Sr. Client Services Analyst, Strategic Accounts

Numerator Career Center; Hershey (PA); On-site; USD 73,000 - 80,000; Full time

Job summary

Numerator is seeking a Sr. Client Services Analyst to support a core set of clients through ad-hoc projects and analyses.

You will guide client users on Numerator’s Insights platform and leverage our consumer panel to deliver analytical insights and recommendations to customers across Fortune 100 and growth accounts. You will spend time guiding clients on navigating the BI platform, designing reports, and translating data into actionable business outcomes while traveling as needed to support

Qualifications

• Experience guiding client users on Numerator’s Insights platform.
• Ability to analyze data and translate findings into actionable insights.
• Strong communication and presentation skills for client audiences.

Responsibilities

• Guide client users on Numerator’s Insights BI platform to navigate the system and design reports.
• Leverage Numerator’s consumer panel and data to deliver analytic insights and recommendations.
• Develop an understanding of Numerator data, solutions and differentiators.
• Find interesting consumer behavior insights for industry communications.
• Travel as required to support responsibilities.

Skills

Client support

Data analysis

BI platforms

Report design

Travel readiness

Job description

The salary range for this role is $73,000 - $80,000/year + Bonus.

As a Sr. Client Services Analyst with Numerator, you’ll be a vital member of Numerator focusing on supporting a core set of clients via ad-hoc projects/custom analyses. Your responsibility is to guide client users on Numerator’s Insights platform and leverage our consumer panel set to execute and deliver analytical insights and recommendations to our customers. Clients include Numerator’s Fortune 100 and fast-growing strategic customers that span CPG, Retail, Electronics, Durable Goods, and Quick-Serve Restaurants.

How You’ll Spend Your Time

• Guide client users on Numerator’s Insights business intelligence platform to navigate the system, interpret results, and design reports to answer their key business questions
• Leverage Numerator’s proprietary consumer panel and resulting data to execute and deliver analytic insights and recommendations to Numerator's customers that drive increased sales and improved marketing effectiveness
• Develop a deep understanding of Numerator data, solutions and services including their key differentiators versus legacy approaches and competing offerings
• Discover and explore interesting facts about consumer behaviors for presentation in industry forums, articles, whitepapers and blog posts
• Travel, as required, to support the above responsibilities