Sr. Client Delivery Manager

Strand Marketing LLC; Hermosa Beach (CA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) with 4% company match

Comprehensive medical, dental, and vision package

Monthly WFH and lifestyle reimbursement

Team events, happy hours, and volunteer opportunities

Job summary

Strand Marketing LLC is seeking a Sr. Client Delivery Manager to lead complex, cross-functional initiatives for enterprise clients. This role is pivotal in ensuring project scopes, plans, and executions are managed effectively, fostering a calm and structured environment even amidst complexity.

With 7–10+ years of experience in project management, you'll act as the operational owner across teams. Join us in our beautiful Hermosa Beach office with a hybrid work model, competitive pay, and comprehensive benefits.

Qualifications

• 7–10+ years of experience in project management or delivery leadership.
• Experience managing complex, cross-functional, and technical projects.
• Strong written communication skills are non-negotiable.

Responsibilities

• Own project scope, plans, timelines, dependencies, risks, and execution.
• Translate client strategy into executable project plans.
• Oversee communication across all internal and external teams.

Skills

Project Management

Cross-Functional Leadership

Problem-Solving

Strong Written Communication

Technical Fluency

Job description

Strand Marketing is a boutique digital marketing consultancy focusing on strategic client services, and performance-based media buying. In the five years since our founding, we have achieved incredible success, including being named back-to-back winners on the Inc. 5000 list of fastest-growing private companies. We work with large multi-million dollar brands, and up-and-coming start-up companies. Our expertise in media strategy, marketing operations, and the consumer journey has positioned us uniquely to provide significant growth and value to our clients. We are continuing to grow at a rapid pace and are seeking a Sr. Client Delivery Manager to help support our diverse and exciting client roster.

The Role

We are looking for a senior, outcome-driven Client Delivery Manager to lead complex, cross-functional initiatives for enterprise clients. This is not a traditional task-tracking PM role.

At Strand, Project Management is a leadership function. Our PMs own projects end-to-end — from scope definition through execution and outcomes — and act as the single operational leader responsible for clarity, momentum, and problem-solving across teams.

You will not own client strategy or account growth — but you must deeply understand the client’s goals and strategy in order to effectively drive projects toward successful outcomes. You will operate as a single point of operational ownership, ensuring speed, consistency, and confidence for both clients and internal teams.

What You’ll Do:

• Own project scope, plans, timelines, dependencies, risks, and execution from kickoff through outcome
• Translate client strategy into executable project plans (without owning strategy creation)
• Build and maintain project plans, Gantt timelines, dependency maps, data flow diagrams, technical overviews, and trackers
• Oversee communication across all internal and external teams
• Lead conversations through asking hard questions, resolving ambiguity, and synthesizing answers
• Anticipate risks and issues before they become blockers and stepping into adjacent domains when necessary
• Deliver proactive updates to internal teams and clients without being prompted

In This Role, Success Means:

• Projects feel calm, structured, and under control, even when complex
• Teams know exactly what to do and when
• Clients feel confident because there is always a clear plan and owner
• Risks are addressed early, not reactively
• Execution consistently ladders up to the intended outcome

At Strand, PMs are not just executors — they are operational leaders.

What We’re Looking For:

• Thinks in systems, not tasks
• Sees problems before they surface
• Is comfortable operating across technical, data, media, and creative domains
• Can synthesize complexity into clear plans and communication
• Wants to elevate what “project management” means
• Have 7–10+ years of experience in project management, program management, or delivery leadership
• Experience managing complex, cross-functional, and technical projects
• Proven ability to operate in ambiguous environments
• Strong written communication skills (this is non-negotiable)
• Comfort working with data, technical concepts, and systems (you don’t need to be an engineer, but you need fluency)
• Experience creating planning and alignment artifacts beyond basic project trackers
• Background in digital, media, technology, marketing, or consulting environments strongly preferred

Why Join Strand

This role is based in our beautiful Hermosa Beach office and follows Strand’s hybrid model: in-office Tuesday through Thursday, with WFH Mondays and WFH + Half Day Fridays year-round.

• Competitive pay
• 401(k) with 4% company match
• Comprehensive medical, dental, and vision package
• Monthly WFH and lifestyle reimbursement
• Team events, happy hours, and volunteer opportunities
• Fun, collaborative, and high-performance work environment