Sr. Business Analyst

Pacific Asset Management, LLC; Omaha (NE); On-site; USD 113,000 - 139,000; Full time

Job summary

Pacific Life Insurance Company seeks a Senior Business Analyst to join the Digital Transformation FAST Contract Administration team in Omaha, NE. You will analyze business needs, translate requirements, and collaborate with Product Owner, developers, and users in an Agile environment to deliver the new Annuity Admin platform.

You will support incident response and refine the backlog, helping improve processes across New Business, Customer Service, and In-force administration while coordinating

Qualifications

• 5-8 years of business analysis or equivalent experience in contract administration
• Bachelor's degree from four-year college or university
• Strong problem-solving skills; ability to deal with ambiguity
• Excellent written and verbal communication
• Ability to independently coordinate diverse and complex activities
• Experience with Agile software development is a plus

Responsibilities

• Analyze business needs and translate requirements into technical solutions
• Work with Product Owner to refine backlog, prioritize use cases, and drive understanding
• Develop solutions coordinating with business areas, Digital Transformation teams and Technology
• Participate in application design sessions
• Engage in sprint and release plans and retrospectives to improve processes
• Develop understanding of contract administration processes supported by the system
• Act as front-line support for incidents, outages, and complex inquiries

Skills

Business analysis

Agile methods

Communication

Problem solving

Stakeholder management

Team collaboration

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft Office

Job description

Job Description:As Sr. Business Analyst, you will play a key role in Pacific Life’s Digital Transformation FAST Contract Administration team by providing business analysis and support to the business partners, management, and technical teams. This includes providing context around business workflow and processing requirements as well as helping to engage the various business teams in the transition to a new administration system. . You will join a dynamic team of Analysts, developers, users and testers in a fast-paced, Agile technology environment supporting our newest Annuity Admin platform.How you will make an impact:Analyze business needs and translate requirements into technical solutions.Work with Product Owner to refine backlog, prioritize use cases, and drive understandingDevelop solutions to problems, requiring the use of ingenuity and creativity; coordinating with business areas, Digital Transformation teams and Technology on overlapping functionsParticipate in application design sessionsEngage and actively participate in sprint and release plans; participate in retrospectives to continually improve team processesDevelop a deep understanding of contract administration and business processes supported by the contract administration systemAct as front-line support for incidents, outages, and complex business inquiriesThe experience you will bring:5-8 years of business analysis or equivalent experience in contract administration role(s); knowledge of the complexities of annuity administration, such as New Business, Customer Service, and In-force administration.Bachelor's degree (B.A. or B.S.) from four-year college or university; or equivalent experienceOutside-the-box thinking with strong problem-solving skills; ability to deal with ambiguityStrong ability to communicate in writing and verbally on both business and technical subjectsAble to independently coordinate many diverse and complex activities to accomplish a goalDemonstrated ability to build trust, solid teamwork and interpersonal skillsWhat will make you stand out:Experience with Agile software development (Scrum Master or Product Owner certification is a plus)Knowledge of the FAST Annuity platformAdvanced knowledge of the Microsoft Office suite, especially ExcelProven experience modernizing, enhancing, or automating systems and processesStrong understanding of Annuity Operations departmental processes#LI-TB1Base Pay Range:The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.$113,490.00 - $138,710.00Your Benefits Start Day 1Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependentsGenerous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time OffPaid Parental Leave as well as an Adoption Assistance ProgramCompetitive 401k savings plan with company match and an additional contribution regardless of participationYou Can Be Who You AreWe are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlifeEEO Statement:Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.