Sr Associate, Dasher & Logistics - Dasher Financial Strategy & Operations

DoorDash; Sunnyvale (CA); On-site; USD 87,000 - 128,000; Full time

Benefits offered by this job

401(k) matching

Paid parental leave

Wellness benefits

Commuter benefits

Paid time off

Paid sick leave

Medical insurance

Dental insurance

Vision insurance

Holidays

Disability insurance

Life insurance

Mental health program

Job summary

DoorDash is seeking a Senior Associate, Strategy & Operations to launch and scale a debt paydown product for Dashers. You will own end-to-end launch readiness, ensuring compliance, funds flows, and daily reconciliation across treasury and lenders, with a focus on defensible, scalable money movement.

The role demands balancing policy decisions, operational rigour, and cross-functional collaboration with Product, Engineering, Design, Analytics, Legal, and Treasury to drive successful rollout and

Qualifications

• 3–5 years of experience in high-growth teams.
• Strong problem-solving skills with data-backed decisions.
• Curious, driven and comfortable with ambiguity.
• Shipped something with a hard launch date.
• Bachelor’s Degree in a related field.

Responsibilities

• Own launch readiness end-to-end: drive compliance review and funds-flow documentation with Treasury and Technical Accounting.
• Build operational backbone: daily reconciliation of debits, wires, and funds reaching lenders; support for failed/misapplied payments.
• Make policy calls on payment caps/floors, routing limits, and handling reversals.
• Own phased rollout and measurement: sequencing, FAQs, support enablement, and the 12-week debt-reduction readout.

Skills

Problem solving

Data analysis

Cross-functional collaboration

Strategic thinking

Education

Bachelor’s Degree in related field

Tools

Excel

SQL

Treasury systems

Job description

About The Team

The Dasher & Logistics team supports the millions of Dashers who power DoorDash’s marketplace. We’re building the world’s leading last-mile logistics platform — and to succeed, we’ll need to disrupt ourselves along the way. The Dasher Financial team is one such disruption: we are building fintech products that best serve the needs of Dashers and gig workers like them.

From instant access to earnings, to innovative bill pay and savings products, to credit-building tools, our goal is to create the financial system of record for Dashers. We are early in this journey — launching and scaling zero-to-one products that redefine how Dashers interact with their money.

About The Role

We are looking for a Senior Associate, Strategy & Operations to launch and scale a new debt paydown product for Dashers. Dashers connect their debt accounts, choose one to focus on, and automatically route a share of every dash payout into paying it down.

A pilot proved the behavioral loop works: pick a goal, earmark money from each dash, pay it down frequently. Your job is to turn that into a product that runs at scale — which means real money moving out of Dashers’ accounts to their lenders every day, correctly and defensibly. To deliver on that promise, we need an operator who can hold compliance, reconciliation, and the Dasher experience in their head at the same time.

As a Senior Associate, You Will

• Own launch readiness end-to-end: drive the financial compliance review to sign-off and close out funds-flow documentation with Treasury and Technical Accounting.


• Build the operational backbone the product runs on — daily reconciliation between what we debit, what we wire, and what actually reaches lenders — plus the support playbook for failed, returned, and misapplied payments.


• Make the policy calls that have no precedent yet: payment caps and floors, routing limits, and how we handle a payment already sent against a payout that later reverses.


• Own the phased rollout and the measurement that proves it worked — sequencing, FAQs, support enablement, and the instrumentation behind the 12-week debt-reduction readout.

Dasher Financial is an ambitious bet - building fintech products for the future of work. The problems here are concrete and mostly unsolved: what to do when a lender posts a payment late, when a balance is stale at the moment we pay, or when a payout reverses after the money is already gone. For someone with a proven track record of owning ambiguous problems end-to-end who wants to grow into a general manager, this is a rare opportunity to learn by doing in a zero-to-one environment.

You’re Excited About This Opportunity Because You Will…

• Analyze & problem-solve: Break down the unsolved questions in a live money-movement product — stale balances, late lender postings, reversed payouts — and turn them into decisions with owners.


• Drive execution: Own the launch readiness work that determines whether this ships: compliance sign-off, funds flow, and daily reconciliation.


• Experiment & learn: Instrument the 12-week debt-reduction readout and the counter-metrics that show whether debt is genuinely going down or just moving around.


• Collaborate: Work cross-functionally with Product, Engineering, Design, Analytics, Legal, and Treasury to launch and scale the product.


• Grow fast: Build the toolkit of a future operator/GM by shipping a regulated fintech product end-to-end.

We’re Excited About You Because…

You have 3-5 years of experience and have succeeded in high-growth teams (whether in tech, operations, strategy, consulting, banking, or a related experience)You have exceptional problem-solving skills and back your decisions with data (comfortable pulling SQL or modeling in Excel), and you can pressure-test a metric definition to spot when a number is measuring the wrong thingYou’re curious, driven, and comfortable with ambiguity – you turn open questions into written decisions with named owners You have shipped something with a hard launch date, and you can reason about money movement (settlement timing, reconciliation, failed and returned payments) – or will get there fastYou have a Bachelor’s Degree in a related field

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See Below For Paid Time Off Details

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.


• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$87,000—$128,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination

In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

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