Sr. Analyst, Retail Data Strategy

CarMax Business Services; Richmond (VA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Career growth opportunities

Inclusive work environment

Employee training programs

Job summary

CarMax Business Services is seeking a Data Strategy Analyst to join their Retail & HR Strategy team in Richmond, Virginia. This role will involve working with data engineering and business analytics to enhance customer experience through reliable data. Candidates should have a minimum of two years in a data-focused role, with proficiency in SQL and familiarity with tools like Power BI.

We value teamwork and a commitment to growth, offering a collaborative environment where associates support one another to drive CarMax’s retail business transformation.

Qualifications

• Two or more years of experience in an analytical or strategic role.
• Experience with data transformation and business logic implementation.
• Strong documentation skills with a track record of cross-functional collaboration.

Responsibilities

• Partner across technology and business teams to translate analytical needs.
• Design and maintain data models and tables in Snowflake.
• Monitor data quality and resolve issues proactively.

Skills

SQL proficiency

Data analysis

Power BI

Data governance

Collaboration

Tools

Snowflake

Git/GitHub

Tableau

Job description

Location & Tagline

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220 CarMax, the way your career should be!

About The Team

The Retail & Human Resources Strategy team is a world‑class community of analysts who work in a collaborative environment that leverages a variety of strategic and technical skillsets to help drive CarMax’s $20B retail sales business and guide decisions impacting the workforce of more than 25,000 Associates. CarMax’s retail business is undergoing an exciting eCommerce & omnichannel transformation which is helping us extend our market leadership while positioning us for future growth. The Strategy team is at the center of this transformation, and the Retail Data Strategy team serves as its data foundation, building and maintaining the analytics infrastructure, governing data assets, and reporting pipelines that power the team's work. From navigating large‑scale data migrations to enabling self‑service analytics, the Retail Data Strategy team ensures that every part of the organization can make decisions grounded in reliable, trusted data.

Our team tackles this work while ensuring we are a great representation of CarMax’s 4 core values:

Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work.

Put People First: We’re focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience.

Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other’s expertise and perspectives.

Go for Greatness: We continually improve our abilities and the products that we support, to reinforce CarMax’s position as the industry leader.

About The Role

Buying a car is a major, exciting purchase for customers which involves many steps & considerations from researching vehicles online, to understanding financing, to ultimately buying that perfect car - Each year, millions of customers come to CarMax searching for their perfect car. The Retail & HR Strategy team leverages data, analytics, and strategy to help ensure customers receive a great experience today while driving CarMax’s eCommerce & omnichannel transformation.

The Retail Data Strategy team leverages data, analytics, and strategy to help ensure customers receive a great experience today while driving CarMax's eCommerce & omnichannel transformation. This role sits at the intersection of data engineering and business analytics, partnering across Data Engineering, Technology and Product, and Strategy Analysts to build and maintain the data foundation the team depends on. It requires a stronger technical foundation than a traditional strategy or data analyst position, and is well‑suited for someone who wants to see their work directly reflected in how the business understands and acts on its data.

What You Will Do – Essential Responsibilities

• Partner across technology and business teams to understand the customer and associate experience, identify key analytical questions, and translate those needs into clear data requirements and contracts, bridging technical and non‑technical audiences throughout the process.
• Design, build, and maintain governed data models, views, and tables in Snowflake that serve as the foundation for Retail Strategy's reporting and analysis.
• Own the business logic layer, translating business definitions into consistent, documented SQL transformations and metric definitions that analysts and stakeholders can trust.
• Monitor data transformation performance and data quality; proactively identify and resolve issues before they impact reporting or stakeholders.
• Build and optimize Power BI reporting infrastructure, including semantic layer development and data source integration giving stakeholders timely and reliable visibility into key metrics.
• Lead the evaluation and implementation of emerging AI‑powered analytical tooling to accelerate insight delivery across the team.

Qualifications and Requirements

• Two or more years of experience in an analytical or strategic role (Data Analyst, Data Engineer, Data Scientist, etc.).
• Advanced SQL proficiency, including complex transformations, performance tuning, and business logic implementation.
• Experience with version control (Git/GitHub) and CI/CD concepts for data workflows.
• Experience with job scheduling and orchestration tools.
• Proficiency with enterprise BI tools including data source integration; Power BI, Report Builder, Tableau preferred.
• Ability to translate between technical and business audiences; strong documentation skills.
• Track record of working cross‑functionally with both technical teams and business stakeholders.

Preferred

• Experience with transformation frameworks (dbt or similar).
• Experience with Snowflake or a similar cloud data warehouse platform.
• Experience implementing data quality testing and monitoring.
• Hands‑on experience designing dimensional or relational data models.
• Familiarity with data governance and self‑service BI enablement practices.
• Background in retail or similarly complex data environments.

Work Location and Arrangement

This role will be based out of the CarMax Midtown Office (Richmond, VA) and associates will work onsite 4 days per week.

Work Authorization

Applicants must be currently authorized to work in the United States on a full‑time basis. Sponsorship will not be considered for this specific role.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high‑integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.