Sr. Business Systems Analyst – Benefits Architect (Healthcare)

HIGH5 Nutrition Australia; Carolina Beach (NC); Remote; Full time

Job summary

Join a forward-thinking company as a Sr. Business Systems Analyst focusing on benefits architecture in healthcare. This role offers the opportunity to leverage your expertise in healthcare systems and project management to drive impactful solutions. You'll collaborate with various stakeholders, analyze complex business requirements, and enhance system performance to ensure quality and efficiency. With a commitment to innovation, this dynamic environment encourages proactive problem-solving and teamwork. If you're passionate about making a difference in the healthcare sector and thrive in a collaborative setting, this is the perfect opportunity for you.

Qualifications

• 5+ years of experience in the Healthcare Industry focusing on benefits.
• Undergraduate degree with 5 years of systems analysis experience.

Responsibilities

• Analyze and develop solutions for business systems in healthcare.
• Coordinate system support processes and resolve production issues.

Skills

Healthcare Industry Knowledge

Project Management Skills

Analytical and Problem-Solving Skills

Communication Skills

Facilitation Skills

Education

Undergraduate Degree

7 years experience without degree

Tools

Benefits1 Simplify Healthcare

PEGA

Salesforce

SQL

MS Word

MS Excel

MS PowerPoint

Job description

Sr. Business Systems Analyst – Benefits Architect (Healthcare)

Pay: $30.00 / hour

Location: Carolina Beach/North Carolina

Employment type: Contract

Job Description

Req#: NA3Q8

Job Title: Sr. Business Systems Analyst – Benefits Architect (Healthcare)

Location: Remote

Pay rate: $30/hr to $38/hr

Duration: 26 W

Responsibilities:

• Strong functional/technical knowledge and expertise with relevant systems/applications in the healthcare benefits area.
• Experience of working with qualified Health Plans, and various segments/LoBs, Group level Product and benefit plans.
• Defines, evaluates, and validates requirements, business functional design, and technical design for complex business issues within their domain areas.
• Knowledge of Benefits1 Simplify Healthcare and other cloud-based systems (Highroads, PEGA, Salesforce, etc.), Queries, and SQL.
• Knowledge of working on Facets is a plus.
• Provide advanced technical knowledge and support in system/application and procedural issues to the business and IT.
• Proactive and independent worker with a team mindset, collaborates well with others, and has an open mind to change.
• Analyze and develop solutions and applicable business processes for business systems while identifying and quantifying the business impact of those solutions to ensure quality, cost effectiveness, timeliness, and customer service, including the resolution of large, complex production system problems.
• Provide systems analysis expertise and regularly considers the business implications of the application of technology to the current business environment.
• Configure and maintain critical system tables and data elements across multiple system environments.
• Analyze, develop, and implement configuration changes to improve system performance and user efficiency.
• Coordinate the development of system support processes with IT; coordinate to resolve production support issues, including application failures and user errors; document, track and report all system support activities.
• Ensure efficiency of reporting and data tools for supported business area use and for trend analysis.
• Function as a Business Lead/Coordinator on large, complex departmental and/or some corporate projects/initiatives.
• Serve as point of contact for business testing activities and influence testing strategy to ensure testing will appropriately meet business requirements.
• Train/coach others on appropriate testing protocol, execution, and test plan creation.
• Assist IT and help identify business area impacts for hardware and software upgrades, security changes, and architectural enhancements as needed.

Qualifications

Minimum qualifications:

• Knowledge of Benefits1 Simplify Healthcare and other cloud-based systems (Highroads, PEGA, Salesforce, etc.), Queries, and SQL.
• Undergraduate degree with 5 years of direct application/systems analysis experience with applicable business system or application; if no degree, 7 years’ experience as stated above.
• 5+ years of experience in the Healthcare Industry with focus on benefits (benefits, claims, membership, enrollment, Customer Service, etc.).
• Understanding of FACETS application (front end and back end).
• Provide advanced technical knowledge and support in system/application and procedural issues to the business and IT.
• Proactive and independent worker with a team mindset, collaborates well with others, and has an open mind to change.
• Project Management Skills.
• Very good communication and facilitation skills to communicate with multiple stakeholders and leadership.

Preferred Skills:

• Strong facilitation skills that include workgroup leadership and/or problem resolution across multiple groups.
• Project management skills.
• Excellent oral and written communication skills.
• Excellent presentation skills.
• Focus on accuracy and attention to detail.
• Solid PC skills with MS Word, Excel, and PowerPoint.
• Excellent analytical and problem-solving skills, including ability to interpret and present quantitative data.
• Ability to prioritize and successfully coordinate work of others.

About the company

HIGH5 Nutrition Australia provides great tasting nutrition for endurance sports such as energy gels, hydration, cycling nutrition, and more.