Operational Resilience & Continuity Lead

The Vanguard Group; Lees (PA); Hybrid; USD 85,000 - 112,000; Full time

Job summary

Vanguard seeks a forward-thinking Business Continuity Analyst to elevate our operational resilience, focusing on continuity planning, supplier resilience, and incident response across Investment Management Group Service & Counterparty Operations. You will partner with Enterprise stakeholders to enhance resiliency practices, ensuring preparedness for disruptions and ongoing risk management.

The role emphasizes cross-functional collaboration, analytical rigor, and clear communication to drive

Qualifications

• Experience in business continuity, operational resilience, disaster recovery, risk management, or related disciplines.
• Strong analytical, problem-solving, and stakeholder management skills.
• Ability to influence across teams and communicate effectively with leaders and partners.
• Bachelor's degree or equivalent experience.

Responsibilities

• Lead continuity planning, business impact analysis, and resiliency activities across IMG Service & Counterparty Operations.
• Support the development, maintenance, testing, and certification of business continuity and cyber recovery plans.
• Coordinate exercises and recovery validations, ensuring preparedness for operational disruptions.
• Provide continuity and recovery expertise during operational incidents, partnering with business, technology, and risk teams to assess impacts, support response activities, and drive post-event improvements.
• Identify resiliency risks, gaps, and improvement opportunities through analysis, testing, and lessons learned.
• Support resiliency oversight of critical suppliers and third-party service providers.
• Evaluate supplier recovery capabilities, alternate solutions, and exit strategies.
• Partner with Vendor Management, Risk, and Technology teams to mitigate supplier-related risks and support remediation efforts.
• Develop reporting and dashboards to monitor supplier resilience and operational readiness.
• Build strong partnerships across Operations, Technology, Risk, Compliance, and Vendor Management teams.
• Provide reporting and insights on resiliency readiness, testing outcomes, and risk exposure.
• Deliver training, guidance, and standards that strengthen organizational resilience capabilities.

Skills

Analytical reasoning

Problem solving

Stakeholder management

Influence communication

Education

Bachelor's degree or equivalent experience

Job description

Vanguard seeks a forward-thinking Business Continuity Analyst to elevate our operational resilience, focusing on continuity planning, supplier resilience, and incident response across Investment Management Group Service & Counterparty Operations. You will partner with Enterprise stakeholders to enhance resiliency practices, ensuring preparedness for disruptions and ongoing risk management.

The role emphasizes cross-functional collaboration, analytical rigor, and clear communication to drive