients, merchandising, and cross-functional teams.
4. Consult with clients regularly to understand priorities, ensure campaign performance, and provide updates.
5. Create new client relationships proactively to generate revenue.
6. Collaborate with the Client Management team to ensure campaign success and service quality.
7. Develop processes for superior client support and escalate feedback internally.
8. Evaluate KPIs and optimize campaign performance using data-driven insights.
9. Use insights to provide strategic recommendations and develop annual plans.
10. Lead quarterly business reviews with key clients and stakeholders.
11. Identify and pursue upsell opportunities.
12. Develop strategic plans aligned with category growth.

The salary range is $95,400 to $123,900 annually, with benefits including health insurance, PTO, holidays, retirement plans, and quarterly bonuses. Starting salary varies based on experience, location, and qualifications, with flexibility for exceptional candidates.

What we are searching for

• Bachelor's degree required; MBA preferred.
• 7+ years of sales experience in a fast-paced, analytical, client-facing role, with a focus on CPG client relationships and new business development.
• Experience with Retail Media Networks and working with CPG or supporting agencies preferred.
• Proven track record of exceeding sales quotas and closing opportunities.
• Deep knowledge of digital advertising, shopper marketing, and data-driven marketing strategies.
• Strong collaboration, strategic thinking, and relationship-building skills.
• Positive attitude, willingness to learn, and leadership capabilities.

What is it like at Albertsons?

Our 290,000 associates are passionate about service and building lasting customer relationships. We focus on innovation, continually enhancing our digital and product offerings to meet customer needs wherever they are.

Albertsons is an Equal Opportunity Employer

We do not discriminate based on race, gender, ethnicity, religion, age, disability, veteran status, gender identity/expression, sexual orientation, or any other protected class. We consider qualified applicants with arrest and conviction records as per applicable laws.

For accessibility support or assistance with the application process, contact us at 1-888-255-2269 (option #4).