Sr. Business Management Analyst

AbbVie Inc.; Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

401(k)

Job summary

AbbVie Inc. is seeking a Sr. Business Management Analyst to support the BTS Information Research organization.

The role coordinates software licensing and maintenance, professional services, and scientific knowledge resources. You’ll handle invoicing, contracting, accruals, and reporting while ensuring accurate documentation and timely service. You will collaborate across stakeholders, manage renewals, and maintain data integrity in licensing and vendor records.

Qualifications

• Bachelor’s Degree with 5 years of experience; OR Master’s Degree with 4 years of experience.
• Strong diligence with the ability to validate data, documentation, funding, and process requirements accurately.
• Collaborative, service-oriented communication style with the ability to engage stakeholders at various levels and across functions.
• Inquisitive and resolution-minded approach; comfortable asking clarifying questions, identifying gaps, and driving follow-up to closure.
• Experience with software licensing, procure-to-pay and contract support beneficial to success in role.

Responsibilities

• Monitor, triage, and process intake requests for new software licensing and maintenance, scientific knowledge resources, and professional services.
• Trigger and track renewal notifications at least 90 days before expiration; confirm scope, funding, and required documentation.
• Submit and monitor shopping cart requests via SRM (SAP) and PO execution through completion.
• Provide reporting, analytics, dashboarding, and operational insights generation.
• Maintain accurate licensing, asset, vendor, contract, PO, funding, and expiration data.
• Coordinate invoice processing across systems, routing approvals, and following up on open entries.
• Partner with stakeholders to troubleshoot financial process issues and improve customer experience.
• Update process documentation and training materials; support continuous improvement.

Skills

Licensing management

Procure-to-pay

Contract support

Data validation

Stakeholder collaboration

Analytical skills

Education

Bachelor's degree

Master's degree

Tools

SAP

Clarity

Smartsheet

SharePoint

ServiceNow

PowerPoint

Microsoft Teams

CoPilot

Job description

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, Xand YouTube.

Job Description

As part oftheIRBusiness Operations team, the Sr. Business Management Analyst willsupporttheBusiness Technology Solutions (BTS) Information Research (IR)organization withactivities aligned with software licensingand maintenance,professionalservices,and scientific knowledge resources.

Thiscentralized operations resourcerole willassistthebroader Business Operations & Insights functionbycoordinatinginvoice processing,contracting,recovery activities, reconciliations, accruals, reporting, and process documentation while ensuring stakeholders receive clear,accurate, and responsive service.

Responsibilities:

• Monitor, triage, andprocessintake requests for new software licensingand maintenance, scientific knowledge resources, and professional services, ensuring required process, funding, procurement, vendor, and evaluation documentation is complete before submission.
• Trigger and track renewal notificationsno less than90 daysbeforeexpiration; follow up to confirm scope, funding, business ownership, quotes, and required documentationcompletionto prevent service interruption.
• Submitandmonitorshopping cartrequestsvia SRM (SAP)andpurchase order execution through completion.
• Providereporting, analytics, dashboarding, and operationalinsightsgeneration.
• Maintainaccuratelicensing, asset, vendor, contract, purchase order, funding, stakeholder, andexpirationdatato ensuredownstreamdata usability.
• Support year-end accrual and PO closure activitieswhich includeconsolidatinginput, reviewing data for accuracy, preventing duplication, following up on missing information, andassistingwith final submission preparation.
• Coordinate invoice processing across varioussystems, including routing approvals, confirming payment actions, supporting credit memo requests, and following up on open invoice entries.
• Partnerwith stakeholders to troubleshoot financial process issues,identifyroot causes, recommend practical solutions, and improve customer experience forBusiness operations processes.
• Updateprocess documentation, standard work maintenance, training materials, and continuousimprovement.

Qualifications

Required:

• Bachelor’s Degree with 5 years of experience; OR Master’s Degree with 4 years of experience
• Strongdiligencewith the ability tovalidatedata, documentation, funding, and process requirements accurately.
• Collaborative, service-oriented communication style with the ability to engage stakeholders atvarious levelsand across functions.
• Inquisitive and resolution-minded approach; comfortable asking clarifying questions,identifyinggaps, and driving follow-up to closure.
• Ability to manage multiple requests, deadlines, renewals, and stakeholder follow-ups whilemaintainingorganization and transparency.
• Strong written communication skills for drafting concise updates, process guidance, and stakeholder-facing messages.
• Experiencewithsoftware licensing,professional services,procureto payandcontract supportbeneficialto success in role.

Preferred:

• Experience with SAP, Clarity, Smartsheet, SharePoint, ServiceNow, PowerPoint,MicrosoftTeams,and CoPilot.
• Proficient inExcel, Power BIdashboardreportingand analytical skills.
• Familiarity with purchase orders, shopping carts, SOWs, POCNs, RCEs, WBS elements, cost centers, accruals, recovery entries, or financial policy guidance.
• Experience supporting project managers, portfolio managers, finance partners, vendors, or cross-functional business stakeholders.
• Experience improving business processes, documenting standard work, creatingtraining materials.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:

• The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at thetimeofthis posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographiclocation,andwemayultimatelypaymore or less than the posted range. This range may bemodifiedin thefuture.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.
• This job is eligible toparticipatein our short-term incentiveprograms.

Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.Theamountandavailabilityof anybonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employeeremainsin the Company'ssoleandabsolutediscretion unless and until paid andmay bemodifiedat the Company’s sole and absolute discretion, consistent withapplicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html