Sr. Client Services Analyst, Emerging Brands

Numerator; United States; Remote; USD 73,000 - 90,000; Full time

Job summary

Join a forward-thinking company as a Sr. Client Services Analyst, where you will play a crucial role in supporting clients with data-driven insights. This position involves guiding users through an innovative business intelligence platform and utilizing proprietary consumer panel data to enhance marketing effectiveness. You will develop strong relationships with clients, ensuring they receive tailored analytical support. This dynamic role offers opportunities for career growth, collaboration, and making a significant impact within a vibrant company culture. If you are passionate about data and client success, this is the perfect opportunity for you.

Benefits

Inclusive and Collaborative Culture

Volunteer Time Off

Charitable Donation Matching

Medical/Vision/Dental Insurance

Unlimited PTO

401k Plus Matching

Career Growth Support

Hackathons for Projects

Qualifications

• Bachelor’s degree or 3+ years of relevant experience required.
• Experience in Brand Marketing, Market Research, or Shopper Insights is desired.
• Strong analytical skills and ability to derive insights from data.

Responsibilities

• Guide clients on Numerator’s Insights platform and design reports.
• Leverage consumer panel data to deliver insights and recommendations.
• Develop a deep understanding of Numerator data and solutions.

Skills

Client Relationship Management

Analytical Skills

Communication Skills

Presentation Skills

Market Research

Consumer Insights

Education

Bachelor’s Degree

3+ Years Relevant Experience

Tools

Business Intelligence Software

Microstrategy

Tableau

QlikView

Nielsen

IRI

Job description

The salary range for this role is $73,000 - $90,000/year + Bonus.

As a Sr. Client Services Analyst with Numerator, you’ll be a vital member of Numerator focusing on supporting a core set of clients via ad-hoc projects/custom analyses. Your responsibility is to guide client users on Numerator’s Insights platform and leverage our consumer panel set to execute and deliver analytical insights and recommendations to our customers. Clients include Numerator’s Fortune 100 and fast-growing strategic customers that span CPG, Retail, Electronics, Durable Goods, and Quick-Serve Restaurants.

How You'll Spend Your Time

• Guide client users on Numerator’s Insights business intelligence platform to navigate the system, interpret results, and design reports to answer their key business questions
• Leverage Numerator’s proprietary consumer panel and resulting data to execute and deliver analytic insights and recommendations to Numerator's customers that drive increased sales and improved marketing effectiveness
• Develop a deep understanding of Numerator data, solutions and services including their key differentiators versus legacy approaches and competing offerings
• Discover and explore interesting facts about consumer behaviors for presentation in industry forums, articles, whitepapers and blog posts

• Bachelor’s degree or 3 or more years relevant experience.
• Desired CPG experience in Brand Marketing, Market Research, Category Management, and/or Shopper & Consumer Insights roles, or experience as a service provider to these functions
• Understanding of both syndicated and household panel data (Nielsen and/or IRI)
• Working knowledge of enterprise software applications and services designed for the retail and consumer goods industries is highly valued (e.g., Nielsen, IRI, NPD, Dunnhumby)
• Working knowledge of Business Intelligence software such as Microstrategy, Tableau, QlikView, or Business Objects
• Skilled at developing relationships with clients to become a trusted and value-added business partner
• Excellent oral and written communication skills
• Strong presentation skills, particularly with customers or prospects present
• Proven analytic skills: conceptualizing, analyzing, deriving insights from data, and designing an execution plan to derive results from insights
• Proven track record of delivering high-quality results in a timely manner

What we offer you:

• An inclusive and collaborative company culture
• An opportunity to have an impact on our growing teams and organization
• Ownership of platforms and environments with industry leading product
• Market competitive total compensation package
• Volunteer time off and charitable donation matching
• Strong support for career growth, including mentorship programs, leadership training, access to employee resources groups
• Regular hackathons to build your own projects and work with people across the entire company
• Great benefits package including medical/vision/dental insurance, unlimited PTO, and 401k plus matching

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