Sr. Business Continuity Analyst

The Vanguard Group; Malvern (Chester County); Hybrid; USD 110,000 - 160,000; Full time

Job summary

The Vanguard Group in Malvern, PA is seeking a Senior Lead for Business Continuity & Operational Resilience to oversee continuity planning, risk assessments, and recovery exercises across IMG Service & Counterparty Operations.

You will partner with technology, risk, vendor management, and business teams to strengthen resilience, conduct tests, and drive improvements in a complex financial services environment.

Qualifications

• Experience in business continuity, operational resilience, disaster recovery, or risk management.
• Strong analytical and stakeholder management skills.
• Ability to influence across teams and communicate with leaders and partners.
• Bachelor's degree or equivalent experience.

Responsibilities

• Lead continuity planning, business impact analysis, and resiliency activities across IMG Service & Counterparty Operations.
• Support development, maintenance, testing, and certification of continuity and cyber recovery plans.
• Coordinate exercises and recovery validations for operational disruption readiness.
• Provide continuity and recovery expertise during incidents, partnering with business, technology and risk teams.
• Identify resiliency risks, gaps, and improvement opportunities via analysis, testing, and lessons learned.
• Support resiliency oversight of critical suppliers and third-party providers.
• Evaluate supplier recovery capabilities, alternate solutions, and exit strategies.
• Partner with Vendor Management, Risk, and Technology to mitigate supplier-related risks and remediation.
• Develop reporting and dashboards to monitor supplier resilience and readiness.
• Build partnerships with Operations, Technology, Risk, Compliance, and Vendor Management.
• Provide reporting and insights on resiliency readiness, testing outcomes, and risk exposure.
• Deliver training, guidance, and standards to strengthen organizational resilience capabilities.

Skills

Business continuity

Operational resilience

Disaster recovery

Risk management

Stakeholder management

Communication skills

Education

Bachelor's degree or equivalent experience

Job description

Key Responsibilities

• Business Continuity & Operational Resilience Lead continuity planning, business impact analysis, and resiliency activities across IMG Service & Counterparty Operations.
• Support the development, maintenance, testing, and certification of business continuity and cyber recovery plans.
• Coordinate exercises and recovery validations, ensuring preparedness for operational disruptions.
• Provide continuity and recovery expertise during operational incidents, partnering with business, technology, and risk teams to assess impacts, support response activities, and drive post-event improvements.
• Identify resiliency risks, gaps, and improvement opportunities through analysis, testing, and lessons learned.
• Supplier Resilience & Risk Oversight Support resiliency oversight of critical suppliers and third-party service providers.
• Evaluate supplier recovery capabilities, alternate solutions, and exit strategies.
• Partner with Vendor Management, Risk, and Technology teams to mitigate supplier-related risks and support remediation efforts.
• Develop reporting and dashboards to monitor supplier resilience and operational readiness.
• Stakeholder Partnership & Governance Build strong partnerships across Operations, Technology, Risk, Compliance, and Vendor Management teams.
• Provide reporting and insights on resiliency readiness, testing outcomes, and risk exposure.
• Deliver training, guidance, and standards that strengthen organizational resilience capabilities.

What Makes This Role Unique

You’ll help safeguard critical investment operations and services that support clients and markets. You’ll operate across business continuity, supplier resilience, operational risk, and recovery planning. You’ll partner with senior leaders and enterprise teams to strengthen resilience across the organization. You’ll influence strategy and drive meaningful resiliency improvements in a complex, evolving environment.

Qualifications

Required Experience in business continuity, operational resilience, disaster recovery, risk management, or related disciplines. Strong analytical, problem-solving, and stakeholder management skills. Ability to influence across teams and communicate effectively with leaders and partners. Bachelor's degree or equivalent experience.

Preferred

Experience with business impact analysis, contingency planning, resiliency testing, or crisis management. Familiarity with third-party risk management and supplier resilience practices. Experience in financial services, investment operations, or custody environments. CBCP, MBCP, ABCP, CISA, CISSP, or similar certifications preferred.

Special Factors Sponsored

Sponsorship Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don’t just have a mission—we’re on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients’ lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in‑person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Vanguard, one of the world’s leading investment management companies, serves individual investors, institutions, employer-sponsored retirement plans, and financial professionals. We have a diverse and talented crew with a culture that promotes teamwork, along with an unwavering focus on serving our clients’ best interests.