Sr Business Consultant

HCSC; Lombard (IL); Hybrid; USD 70,000 - 126,000; Full time

Job summary

Health Care Service Corporation (HCSC) is seeking a senior business analyst to lead analyses and ensure alignment across functions for strategic, cross‑divisional initiatives. You will oversee project teams, resources, and budgets to deliver programs on time and within scope, interacting with senior management to drive business outcomes.

You will support prioritization, monitor progress toward goals, and apply strategic analysis to enable operational execution across the enterprise.

Qualifications

• Bachelor’s degree and 5 years of experience OR 9 years of experience in business analysis, process improvement, project management or related health care industry experience.
• 3 years of experience leading large and complex multi‑million dollar projects.
• Experience communicating with senior management from multiple divisions.
• Experience developing and delivering presentations.
• Strong problem‑solving, issue resolution and decision making skills.
• Knowledge of strategic planning techniques and industry trends.
• Experience interpreting business and financial information to support decision‑making.
• Negotiation and stakeholder management skills.
• Excellent verbal and written communications skills including establishing cross‑functional working relationships.
• Strong organizational skills with the ability to manage multiple complex projects simultaneously.
• Experience managing multiple complex projects successfully.
• Detail oriented with strong analytical capabilities.
• PC proficiency to include MS Office products.
• Experience analyzing business requirements, identifying gaps, dependencies, risks, and downstream impacts.

Responsibilities

• Lead business analysis and ensure alignment across functional areas for major cross‑divisional initiatives.
• Coordinate project teams, resources, and budgets to meet timelines.
• Interact with senior leadership and support strategic program prioritization.
• Drive successful business outcomes through strategic analysis and operational execution.
• Provide oversight for large, complex programs from inception to completion.

Skills

Leadership

Stakeholder management

Communication

Problem solving

Analytical thinking

Project management

Strategic thinking

Education

Bachelor’s degree

Tools

SQL/SSMS

MS Office

Facets/CCR knowledge

Job description

Flex

TN - Nashville

IL - Lombard

TX - Richardson

Full time

R0055877

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position is responsible for leading business analysis, ensuring alignment and integration across functional areas in support of divisional strategies, and ensuring consistency and efficiency of major, complex, and strategic cross-divisional and enterprise-wide projects and initiatives from inception to completion. Provides oversight and coordination of project teams, resources, and budgets to implement projects or initiatives according to dynamic and critical timelines. Interacts with all levels of management, including senior leadership. Supports the prioritization of transformational program activities, tracks progress toward goals, and drives successful business outcomes through strategic analysis and operational execution.

Required Job Qualifications:

• Bachelor’s degree and 5 years of experience OR 9 years of experience in business analysis, process improvement, project management, business operations or relevant health care industry experience

• 3 years of experience leading with large and complex multi-million dollar projects.

• Experience communicating with senior management from multiple divisions.

• Experience developing and delivering presentations.

• Strong problem-solving, issue resolution and decision making skills.

• Knowledge of strategic planning techniques and industry trends

• Experience interpreting business and financial information to support decision-making.

• Negotiation and stakeholder management skills.

• Excellent verbal and written communications skills including establishing cross-functional working relationships, facilitating discussions, and building collaborative team environments.

• Strong organizational skills with the ability to manage multiple complex projects simultaneously.

• Experience managing multiple complex projects successfully.

• Detail oriented with strong analytical capabilities.

• PC proficiency to include MS Office products

• Experience analyzing business requirements, identifying gaps, dependencies, risks, and downstream impacts, and working with stakeholders to drive clarification and resolution.

Preferred Required Job Qualifications:

• Health insurance or healthcare industry experience with emphasis on Product, Sales, Enrollment, Membership, or Provider operations.

• Proven strategic thinking with a demonstrated ability to translate strategy into execution.

• Ability to drive decisions, create optionality, evaluate tradeoffs, and determine impacts of various solution approaches.

• Knowledge of Facets and other CCR applications, including the ability to assess impacts across multiple business functions, systems, and operational processes.

• Knowledge of provider operations and provider data management, including provider setup, maintenance, network participation, terminations, and related downstream impacts.

• Experience performing end-to‑end impact analysis across business processes, operational workflows, data, and technology platforms.

• Experience using SQL and SQL Server Management Studio (SSMS) to query, validate, reconcile, and analyze data in support of business analysis, issue resolution, and testing activities.

• Understanding of healthcare data flows, system integrations, and dependencies across enterprise applications.

• Basic understanding of AWS services, including S3 and Lambda concepts, to support analysis of integrations, data movement, and operational support activities.

• Experience partnering with business and technology teams to define requirements, validate solutions, and ensure successful implementation outcomes.

• Experience evaluating current-state business processes and systems to identify opportunities for improvement, simplification, automation, and operational efficiency.

• Experience supporting large‑scale transformation initiatives involving process redesign, system modernization, or operational improvement efforts.

• Knowledge of Agile, Waterfall, or hybrid delivery methodologies.

• Experience facilitating stakeholder workshops, requirements sessions, and cross‑functional decision‑making discussions.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards .

The compensation offered will vary depending on your job‑related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Flex employees are expected to be in the office a minimum of three days a week. Management will have discretion to modify an employee's weekly schedule for exigent circumstances.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug‑free and smoke‑free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

Base Pay Range

$69,800.00 - $125,900.00

Exact compensation may vary based on skills, experience, and location.

For more than 80 years, HCSC has been dedicated to expanding access to high‑quality, cost‑effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities.

Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren’t afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug‑free and smoke‑free workplace. Learn more about HCSC, our commitment to our members and the opportunity you’ll have to improve health care delivery in an open, collaborative environment.

HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants.

If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations.

Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on‑line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions.

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Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association

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