Functional Analyst - B2B

Sysco Northeast Rdc; Houston (TX); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Sysco Northeast Rdc is seeking a Functional Analyst to collaborate with Product Owner/Platform Owner and agile teams to configure package software and perform technical tasks in a timely, quality-driven manner.

Responsibilities include implementing EDI/B2B solutions, leading middleware configurations (SEEBURGER) and onboarding trading partners, while ensuring alignment with business requirements and go-live testing. Collaboration across internal and external stakeholders is essential.

Qualifications

• 2–4 years of experience in EDI/B2B integration and onboarding.
• Experience with trading partner protocols (AS2, sFTP, HTTPS).
• Experience with one or more middleware platforms (SEEBURGER, IBM Sterling, etc.).

Responsibilities

• Collaborates with agile team to configure package software and support technical tasks.
• Ensure design and development standards are followed to minimize rework and promote quality-tested code.
• Participate in daily stand-ups, sprint reviews, and retrospectives to track progress and resolve impediments.
• Gather and document business requirements for trading partner onboarding and B2B integration projects.
• Configure EDI transaction sets (850, 855, 856, 810, 820, 997, etc.).
• Serve as functional lead on middleware platforms for configuration, testing, and issue resolution.
• Support root-cause analysis of EDI/B2B transaction errors with stakeholders.
• Draft and maintain onboarding documentation, including mapping specifications and communication protocols.
• Maintain integration architecture and partner configurations documentation.
• Translate business requirements into functional specs for developers and integration engineers.
• Coordinate with trading partners to validate mapping specs and support go-live testing.
• Provide SME support around product functionality and during Mergers & Acquisitions.
• Provide production support during non-business hours (rotating schedule).
• Adapt to a fast-paced working environment.

Skills

Analytical skills

Communication

Agile

Team collaboration

Education

Bachelor's degree in CS or equivalent

Tools

SEEBURGER

IBM Sterling

TIBCO

Axway

AS2

Job description

This is a hybrid position requiring an on-site presence 3 to 4 days per week. Please note that the number of days on-site can increase based on business needs

NO SPONSORSHIP (H1B or OPT )

Summary:

The Functional Analyst collaborates with Product Owner/Platform Owner and team to deliver user stories focused on configuring package software or performing other technical tasks in a timely manner and as per set quality standards.

Responsibilities:

• Collaborates effectively with the agile team to configure package software when applicable Supports the team in executing highly technical tasks according to the specific needs of stories during each iteration


• Ensures design and development standards are being followed to minimize rework; promotes only quality-tested code and does it regularly


• Participates in the daily stand-ups, sprint reviews, and retrospectives to update progress, highlight and resolve impediments


• Gather and document business requirements for new trading partner onboarding and B2B integration projects


• Configure EDI transactions sets (850, 855, 856, 810, 820, 997, etc.)


• Serve as functional lead on middleware platforms (SEEBURGER) for configuration, testing, and issue resolution


• Support root-cause analysis of EDI/B2B transaction errors and drive resolution with internal and external stakeholders


• Draft and maintain trading partner onboarding documentation, including partner profiles, mapping specifications, and communication protocol setups (AS2, sFTP, HTTPS)


• Maintain documentation of integration architecture, partner configurations, and standard operating procedures


• Define potential improvement changes to resolve errors, prevent the recurrence of problems or improve system maintainability and stability


• Translate business requirements into functional specifications for developers and integration engineers


• Coordinate with trading partners to validate mapping specs, troubleshoot transaction failures, and support go-live testing


• Provide functional analysis for the domain/software related to Mergers & Acquisitions


• Provide SME around product(s) function and works with Product Owner and Business Partners to refine requirements/functionality


• Provide production support during non-business hours (team rotating schedule)


• Ability to adapt to a fast-paced working environment.

Education:

• Bachelor's degree in CS or equivalent

Mandatory Experience:

• 2-4 years of experience.


• Basic knowledge of continuous integration / continuous delivery practice

Preferred Experience:

• 3+ years of hands‑on experience with EDI standards (X12 and/or EDIFACT) and B2B integration processes


• Working knowledge of trading partner communication protocols (AS2, sFTP, FTP/S, HTTPS)


• Experience with one or more B2B/EDI middleware platforms (IBM Sterling, SEEBURGER, TIBCO, Axway, or similar)


• Strong analytical skills with the ability to translate business needs into functional and technical specifications


• Experience writing clear onboarding documentation, mapping guides, and process runbooks


• Excellent communication skills – comfortable working directly with external trading partners and internal cross‑functional teams

Competencies:

• Demonstrated “agile-development” mindset with strong customer‑focus & results‑orientation


• Effective interpersonal, teamwork and collaboration skills


• Strong analytical and business problem solving skills


• Strong communication and documentation skills


• Experience in supply chain, retail, healthcare, or manufacturing verticals


• Familiarity with SQL for troubleshooting transaction data


• Proficient use of Excel, MS Word, and PowerPoint


• Basic understanding of Scrum, Kanban, and other agile development techniques


• Prior experience leading partner onboarding for large enterprise implementations

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