Sr. Business / Systems Analyst

Trigyn Technologies Limited.; City of Albany (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Trigyn Technologies, Inc. is seeking a Sr. Business/Systems Analyst in Albany, NY to assist in the development and testing of the MECM system, working with requirements, testing, and help desk service.

The role involves coordinating activities with SMEs, policy staff, and business owners, defining requirements, and creating documentation to reflect organizational change.

Qualifications

• Specializes in analyzing, designing and implementing information systems; liaises with end users and programmers to achieve outcomes.
• Candidate is able to work independently and may have advanced education.
• 60 months experience creating reports/analyzes using Tableau, MS Access, Cognos, Power BI or similar tools.
• 60 months of experience querying/analyzing data using PL/SQL, SQL, Python or similar tools.
• 18 months of experience creating robust test plans and test cases for web applications.
• 18 months of working experience in creating, managing and executing functional and regression test scripts.
• 18 months of testing applications based on written test scripts, documenting defects using JSM/JIRA or similar tool.
• 12 months of help desk experience including documenting, troubleshooting, and resolving software issues.
• Master's degree in computer science or related majors.

Responsibilities

• Review and assist in development of testing requirements and test plans.
• Create and implement user acceptance and regression testing for WMS System Changes and MECM implementation.
• Define user requirements.
• Create documentation to support projects and reflect organizational change.
• Research, propose, and test systems solutions to identified user and systems issues.
• Create ad hoc reports utilizing various databases to support analysis and reporting for internal and external customers.
• Assist in defining process improvement through the identification of policy, process and systems gaps.
• Provide written documentation as required using department forms and processes.
• Apply knowledge and experience of Medicaid regulations and program policy to system design and associated business processes.
• Coordinate project activities and the resolution of action items for multiple stakeholder groups.
• Facilitate meetings between SMEs, policy development staff, and business owners to ensure mutual understanding of requirements

Skills

Tableau

Power BI

SQL

Python

COGNOS

MS Access

JIRA

Regression testing

Test planning

Data analysis

Education

Master's degree in Computer Science

Tools

Tableau

MS Access

COGNOS

Power BI

JSM/JIRA

Job description

Trigyn's direct government client has an immediate need for Sr. Business / Systems Analyst in Albany, NY.

Description:

This position will assist in the development and testing of the Medicaid Eligibility and Client Management (MECM) system, working with requirements, testing, and help desk service.

• Review and assist in development of testing requirements and test plans
• Create and implement user acceptance and regression testing for WMS System Changes and MECM implementation;
• Define user requirements;
• Create documentation to support projects and reflect organizational change;
• Research, propose, and test systems solutions to identified user and systems issues;
• Create ad hoc reports utilizing various databases to support analysis and reporting for internal and external customers
• Assist in defining process improvement through the identification of policy, process and systems gaps;
• Provide written documentation as required using department forms and processes;
• Apply knowledge and experience of Medicaid regulations and program policy to system design and associated business processes;
• Coordinate project activities and the resolution of action items for multiple stakeholder groups.
• Facilitate meetings between SMEs, policy development staff, and business owners to ensure mutual understanding of requirements

Mandatory Qualifications:

• Specializes in analyzing, designing and implementing information systems. Assesses the suitability of information systems in terms of their intended outcomes and liaises with end users, software vendors and programmers in order to achieve these outcomes. Uses analysis and design techniques to solve business problems using information technology. Serves as change agent, who identifies the organizational improvements needed, designs systems to implement those changes and trains and motivates others to use the systems.
• Candidate is able to work independently, without assistance and provides guidance to others. May have an advanced education.
• 60 months experience creating reports/analyzes using Tableau, MS Access, COGNOS, Power BI or similar tools.
• 60 months of experience querying/analyzing data using PL/SQL, SQL, Python or similar tools
• 18 months of experience in working with business and system stakeholders to create robust test plans/test cases for web applications.
• 18 months of working experience in creating, managing and executing functional and regression test scripts
• 18 months of working experience in performing application testing based on written test scripts, documenting, tracking and communicating defects utilizing JSM/JIRA or similar tool
• 18 months of working experience analyzing business requirements documents and working with technical and policy teams to identify gaps
• 12 months help desk related experience including documenting, trouble shooting, and resolving reported software issues
• Master's degree in computer science or related majors

TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 35 years. TRIGYN is an ISO 27001:2022 and CMMI Level 5 certified company.