Sr. Change Management Consultant

Esri; San Antonio (TX); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player seeks a dynamic change management consultant to drive geospatial objectives for clients. In this role, you will leverage your expertise in change management to enhance customer adoption and ensure successful technology implementations. You will engage with various stakeholders, manage multiple projects, and develop strong relationships with clients and internal teams. This position offers an exciting opportunity to make a real impact while working in a collaborative environment. If you are passionate about helping organizations transform and achieve their goals, this role is perfect for you.

Benefits

Relocation Assistance Program

Qualifications

• 5+ years of experience in change management consulting and delivery.
• Strong project management skills with attention to detail.

Responsibilities

• Support design and delivery of client engagements, ensuring satisfaction.
• Manage project coordination and high-quality deliverables across projects.

Skills

Change Management

Project Management

Analytical Skills

Problem-Solving

Active Listening

Organizational Skills

Education

Bachelor's in Business Administration

Master's in Business Administration

Tools

Salesforce

Job description

Overview

In this role, you will leverage your change management experience to help organizations achieve and accelerate their geospatial objectives. An energetic and resourceful individual is needed to partner with Esri customers and account teams to develop change management solutions to address the people aspect of successful technology implementations that transform the organization and produce real business value. You will play a key role in ensuring projects (change initiatives) meet objectives on time and on budget by increasing customer adoption and usage.

Esri has a Relocation Assistance Program and can provide support with relocating to the San Antonio, TX area for this position.

Responsibilities

• Support exceptional design, delivery, and client satisfaction on a diverse portfolio of client engagements and manage projects to completion.
• Complete project work by using proven methodologies and frameworks (knowledge of multiple ways to analyze the current state, future opportunities, and strategies) and simplifying complex scenarios for staff to increase their understanding of approach.
• Work effectively and efficiently to keep within the parameters of hours budgets for each project.
• Manage the coordination, schedule, and production of client deliverables and ensure consistency of high-quality deliverables across projects (incorporating graphics and other display techniques to succinctly report on data and analysis).
• Leverage your change management and workforce knowledge when working with others to promote these services internally, grow awareness, and position them within Esri.
• Develop strong working relationships with other Adoption Strategy consultants, account teams, and customers to understand the need for change and the solution sold to the customer.
• Demonstrate industry knowledge and its relevance to the application of GIS from a people-focused adoption perspective.
• Identify and collaborate with key stakeholders for an organization as they relate to managed engagements.
• Use active listening and questioning skills to understand the needs and business challenges of customers to effectively execute each engagement.

Requirements

• 5+ years of professional experience in change management consulting, design, and delivery.
• 1+ years of experience with change management technology consulting.
• Strong project management skills and the ability to coordinate multiple engagements simultaneously with prioritizing demand.
• Demonstrate creativity, analytical, and problem-solving skills and active listening skills.
• Demonstrate strong attention to detail, follow through, and organizational skills.
• Ability to travel up to 40% of the time.
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US.
• Bachelor's in business administration, marketing, or related field.

Recommended Qualifications

• Completed Change Management Principles (PROSCI) certification.
• Experience with Salesforce.
• Experience in government or commercial organizations.
• Master's in business administration, marketing, or related field.