Sr Business Analyst Manhattan Scale

ID Logistics US; United States; Remote; USD 87,000 - 115,000; Full time

Job summary

ID Logistics US is seeking a Senior Business Analyst to implement and support Warehouse Management System solutions for logistics clients. The role focuses on designing integrations, optimizing workflows, leading testing, and enabling SCALE deployments in a remote setup.

The position requires strong SQL, data-mapping, and requirements-gathering skills, with hands-on Manhattan SCALE experience. Travel is up to 15% domestically; salary ranges from $87,000 to $115,000 with a bonus potential.

Qualifications

• 5+ years of Business Analyst experience in supply chain, warehousing, logistics, or distribution.
• Hands-on experience with Manhattan WMS (SCALE).
• Proficiency writing and analyzing SQL queries.
• Experience gathering business requirements and translating them into functional specifications and process documentation.
• Experience with integration and interface data mapping using EDI and XML formats.
• Strong analytical and problem-solving skills with the ability to evaluate complex business processes and workflows.
• Experience leading or coordinating testing activities, including integration testing, system testing, and UAT.

Responsibilities

• Gather, analyze, and document business requirements through SOWs, functional requirements documents, process maps, and workflow diagrams.
• Lead data mapping and integration activities across client and internal systems, ensuring accurate documentation of mapping specifications.
• Develop and execute integration, system, and UAT plans, coordinating testing with clients and stakeholders.
• Create ad hoc SQL queries to support reporting, troubleshooting, and operational analysis.
• Design, test, and support WMS enhancements, integrations, and system extensions.
• Provide Level 2 application support, troubleshooting issues, and collaborating with technical teams to drive resolution.
• Participate in solution design reviews for new implementations, process improvements, and system enhancements.
• Develop instructional, procedural, and business process documentation to support adoption.
• Identify opportunities to improve workflows, integrations, and business processes.
• Ensure compliance with GMPs and site-specific safety requirements.

Skills

SQL queries

WMS workflows

Data mapping

UAT testing

Requirements gathering

Process documentation

Education

Bachelor's degree in IT / Supply Chain / Business

Tools

Manhattan SCALE

EDI/XML

JSON

SOAP

UAT tooling

Job description

Job Description: Are you passionate about turning complex warehouse operations into streamlined, scalable solutions? As a Senior Business Analyst, you'll play a critical role in implementing and supporting Warehouse Management System (WMS) solutions for new and existing logistics clients. You'll partner with operations, clients, and technical teams to design integrations, optimize workflows, lead testing efforts, and drive successful Manhattan SCALE deployments.

Work Location: Remote

Work Schedule: First Shift: Monday - Friday, 8:00am - 5pm

Work Travel: Up to 15% of domestic travel depending on needs of the business and subject to change.

Competitive Total Rewards Package: Attractive annual salary of $87,000 - $115,000 plus a performance-based bonus

This position is not eligible for immigration sponsorship.

Key Responsibilities

• Gather, analyze, and document business requirements through Statements of Work (SOWs), functional requirements documents, process maps, and workflow diagrams.
• Lead integration of data mapping activities across client and internal systems, ensuring accurate documentation and maintenance of mapping specifications.
• Develop and execute integration, system, and user acceptance testing (UAT) plans while coordinating testing activities with clients and stakeholders.
• Create ad hoc SQL queries to support reporting, troubleshooting, system analysis, and operational support.
• Design, test, and support WMS enhancements, integrations, and system extensions developed by internal teams or software vendors.
• Providing Level 2 application support, troubleshooting issues, and collaborating with technical teams to drive resolution.
• Participate in solution design reviews for new implementations, process improvements, and system enhancements.
• Develop instructional, procedural, and business process documentation to support operational and system adoption.
• Proactively identify opportunities to improve workflows, integrations, and business processes.
• Ensure compliance with company safety standards, site-specific requirements, and Good Manufacturing Practices (GMPs).

Requirements

Minimum Qualifications

• High school diploma or GED required; additional relevant leadership experience may be considered in lieu of higher education.
• 5+ years of Business Analyst experience, preferably within supply chain, warehousing, logistics, or distribution environments.
• Hands-on experience with Manhattan WMS (SCALE).
• Proficiency writing and analyzing SQL queries.
• Experience gathering business requirements and translating them into functional specifications and process documentation.
• Experience with integration and interface data mapping using EDI and XML formats.
• Strong analytical and problem-solving skills with the ability to evaluate complex business processes and workflows.
• Experience leading or coordinating testing activities, including integration testing, system testing, and UAT
• Self-motivated with the ability to work independently in a fast-paced environment.

Preferred Qualifications

• Associate or bachelor's degree in information technology, supply chain, logistics, business, or a related field.
• Experience supporting warehouse fulfillment, distribution, or logistics operations.
• Knowledge of JSON and SOAP integrations.
• Experience designing or supporting WMS enhancements, customizations, or system extensions.
• Experience developing training materials, presentations, and end-user documentation.
• Experience supporting application troubleshooting, issue resolution, and client-facing system implementations.
• Familiarity with cross-functional project teams and customer-facing deployments.