Sr. Business Analyst (Workday)

Millennium Physician Group; Fort Myers (FL); Remote; USD 85,000 - 120,000; Full time

Job summary

A leading healthcare organization seeks a Senior Business Analyst specialized in Workday for a fully remote role. The position involves managing enterprise-level business systems to enhance efficiency and support strategic initiatives. Ideal candidates will have extensive experience in business systems within healthcare, excellent communication skills, and a proven track record in system implementation and optimization.

Qualifications

• 7+ years of experience in business systems, specializing in Workday.
• Certification in Workday HCM or HR preferred.
• Experience in the healthcare industry with knowledge of administrative challenges.

Responsibilities

• Lead strategy and execution for assigned business systems within healthcare.
• Collaborate with stakeholders and manage vendor relationships.
• Conduct root cause analysis of system issues.

Skills

Analytical skills

Problem-solving

Communication

Interpersonal skills

Education

Bachelor's degree in information technology, Business Administration, or related discipline

Tools

Workday HCM

ADP Payroll/HR systems

Data analytics and reporting tools

Job description

Sr. Business Analyst (Workday)

100% REMOTE

Formed in 2008 and headquartered in Fort Myers, Florida, with offices in Florida, North Carolina, and Texas, Millennium Healthcare is the largest independent physician group in the state of Florida and one of the largest in the United States. At Millennium Physician Group, our employees are the foundation of our success. Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual and help you grow in your role

The Senior Business Systems Analyst will play a pivotal role in driving the strategic direction, implementation, optimization, and ongoing management of key business systems within our healthcare organization. This position requires a comprehensive understanding of enterprise business systems, integration capabilities, and the essential function in supporting administrative and operational processes. The Senior Analyst will serve as a key liaison between IT and business units, leveraging both technical expertise and business acumen to drive system enhancements that align with organizational goals.

Responsibilities

• Lead the functional strategy and execution for assigned HCM and ERP business systems, ensuring alignment with business unit needs and organizational goals.
• Analyze, design, configure, test, implement, and maintain systems and applications supporting mobility, total rewards, compensation, benefits, and absence management.
• Develop and maintain detailed system documentation, including user guides, manuals, reports, and workflow diagrams.
• Collaborate with internal and external subject matter experts to gather requirements, recommend solutions, and facilitate approvals for project and data change initiatives.
• Build and maintain strong relationships with assigned stakeholders to proactively identify issues and provide timely, effective support.
• Exhibit excellent communication and customer service skills, engaging effectively with diverse technical and business audiences.
• Identify opportunities for continuous improvement and actively participate in evaluating new system releases and features to enhance functionality and user experience.
• Lead unit and quality assurance testing activities, including test case development, execution, and documentation, contributing to overall test strategy.
• Develop subject matter expertise in key business processes and applications through ongoing training, research, and hands-on experience.
• Conduct root cause analysis of system issues and recommend practical enhancements to improve system performance and user satisfaction.
• Coordinate and contribute to projects involving system implementations, upgrades, and enhancements, ensuring timely delivery while minimizing operational disruptions.
• Support integration efforts between business systems and other healthcare applications, ensuring seamless data flow, accurate reporting, and compliance with data governance and security standards.
• Manage assigned vendor relationships by monitoring service level agreements, addressing performance issues, and identifying optimization opportunities.
• Foster a culture of collaboration, innovation, and continuous improvement within cross-functional teams.
• Ensure data security, integrity, and regulatory compliance (e.g., HIPAA) within all related systems.
• Identify and recommend automation opportunities within HCM systems to streamline processes, improve efficiency, and support strategic decision-making.
• Stay informed on system updates, new features, and industry best practices, proactively suggesting enhancements to maximize platform value.
• Demonstrate excellent guest service to internal team members and patients.
• Perform other related duties as assigned.

Qualifications

• Bachelor's degree in information technology, Business Administration, Human Resources, Finance, or related discipline.
• 7+ years of experience in business systems, specializing in Workday.
• Certification: Workday HCM, Workday HR, Certified Business Analysis Professional, and/or Professional in Business Analysis, preferred.
• Extensive experience managing and supporting enterprise-level business systems, with deep hands-on expertise in Workday HCM and ADP Payroll/HR systems.
• Experience in the healthcare industry, with an understanding of its unique administrative and operational challenges. Healthcare compliance (e.g., HIPAA training), a plus.
• In-depth knowledge of Workday functional capabilities, configuration options, and best practices.
• Proven track record leading successful implementations, upgrades, and integrations of complex business systems.
• Strong analytical and problem-solving skills, with the ability to diagnose and resolve issues in complex technical environments.
• Excellent communication, interpersonal, and presentation skills, capable of translating technical concepts for diverse audiences, including leadership.
• Proficiency with data analytics and reporting tools integrated with enterprise business systems.
• Familiarity with project management methodologies such as Agile and Waterfall.
• Ability to work independently and collaboratively in a fast-paced, cross-functional environment.
• Demonstrated vendor management skills and the ability to foster productive partnerships.
• Ability to work independently in a fast-paced, cross-functional environment.

Physical Demands

Sedentary work. Exer ng up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker must have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Ability to lift to 15 lbs. independently not to exceed 50 lbs. without help.

Equal Employment Opportunity

MPG is committed to equal employment opportunities. We will not discriminate against employees or applicants for employment in employment opportunities or practices based on race, color, sex (including pregnancy), genetic information, sexual orientation, religion, physical or mental disability, age, military or veteran status, marital status, familial status, national origin, or any other legally protected class.

Equal opportunity applies to all areas of the employment relationship, including hiring, promotions, training, terminations, working conditions, pay, and other terms and conditions of employment.

Millennium Physician Group (MPG) is committed to the full inclusion of all qualified individuals. In keeping with our commitment, MPG will take steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, contact [e-mail].