Sr Business Analyst

Infosys Limited; Hartford (CT); On-site; USD 90,000 - 135,000; Full time

Benefits offered by this job

Disability insurance

Health & Dependent Care Reimbursement

Insurance (Accident, Critical Illness,

401(k) plan

Job summary

Infosys is seeking a Senior Business Analyst for its Healthcare unit in the United States. The role focuses on analyzing payer workflows, benchmarking performance, and coordinating cross-functional teams to optimize healthcare processes.

Relocation may be required to work at project locations in the USA, and candidates must be eligible to work in the United States without sponsorship. This position is aligned with the Delivery domain and offers broad opportunities in healthcare innovation.

Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

Responsibilities

• Analyze client business processes to identify optimization opportunities in healthcare payer domain.
• Facilitate benchmarking studies and align solution performance with industry standards.
• Collaborate with technical teams and document system customizations and workflows; draft SOPs.

Skills

Senior Business Analyst

Payer

Healthcare

Education

Bachelor’s degree or foreign equivalent

Job description

Overview

The Infosys Healthcare unit is dedicated to transforming the healthcare industry by leveraging cutting‑edge AI‑driven solutions to simplify complexities and enhance patient experiences. We focus on creating connected ecosystems, optimizing operations, and delivering superior care across all touchpoints. Join us to be a part of a team that is at the forefront of healthcare innovation, driving down costs while improving patient outcomes.

Area of Responsibility

• Analyze client business processes to identify optimization opportunities and align them with industry‑specific standards and best practices
• Facilitate benchmarking studies, working with stakeholders to align solution performance with industry standards and domain‑specific insights
• Collaborate with technical teams and document system customizations and configurations, drafting standard operating procedures and workflows that align with functional requirements of the relevant sector
• Conduct in‑depth research on third‑party products within the domain, providing comparative analysis of features, costs, and scalability
• Coordinate the implementation of solutions addressing issues during setup and integration, and support in developing and maintaining SOPs, to ensure system stability and performance post‑implementation

Your Contributions

• A collaborative spirit and excellent communication skills
• Strong analytical and coordination skills with a focus on process optimization
• A knack for creating detailed process maps and technical documentation with domain specialization
• Proactive approach to conducting benchmarking studies and product research
• Familiarity with system implementation, configuration, and maintenance
• Effective collaboration and communication abilities with cross‑functional teams

Required Skills and Experience

• Senior Business Analyst
• Payer
• Healthcare

Additional Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer‑based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Benefits

• Long‑term/Short‑term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level

Locations: Arizona, Connecticut, Indiana, North Carolina, Texas. Country: USA.

Domain: Delivery. Interest Group: Company. ITL USA.

EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.