Sr. Cage Cashier

sanmanuel; Highland (CA); On-site; USD 54,000 - 70,000; Full time

Job summary

San Manuel is seeking a Senior Cage Cashier to oversee the Cage Operations and training of frontline Cashiers. The role focuses on evaluating onboarding trainees and promoting growth in customer service and department relations within a tribal casino environment.

The position requires knowledge of regulatory requirements, BSA/Patriot Act compliance, and tax withholding in gaming. The role includes training, audits, and ensuring accurate cash handling.

Qualifications

• High school diploma or GED required.
• Minimum two years of experience in high volume Cage Operations or equivalent.
• Minimum two years of college level courses in accounting, business or equivalent preferred.

Responsibilities

• Ensure compliance with regulatory requirements and internal controls.
• Inspect and monitor money for counterfeit currency and fraudulent activity.
• Train frontline Cashiers and evaluate trainees.
• Assist with window counts and cash drawer verifications.
• Prepare instructional materials and oversee policy training.
• Perform other duties as assigned.

Skills

Microsoft Office

Education

High school diploma or GED

College coursework in accounting or business

Job description

Under the direction of the Supervisor, Training - Cage Operations, the Senior Cage Cashier is responsible for the overall smooth operation and training of the Cage and Cage Support area. This role is responsible for the training of frontline Cashiers on all Cage windows. This role is responsible for evaluating the progress of all new hires during their training period. This role is responsible for promoting growth in the fields of customer service, inter-department relations, and departmental relations for all Cashiers. Assists in ensuring all policies and procedures governed by the Gaming Commission's Regulations (GCR's) are implemented, enforced and adhered to. In addition, this role ensures the enterprise is in compliance with the Title-31 Bank Secrecy Act (BSA) and the Patriot Act as it pertains to Tribal Casinos. Complies with federal and state tax laws, as they pertain to tax withholding and information reporting on Forms W-2G, 1099MISC (W-9) and 1042S for patron wins and prizes paid.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensures compliance with all regulatory requirements in all areas at all times. Adheres to all audit and legal regulations/laws and practices. Ensures San Manuel Entertainment Authority is compliant with BSA and Patriot Act as it pertains to Tribal Casinos. Maintains current knowledge of Internal Revenue Service and the State of California laws and regulations as they pertain to tax withholding and information.
• Inspects and monitors money, examining for counterfeit currency, coins, fraudulent identification, credit cards and monetary instruments.
• Identifies, prioritizes and resolves problems occurring during assigned shift and communicates important information to Cage Operations management on a timely basis. Assists in all areas of the cage when necessary.
• Assists with window counts; notifies shift Supervisor in event of a variance. Participates in verifying all cash drawers for weekly and month end inventory. Completes daily, random and special audits of cashier banks. Verifies various types of payouts. Assists with design and preparation of instructional materials.
• Drives implementation and training of all policies and procedures; notifies team members of revisions to policies and procedures. Conducts new team member orientation/training for Cage Operations Line Cashiers and Support. Evaluates capabilities and knowledge of their Trainee(s). Completes all necessary related documentation in accordance with the established system of internal controls; processes necessary tax forms for required transactions.
• Performs other duties as assigned to support the efficient operation of the department.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

• High school diploma or GED required.
• Minimum two (2) years of experience in high volume Cage Operations or equivalent required.
• Minimum two (2) years of college level courses in accounting, business or equivalent preferred.

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

• Proficient user of Microsoft Office Suite.

LICENSES, CERTIFICATIONS AND REGISTRATIONS

• At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.

No Driving Responsibilities:

Role does not require a driver's license or insurance.

PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT

The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job.

Primary work environment is in a climate-controlled office setting.

Work requires travel to attend meetings, trade shows, and conferences.

Incumbents may be required to work evening, weekend and holiday shifts.

Must be able to work in a fast-paced, high-demand environment.

Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally.

Sedentary work: may involve sitting some of the time. May operates a computer and other

office productivity machinery, such as a calculator, copy machine, and computer printer.

Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.

Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone.

Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings,

via videoconference and over the telephone.

Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility.

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