Business / Systems Analyst

Trigyn Technologies Limited.; City of Albany (NY); On-site; USD 65,000 - 95,000; Full time

Job summary

Trigyn Technologies Limited. seeks a Business/Systems Analyst in Albany, NY to contribute to MECM development and testing. You will work with requirements, testing, and help desk support to improve Medicaid-related systems.

The role involves creating test plans, UAT, regression tests, and documentation, plus coordinating with SMEs and policy staff to ensure clear, actionable requirements.

Qualifications

• Specializes in analyzing, designing and implementing information systems.
• Able to work independently with minimal supervision.
• 3 years+ experience creating reports using Tableau, MS Access, Cognos or Power BI.
• 3 years+ experience querying/analyzing data with SQL, PL/SQL or Python.
• Experience gathering requirements and creating test plans/test cases.

Responsibilities

• Review and assist in developing testing requirements and test plans.
• Create and implement UAT and regression testing for system changes.
• Define user requirements and create supporting documentation.
• Develop ad hoc reports to support analysis and reporting.
• Coordinate activities among SMEs, policy staff and business owners.
• Facilitate meetings to ensure mutual understanding of requirements.
• Research, propose and test system solutions for identified issues.

Skills

Independent worker

Stakeholder communication

Requirements analysis

Education

Bachelor's Degree in Computer Science or related

Tools

Tableau

MS Access

COGNOS

Power BI

Job description

Trigyn's direct government client has an immediate need for Business / Systems Analyst in Albany, NY.

Description

This position will assist in the development and testing of the Medicaid Eligibility and Client Management (MECM) system, working with requirements, testing, and help desk service.

• Review and assist in development of testing requirements and test plans
• Create and implement user acceptance and regression testing for WMS System Changes and MECM implementation;
• Define user requirements;
• Create documentation to support projects and reflect organizational change;
• Research, propose, and test systems solutions to identified user and systems issues;
• Create ad hoc reports utilizing various databases to support analysis and reporting for internal and external customers
• Assist in defining process improvement through the identification of policy, process and systems gaps;
• Provide written documentation as required using department forms and processes;
• Apply knowledge and experience of Medicaid regulations and program policy to system design and associated business processes;
• Coordinate project activities and the resolution of action items for multiple stakeholder groups.
• Facilitate meetings between SMEs, policy development staff, and business owners to ensure mutual understanding of requirements.

Mandatory Qualifications

• Specializes in analyzing, designing and implementing information systems. Assesses the suitability of information systems in terms of their intended outcomes and liaises with end users, software vendors and programmers in order to achieve these outcomes. Uses analysis and design techniques to solve business problems using information technology. Serves as change agent, who identifies the organizational improvements needed, designs systems to implement those changes and trains and motivates others to use the systems.
• Candidate is able to work independently, without assistance.
• 36 months experience creating reports/analyses using Tableau, MS Access, COGNOS, Power BI or similar tools.
• 36 months of experience querying/analyzing data using PL/SQL, SQL, Python or similar tools
• 18 months of experience in working with business and system stakeholders to create robust test plans/test cases for web applications.
• 18 months of working experience in creating, managing and executing functional and regression test scripts
• 18 months of working experience in performing application testing based on written test scripts, documenting, tracking and communicating defects utilizing JSM/JIRA or similar tool
• 18 months of working experience analyzing business requirements documents and working with technical and policy teams to identify gaps
• 12 months help desk related experience including documenting, trouble shooting, and resolving reported software issues
• Bachelor’s Degree or higher in Computer Science or related majors

TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 35 years. TRIGYN is an ISO 27001:2022 and CMMI Level 5 certified company.