Sr. Business Intelligence Platform Engineer

CarMax; Richmond (VA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work arrangement

Training and development programs

Job summary

A leading used car retailer is seeking a Senior Business Intelligence Platform Engineer to oversee and optimize Power BI and Tableau platforms. This role emphasizes platform performance, user support, and integration of AI capabilities. Responsibilities include managing security roles, automating maintenance tasks, and collaborating with various teams to enhance analytics tools. The ideal candidate will have 5+ years of experience in BI technologies, strong scripting skills, and a solid understanding of Azure services. This hybrid role is based in Richmond, Virginia.

Qualifications

• 5+ years of experience in administering Power BI and Tableau.
• Strong understanding of BI architecture and performance optimization.
• Experience with Azure services and CI/CD tools.

Responsibilities

• Administer and optimize BI platforms for performance and reliability.
• Implement security roles and compliance measures.
• Automate platform maintenance tasks.

Skills

Power BI administration

Tableau administration

Data modeling

Scripting (PowerShell, Python, Bash)

CI/CD practices

Agile methodology

Education

Bachelor’s/Master’s degree in Computer Science or related

Tools

Azure DevOps

Power BI

Tableau

Snowflake

Databricks

Job description

Sr. Business Intelligence Platform Engineer

Join to apply for the Sr. Business Intelligence Platform Engineer role at CarMax.

Location: 8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220

About this job

As a BI Platform Engineer, you will be responsible for the administration, optimization, and support of enterprise business intelligence platforms including Power BI and Tableau. You will work closely with multiple analyst and Technology Infrastructure teams to ensure high availability, performance, and scalability of BI environments. Your expertise in Data & Analytics platform engineering, automation, cloud technologies, and user enablement will help drive data democratization and empower business users with reliable, secure, and performant analytics tools. In addition, you will leverage Artificial Intelligence (AI) capabilities to enhance platform operations, automate routine tasks, and improve user experience. Your ability to integrate intelligent automation and predictive analytics into BI workflows will help drive innovation and efficiency across the organization.

Essential Responsibilities

• Administer, monitor, and optimize Power BI and Tableau platforms across cloud and on-prem environments.
• Implement and manage user access, security roles, and governance policies to ensure data protection and compliance.
• Manage Power BI Fabric capacities, gateway, workspaces and licensing.
• Collaborate with cross‑functional teams to support dashboard development, data source integration, and performance tuning.
• Automate platform maintenance tasks including upgrades, patching, backups, access provisioning and license management.
• Develop and maintain CI/CD pipelines for BI content deployment and version control.
• Integrate AI tools to automate platform monitoring, anomaly detection, and performance optimization.
• Provide technical support and troubleshooting for BI platform issues and user inquiries.
• Drive adoption of BI tools through training, documentation, and enablement initiatives.
• Monitor platform usage and performance metrics to identify opportunities for optimization and cost savings.
• Stay current with BI platform updates, features, and industry best practices.
• Partner with data governance and security teams to ensure compliance with enterprise standards.
• Participate in major incident response and root cause analysis for BI‑related outages or performance issues.
• Mentor junior team members and promote best practices in BI platform administration and engineering.

Purpose of the role

The BI Admin/Platform Engineer plays a critical role in ensuring the reliability, scalability, and usability of enterprise BI platforms, enabling data‑driven decision‑making across the organization. By integrating AI capabilities, this role also contributes to smarter, more efficient platform operations and user experiences.

Qualifications And Requirements

Basic Qualifications

• 5+ years of experience administering Power BI and Tableau platforms.
• Strong understanding of BI architecture, data modeling, and dashboard performance optimization.
• Experience in Power BI Fabric and migration from PBIRS to Fabric.
• Experience in Tableau and migration to Tableau Cloud.
• Experience with Azure services including Azure SQL, Azure Data Factory, and Azure Active Directory.
• Proficiency in scripting languages such as PowerShell, Python, or Bash for automation.
• Experience with CI/CD tools such as Azure DevOps or GitHub Actions.
• Familiarity with enterprise data lake/warehouse environments (EDL/EDW).
• Strong troubleshooting skills and experience with platform monitoring tools.
• Strong documentation, communication, and presentation skills.
• Experience working in Agile/Scrum environments.
• Experience in cloud cost‑savings plans, reviews, and reserved instances.
• Ability to positively influence team norms, culture, and technical vision.
• Excellent communication skills with the ability to adapt to the audience.
• Experience in a fast‑paced, highly collaborative agile team within a product‑oriented organization.
• Effective problem‑solving, analytical thinking, and a cloud‑native and DevOps mindset.

Preferred Qualifications

• Bachelor’s/Master’s degree in Computer Science, Information Systems, or related field.
• Power BI and Tableau certifications.
• Snowflake SnowPro, Azure, Databricks certifications.
• Experience with cloud services such as Snowflake, Databricks, Azure Data Factory, Event Hub, Functions, Batch, Key Vault, and Log Analytics.
• Strong experience with popular database programming languages such as SQL, PL/SQL, Stored Procedures.
• Experience with Snowflake, Databricks, and other modern data platforms.
• Knowledge of REST APIs and scripting for platform automation.
• Familiarity with data governance, metadata management, and self‑service BI enablement.

Work Location and Arrangement

This role will be based out of the CarMax Midtown office, Richmond VA or CarMax Technology Hub, Plano TX and have a hybrid work arrangement. Associates based in Richmond work onsite 5 days per week. Associates based in Plano work onsite 2 days per week.

Work Authorization

Applicants must be currently authorized to work in the United States on a full‑time basis. Sponsorship will not be considered for this specific role.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent, and high‑integrity experience customers want and deserve. This innovative thinking around how cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 250 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment To Diversity And Inclusion

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.