Sr. Business Analyst

pacificlife; Newport Beach (CA); On-site; USD 113,000 - 139,000; Full time

Benefits offered by this job

Health, dental, vision coverage

Paid time off

401(k) with company match

Job summary

Pacific Life Insurance Company in Newport Beach seeks a Senior Business Analyst to join the Digital Transformation FAST Contract Administration team. You will translate business needs into technical requirements, refine backlog with the Product Owner, and design solutions across business, digital, and technology partners in an Agile setting.

You will develop a deep understanding of contract administration processes, provide front-line incident support, and help drive sprint delivery and

Qualifications

• 5-8 years of business analysis experience in contract administration or equivalent
• Bachelor's degree (B.A. or B.S.) from four-year college or university; or equivalent experience
• Ability to think creatively and handle ambiguity
• Strong written and verbal communication skills for business and technical audiences
• Ability to coordinate multiple complex activities to accomplish goals
• Demonstrated teamwork and interpersonal skills

Responsibilities

• Analyze business needs and translate requirements into technical solutions
• Refine backlog with Product Owner, prioritize use cases, and drive understanding
• Develop solutions by coordinating with business areas, Digital Transformation teams and Technology
• Participate in application design sessions
• Engage in sprint and release planning and retrospectives to improve team processes
• Develop understanding of contract administration and associated business processes
• Provide front-line support for incidents, outages, and complex inquiries

Skills

Business analysis

Agile

Problem solving

Communication

Education

Bachelor's degree

Tools

Microsoft Office

Excel

Job description

Job Description:

As Sr. Business Analyst, you will play a key role in Pacific Life's Digital Transformation FAST Contract Administration team by providing business analysis and support to the business partners, management, and technical teams. This includes providing context around business workflow and processing requirements as well as helping to engage the various business teams in the transition to a new administration system. . You will join a dynamic team of Analysts, developers, users and testers in a fast-paced, Agile technology environment supporting our newest Annuity Admin platform.

How you will make an impact:

• Analyze business needs and translate requirements into technical solutions.
• Work with Product Owner to refine backlog, prioritize use cases, and drive understanding
• Develop solutions to problems, requiring the use of ingenuity and creativity; coordinating with business areas, Digital Transformation teams and Technology on overlapping functions
• Participate in application design sessions
• Engage and actively participate in sprint and release plans; participate in retrospectives to continually improve team processes
• Develop a deep understanding of contract administration and business processes supported by the contract administration system
• Act as front-line support for incidents, outages, and complex business inquiries

The experience you will bring:

• 5-8 years of business analysis or equivalent experience in contract administration role(s); knowledge of the complexities of annuity administration, such as New Business, Customer Service, and In-force administration.
• Bachelor's degree (B.A. or B.S.) from four-year college or university; or equivalent experience
• Outside-the-box thinking with strong problem-solving skills; ability to deal with ambiguity
• Strong ability to communicate in writing and verbally on both business and technical subjects
• Able to independently coordinate many diverse and complex activities to accomplish a goal
• Demonstrated ability to build trust, solid teamwork and interpersonal skills

What will make you stand out:

• Experience with Agile software development (Scrum Master or Product Owner certification is a plus)
• Knowledge of the FAST Annuity platform
• Advanced knowledge of the Microsoft Office suite, especially Excel
• Proven experience modernizing, enhancing, or automating systems and processes
• Strong understanding of Annuity Operations departmental processes

#LI-TB1

Base Pay Range:

The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

$113,490.00 - $138,710.00

Your Benefits Start Day 1

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
• Paid Parental Leave as well as an Adoption Assistance Program
• Competitive 401k savings plan with company match and an additional contribution regardless of participation

You Can Be Who You Are

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.

What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.