Sr. Business Continuity & Crisis Management Consultant

Synectics Inc.; Middle River (MD); On-site; USD 102,000 - 192,000; Full time

Job summary

A leading company in the staffing and recruiting sector is seeking a Sr. Business Continuity & Crisis Management Consultant to oversee and coordinate business continuity initiatives. The ideal candidate will offer consulting to leadership, manage crisis response activities, and develop business continuity plans. Strong project management and crisis management skills with at least 5 years of experience are required, alongside proficiency in relevant software and methodologies. This role also ensures optimal preparedness for potential business disruptions.

Benefits

Healthcare Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Technical Certification Bonus

Qualifications

• 5+ years experience in business continuity or related field.
• Proficiency in project management and crisis management.
• Experience with business continuity planning software.

Responsibilities

• Oversee business continuity initiatives and projects.
• Perform 24/7 on-call support for incident response.
• Design and facilitate training and drill exercises.

Skills

Project Management

Crisis Management

Business Continuity Planning

Presentation Skills

Education

Associate Degree

Bachelor's Degree

Tools

Microsoft Office Suite

Business Continuity Software

Job description

Sr. Business Continuity & Crisis Management Consultant

Sr. Business Continuity & Crisis Management Consultant

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• Oversee, support, and coordinate business continuity initiatives, projects, planning, maintenance, training, and drill exercises activities for multiple Business Units.
• Providing business continuity consulting, guidance, and recommendations to senior leadership.
• Lead the assessment, development and implementation of business continuity and emergency preparedness programs.
• Design, facilitate and evaluate tabletop and functional exercises for business units, including testing and maintenance of recovery sites and emergency notification and crisis communication systems.
• Serve as a liaison to Business Units impacted by anticipated and actual emergencies and, for select Business Units, coordinate support team response, recovery, and logistical functions.
• Perform 24/7 on-call rotational coverage for incident response and crisis management response with the expectation of all-hands on deck during critical event response. This may include the need to provide support in person or virtual depending on the severity of the event.
• Assist in creating and delivering presentations for audiences, to include Executive leadership, and support documentation of reports and lessons learned for actual incidents and exercises.
• Design and recommend solutions to risks identified during business impact analysis process, including but not limited to, site risk assessments, contingency planning, prioritization of business function recovery by assessing impacts of potential disruptions and imputing plan changes as appropriate etc.
• Interface with local/state emergency management officials, as appropriate.
• Stay abreast of developments in business continuity and emergency preparedness practices, to include the integration of AI
• Develop and monitor metrics to ensure leadership awareness and ownership of Business Unit preparedness, while meeting service level agreements.
• Liaison with Business Unit IT teams to integrate business continuity plans and operational workaround strategies with IT disaster recovery plans and availability architecture.
• Support the continuous improvement of all processes and vendor solutions by reporting deficiencies and potential solutions.
• Collaborate and support other internal organizations
• Develop, track and monitor metrics to ensure leadership awareness and ownership of Business Unit preparedness.
• Coordinate with internal support departments and external emergency management organizations to enhance continuity, life safety, and crisis management capabilities.
• Position interacts with all levels of employees, including executives, involved in the maintenance, review, approval, testing and communication of business continuity and crisis management plans.
• Position has senior level expertise in business continuity planning/consulting, business impact analysis, crisis/incident management, emergency preparedness, and tools/systems associated with these functions.
• Provide routine support for experienced team members who function as consultants to Business Units and to the embedded Business Unit planners.
• Work under minimal supervision, following standard procedures to accomplish assigned tasks.
• Operate in a responsive, courteous, and professional manner; provide a consistent high degree of customer satisfaction and sound business relations.
• May have budget responsibility for a small project, sub-project or process component.
• Overseeing the implementation and maintenance of technology and systems that support business continuity, such as backup solutions and disaster recovery tools.
• Manage other duties as assigned.
  
  

Primary Purpose

• Oversee, support, and coordinate business continuity initiatives, projects, planning, maintenance, training, and drill exercises activities for multiple Business Units.
• Providing business continuity consulting, guidance, and recommendations to senior leadership.
• Lead the assessment, development and implementation of business continuity and emergency preparedness programs.
• Design, facilitate and evaluate tabletop and functional exercises for business units, including testing and maintenance of recovery sites and emergency notification and crisis communication systems.
• Serve as a liaison to Business Units impacted by anticipated and actual emergencies and, for select Business Units, coordinate support team response, recovery, and logistical functions.
• Perform 24/7 on-call rotational coverage for incident response and crisis management response with the expectation of all-hands on deck during critical event response. This may include the need to provide support in person or virtual depending on the severity of the event.
• Assist in creating and delivering presentations for audiences, to include Executive leadership, and support documentation of reports and lessons learned for actual incidents and exercises.
• Design and recommend solutions to risks identified during business impact analysis process, including but not limited to, site risk assessments, contingency planning, prioritization of business function recovery by assessing impacts of potential disruptions and imputing plan changes as appropriate etc.
• Interface with local/state emergency management officials, as appropriate.
• Stay abreast of developments in business continuity and emergency preparedness practices, to include the integration of AI
• Develop and monitor metrics to ensure leadership awareness and ownership of Business Unit preparedness, while meeting service level agreements.
• Liaison with Business Unit IT teams to integrate business continuity plans and operational workaround strategies with IT disaster recovery plans and availability architecture.
• Support the continuous improvement of all processes and vendor solutions by reporting deficiencies and potential solutions.
• Collaborate and support other internal organizations
• Develop, track and monitor metrics to ensure leadership awareness and ownership of Business Unit preparedness.
• Coordinate with internal support departments and external emergency management organizations to enhance continuity, life safety, and crisis management capabilities.
• Position interacts with all levels of employees, including executives, involved in the maintenance, review, approval, testing and communication of business continuity and crisis management plans.
• Position has senior level expertise in business continuity planning/consulting, business impact analysis, crisis/incident management, emergency preparedness, and tools/systems associated with these functions.
• Provide routine support for experienced team members who function as consultants to Business Units and to the embedded Business Unit planners.
• Work under minimal supervision, following standard procedures to accomplish assigned tasks.
• Operate in a responsive, courteous, and professional manner; provide a consistent high degree of customer satisfaction and sound business relations.
• May have budget responsibility for a small project, sub-project or process component.
• Mentors' junior-level team members.
• Overseeing the implementation and maintenance of technology and systems that support business continuity, such as backup solutions and disaster recovery tools.
• Manage other duties as assigned.
  
  

Minimum Qualifications

• Associate degree, or at least 5 years' experience in business continuity planning, disaster recovery, crisis/emergency management or comparable professional job experience.
• Proficiency in consulting, presentation, and project management skills.
• Proficiency in Microsoft Suite of applications.
• Proficiency in use of business continuity / crisis management software.
• Ability to travel domestically as needed.
• 3 to 5 years of experience in business continuity and crisis management (non-IT focused).
• Microsoft Office Suite (Excel, PowerPoint, Word, Teams)
  
  

PREFERED QUALIFICIATIONS

• Bachelor's Degree, or Advanced Degree with at least 5 years' experience in business continuity planning, disaster recovery, crisis/emergency management or comparable professional job experience.
• Passion and experience in business continuity planning, disaster recovery or crisis/emergency management, and the desire to be innovative and best in class.
• Certified Business Continuity Professional (CBCP) certification.
• Project Management Professional (PMP) certification.
• Energy industry experience is a plus
  
  

Benefits

Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.

Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.

Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.

Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.

Synectics is an equal opportunity employer.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Project Management and Information Technology

• Industries

  Staffing and Recruiting

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