SR Clerk/Receptionist II AMBOY

rumcsi; Richmond (VA); On-site; USD 30,000 - 33,000; Full time

Job summary

Richmond University Medical Center is seeking a Day Shift receptionist to greet patients, manage check-ins, and handle calls in a fast-paced setting.

You will verify insurance, collect payments, register new patients, and coordinate communication between patients and clinical staff while maintaining confidentiality and HIPAA compliance.

Qualifications

• Greet and check in patients with a friendly, professional manner.
• Answer and direct incoming calls with courtesy.
• Coordinate patient scheduling and rescheduling when needed.
• Maintain patient privacy in accordance with HIPAA.

Responsibilities

• Greet and check in patients in a friendly and professional manner.
• Answer and direct incoming phone calls.
• Schedule, confirm, and reschedule patient appointments.
• Verify patient insurance information and eligibility.
• Collect co-pays, balances, and process payments.
• Register new patients and obtain required documentation.
• Manage patient files while maintaining confidentiality and HIPAA compliance.
• Respond to patient inquiries regarding appointments, services, and office policies.
• Coordinate communication between patients, physicians, and clinical staff.
• Prepare and organize daily appointment schedules.
• Handle incoming and outgoing mail, faxes, and correspondence.
• Process referrals, authorizations, and insurance forms as needed.
• Maintain a clean, organized, and welcoming reception area.
• Assist with general administrative and clerical tasks.

Skills

Customer service

Phone etiquette

Communication

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Day Shift - 7.5 Hours (United States of America)

• Greet and check in patients in a friendly and professional manner.
• Answer and direct incoming phone calls.
• Schedule, confirm, and reschedule patient appointments.
• Verify patient insurance information and eligibility.
• Collect co-pays, balances, and process payments.
• Register new patients and obtain required documentation.
• Manage patient files while maintaining confidentiality and HIPAA compliance.
• Respond to patient inquiries regarding appointments, services, and office policies.
• Coordinate communication between patients, physicians, and clinical staff.
• Prepare and organize daily appointment schedules.
• Handle incoming and outgoing mail, faxes, and correspondence.
• Process referrals, authorizations, and insurance forms as needed.
• Maintain a clean, organized, and welcoming reception area.
• Assist with general administrative and clerical tasks.

Salary Range: $21.96-$23.88

Employment Non-Discrimination: Richmond University Medical Center is committed to equality of opportunity in all aspects of employment and provides full and equal employment opportunities to all employees and potential employees without regard to race, color, national origin, religion, gender identity, sex, sexual orientation, pregnancy, childbirth and related medical conditions and needs including lactation accommodations, physical or mental disability, age, immigration or citizenship status, veteran or active military status, genetic information, or any other legally protected status.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!