Sr. Business and Program Operations Manager

Ursus; San Francisco (CA); Hybrid; USD 150,000 - 200,000; Full time

Job summary

An established industry player is seeking a dynamic Sr. Business and Program Operations Manager to drive critical initiatives and support growth in the Pro Design & 3D categories. This role requires exceptional communication and analytical skills, with a focus on data-driven insights and strategic planning. You will collaborate with senior leadership and cross-functional teams to optimize processes and deliver measurable outcomes. If you are intellectually curious and thrive in a fast-paced environment, this is a fantastic opportunity to make a significant impact.

Qualifications

• 3-5 years of experience in strategy, operations, or consulting in SaaS or digital environments.
• Strong analytical and project management skills.

Responsibilities

• Lead critical initiatives by partnering with cross-functional teams.
• Monitor overall business health and drive alignment across teams.

Skills

Critical Thinking

Communication Skills

Data-Driven Insights

Project Management

Problem Solving

Education

MBA

Bachelor's Degree

Job description

JOB TITLE: Sr. Business and Program Operations Manager
LOCATION: San Francisco, CA (hybrid)
PAY RANGE: $85.00 - $95.07/hr
DURATION: 1 year


COMPANY:
Our client a Fortune 500 Software Organization is seeking a Sr. Business and Program Operations Manager to bring onto the team.



The Opportunity

The Business and Program Operations role is for someone with critical thinking, exceptional communication skills and ability to work with senior leadership and cross functional teams. We are looking for someone with a talent for data-driven insights, fresh ideas, is intellectually curious and has a focus on proactive strategy and planning.

What you’ll do

As a key member of the team, and the key partner to the leader of the Pro Design & 3D categories, you will be responsible for driving critical initiatives to achieve business impact and support the growth of the Pro Design & 3D categories at ***. Your specific responsibilities will include:

• Leading the identification and structuring of critical initiatives by partnering with cross-functional teams to champion initiatives that drive business impact and deliver results through recommendations and insights.

• Driving to decisions and collaborating with cross-functional teams and executive-level leaders by working across the organization to influence partners and ensure alignment across teams.

• Challenging the status quo, exploring new and innovative ways to operate, identify areas for improvement, and spearhead essential changes to optimize processes.

• Monitoring overall business health through structured processes, including SLC, QBRs, OKR reviews, and release impact reviews

• Driving alignment and reporting progress to plan, tracking OKRs and metrics, dashboards, and managing change initiatives to ensure clear communication across teams.

• Overseeing budget management and financial forecasting to ensure alignment with organizational goals

• Monitoring overall business health through structured processes including QBRs, Category Reviews, category weekly team meetings, weekly GTM Squad Meetings, and other cadences through streamlining workflows to ensure processes are efficient and effective.

• Leading Strategic Planning process across the Pro Design & 3D categories, including collaboration with PMM, PM, and other stakeholders.

• Create regular communications to senior leadership and cross-functional collaborators through a variety of mediums.

What you need to succeed

Experience and Education:

• 3-5 years of experience in strategy, operations, or consulting in SaaS or digital environments

• Preferably hold an MBA and a BS or equivalent experience

Problem Solving and Initiative:

• A consistent track record of creatively solving complex business problems in a fast-paced environment

• Ability to lead complex initiatives and deliver measurable outcomes

Communication and Flexibility:

• Strong communication and presentation skills, with the ability to present data-driven insights to both technical and non-technical audiences

• Flexibility to pivot and address ad hoc requests or shifting priorities

Interpersonal Skills:

• High emotional intelligence, personal accountability and collaboration skills to influence and impact all levels

Analytical and Project Management Skills:

• Strong analytical, problem-solving and project management skills

• Ability to work under pressure and meet deadlines, while managing ambiguity and uncertainty

Communication Skills:

• Storytelling ability to simplify complex concepts into easy-to-understand ideas and communicate across written and verbal channels

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