Sr. Client Services Analyst, Strategic Accounts

Numerator; Hershey (PA); On-site; USD 73,000 - 80,000; Full time

Benefits offered by this job

Bonus

Job summary

Numerator is reinventing the market research industry and empowering brands with consumer insights. The Sr. Client Services Analyst role supports a core set of clients via ad hoc projects and analyses to deliver actionable recommendations.

You will guide client users on Numerator’s Insights platform, leverage our proprietary consumer panel, and deliver analytics that drive sales and marketing effectiveness. Travel may be required as needed.

Qualifications

• Bachelor’s degree or 3+ years relevant experience.
• Experience in Brand Marketing, Market Research, or Shopper Insights is preferred.
• Familiarity with syndicated data (Nielsen/IRI) is a plus.
• Proficient with BI tools and data visualization platforms.

Responsibilities

• Guide client users on Numerator’s Insights platform to navigate, interpret results, and design reports.
• Leverage the consumer panel to deliver analytic insights and recommendations that drive sales and marketing effectiveness.
• Develop deep understanding of Numerator data, solutions, and differentiators.
• Identify interesting consumer behavior insights for industry content and client impact.
• Travel as required to support responsibilities.

Skills

Client relationship mgmt

Market research

Syndicated data understanding

BI software (Tableau, MicroStrategy)

Communication skills

Presentation skills

Education

Bachelor’s degree

Tools

Tableau

MicroStrategy

QlikView

Business Objects

Job description

We’re reinventing the market research industry. Let’s reinvent it together.

At Numerator, we believe tomorrow’s success starts with today’s market intelligence. We empower the world’s leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it.

The salary range for this role is $73,000 - $80,000/year + Bonus.

As a Sr. Client Services Analyst with Numerator, you’ll be a vital member of Numerator focusing on supporting a core set of clients via ad-hoc projects/custom analyses. Your responsibility is to guide client users on Numerator’s Insights platform and leverage our consumer panel set to execute and deliver analytical insights and recommendations to our customers. Clients include Numerator’s Fortune 100 and fast-growing strategic customers that span CPG, Retail, Electronics, Durable Goods, and Quick-Serve Restaurants.

How You’ll Spend Your Time

• Guide client users on Numerator’s Insights business intelligence platform to navigate the system, interpret results, and design reports to answer their key business questions


• Leverage Numerator’s proprietary consumer panel and resulting data to execute and deliver analytic insights and recommendations to Numerator's customers that drive increased sales and improved marketing effectiveness


• Develop a deep understanding of Numerator data, solutions and services including their key differentiators versus legacy approaches and competing offerings


• Discover and explore interesting facts about consumer behaviors for presentation in industry forums, articles, whitepapers and blog posts


• Travel, as required, to support the above responsibilities

What You’ll Bring to Numerator

• Bachelor’s degree or 3 or more years relevant experience


• Desired CPG experience in Brand Marketing, Market Research, Category Management, and/or Shopper & Consumer Insights roles, or experience as a service provider to these functions


• Understanding of both syndicated and household panel data (Nielsen and/or IRI)


• Working knowledge of enterprise software applications and services designed for the retail and consumer goods industries is highly valued (e.g., Nielsen, IRI, NPD, Dunnhumby)


• Working knowledge of Business Intelligence software such as Microstrategy, Tableau, QlikView, or Business Objects


• Skilled at developing relationships with clients to become a trusted and value-added business partner


• Excellent oral and written communication skills


• Strong presentation skills, particularly with customers or prospects present


• Proven analytic skills: conceptualizing, analyzing, deriving insights from data, and designing an execution plan to derive results from insights


• Proven track record of delivering high-quality results in a timely manner


• Demonstrate curiosity and adaptability in adopting AI and emerging technologies to improve efficiency, problem-solving, and client outcomes


• Comfortable using AI tools (e.g., ChatGPT, Copilot, Gemini) and working alongside AI as a collaborator