Sr. Claims Specialist, Commercial Casualty - Remote

CSAA Insurance Group; Montpelier (VT); Remote; USD 74,000 - 99,000; Full time

Benefits offered by this job

Annual bonus eligibility

401(k) with company match

Job summary

Mobilitas, created by CSAA Insurance Group, is hiring a Sr. Claims Specialist, Commercial Casualty – Remote. You will resolve 1st and 3rd party injury claims of low to moderate complexity across multiple states, requiring licensure in several states.

You will handle FNOL, coverage determinations, subrogation potential, and negotiate resolutions while traveling as needed for meetings. Remote nationwide with some in-person events.

Qualifications

• 4+ years of claims experience with a minimum of 3+ years in casualty adjuster experience.
• High school (HS/GED) or a minimum of 3 years experience in casualty claims role within P&C insurance industry.
• Must hold an Adjuster's license for all applicable states or obtain license(s) within 90 days of filling position as a condition of employment.

Responsibilities

• Manage claims efficiently to a timely resolution with minimal supervision.
• Handle liability injury claims of low to moderate complexity incl. coverage, liability and damage concerns.
• Handle 1st party exposures incl. Medical Payment, PIP, UM/UIM, ADB claims.
• Assist in FNOL and participate in department phone queue.
• Make coverage determinations and conduct investigative work for coverage issues.
• Develop negotiation strategies to resolve claims with insureds and claimants.
• Communicate pertinent case facts to supervisor or committee when appropriate.

Skills

Casualty claims

Adjuster license

Remote work

Multi-state licensing

Education

HS/GED

BA/BS (preferred)

Job description

Sr. Claims Specialist, Commercial Casualty – Remote

Requisition Number: R8020

Job Title: Sr. Claims Specialist, Commercial Casualty – Remote (Open)

Location: Colorado - Home Teleworkers, Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers

Job Information

We’re Mobilitas, created by CSAA Insurance Group, we serve the unique needs of the modern mobility sector. We specialize in tailored solutions for today’s evolving transportation landscape, helping our partners manage risk, move quickly and deliver exceptional experiences. We’re looking for motivated, innovative individuals who think big, move fast and want to help shape the future of mobility.

Your Role

As a Sr. Claims Specialist, Commercial Casualty, you will be responsible to resolve all aspects of 1st and 3rd party injury claims of low to moderate complexity for personal lines as well as our commercial claims. Your duties will require you to become licensed in several states as you will be handling claims in a multitude of regions across the nation.

Your Work

• Manage all claims efficiently and effectively to an appropriate resolution with minimal supervision.
• Handle all aspects of liability injury claims of low to moderate complexity to include all coverage, liability and damage concerns.
• Handle 1st party exposures to include Medical Payment coverage, PIP, Uninsured Motorists, Under-insured Motorists claims as well as ADB (Auto-Death Benefit) claims.
• Assist in taking first notice of loss calls (FNOL) and participate in the department phone queue as needed.
• Make coverage determinations and conduct investigative work of a complex nature, advising customers as to accurate course of action related to coverage issues.
• Make appropriate liability determinations based upon the evidence gathered.
• Evaluate any potential for subrogation and initiate an initial notice of subrogation request.
• Develop negotiation strategies to resolve claims effectively and efficiently with insureds, claimants, or representatives of the injured parties.
• Communicate pertinent case facts to a supervisor, manager or committee when appropriate.
• Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.).
• Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.).
• Travels as needed for role, including divisional / team meetings and other in-person meetings.
• Fulfills business needs, which may include investing extra time, helping other teams, etc.

Required Experience, Education and Skills

• 4+ years of claims experience with a minimum of 3+ years in casualty adjuster experience.
• High school (HS/GED) or a minimum of 3 years experience in casualty claims role within P&C insurance industry.
• Must hold an Adjuster's license for all applicable states or obtain license(s) within 90 days of filling position as a condition of employment.

What would make us excited about you

• 5+ years of casualty claims adjuster experience.
• BA/BS in business, insurance or related area, or equivalent combination of education and experience.
• Commercial Claims handling experience.
• Bilingual (Spanish) is a plus.

Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.

Why Choose a Career at Mobilitas?

At Mobilitas, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive.

Recognition

• We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more!

Career Growth

We believe in growth for everyone. Here at Mobilitas, leaders and mentors partner with employees to align interests, unlock development opportunities, and support long‑term success.

Flexible Workplace

We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including Mobilitas offices. Our flexible workplace empowers you to balance remote work with intentional in‑person moments that deepen connection and collaboration.

Inclusion and Belonging

An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market.

Sustainability

As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact.

Mobilitas is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process, please contact

Mobilitas does not provide visa sponsorship for this role.

Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Mobilitas is an equal opportunity employer.

The national average salary range for this position is $74,295.00-$82,550.00. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on work location. The starting pay range for this position across all the states we hire in is $74,295.00-$99,050.00. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 8% of eligible pay. Colorado Specific Job Range :$74,295.00 - $90,600.00