Sr. Business Process Specialist – P&C Insurance

Coforge; Boston (MA); On-site; USD 120,000 - 155,000; Full time

Job summary

Coforge is seeking a Sr. Business Process Specialist – P&C Insurance to drive process excellence across underwriting, policy administration, billing, and claims for both commercial and personal lines.

The role emphasizes BPMN, data analysis, and cross-functional collaboration in a dynamic insurance operations environment. The candidate should bring a strong track record in P&C insurance operations, business analysis, and process improvement, with hands-on experience using leading BPM tools and

Qualifications

• 5+ years of experience in P&C Insurance operations, business analysis, process excellence, or operational transformation.
• Hands-on experience in commercial or personal lines insurance.
• Experience with underwriting, policy administration, billing, or claims processes.

Skills

BPMN

P&C Insurance

Business Analysis

Operations

Tools

Microsoft Visio

Signavio

ProcessGym

Bizagi

ARIS

Job description

Job Title: Sr. Business Process Specialist – P&C Insurance

Skills: BPMN, P&C , Business Analysis, operations

Experience: 10+ years

We at Coforge are hiring a Sr. Business Process Specialist – P&C Insurance with following skillset :

Experience

• 5+ years of experience in P&C Insurance operations, business analysis, process excellence, or operational transformation.
• Hands-on experience in commercial or personal lines insurance.
• Experience working with insurance business processes across underwriting, policy administration, billing, or claims.

Technical Skills

• Process Mapping & Documentation
• Business Analysis
• Process Improvement Methodologies
• Data Analysis and Reporting
• Microsoft Visio, Signavio, ProcessGym, Bizagi, ARIS, or equivalent BPM tools
• Strong proficiency in Excel and PowerPoint

Insurance Domain Knowledge

• Property & Casualty Insurance lifecycle
• Claims lifecycle and FNOL
• Regulatory and compliance considerations
• Commercial and personal lines products

Preferred Certifications

• CBPP (Certified Business Process Professional)
• AINS (Associate in General Insurance)
• CPCU (Chartered Property Casualty Underwriter)
• BPMN Certification
• Guidewire or Duck Creek Functional Certification