Sr. Associate, Accounts Receivable

Alcon MX; Fort Worth, Northern (TX, KY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Alcon Fort Worth, TX is seeking a Senior Associate to support Accounts Receivable for the Vision Care portfolio. You will manage a senior portfolio of key accounts, work with leadership to mitigate AR risk, and drive timely cash collections in line with contracts.

Responsibilities include guiding AR staff, identifying process improvements, resolving disputes, monitoring payment performance, and ensuring accurate reconciliations across ERP and CRM systems.

Qualifications

• Bachelor’s Degree or Equivalent years of directly related experience required.
• Fluent reading/writing/understanding of English is required.
• 2 Years of Relevant AR Experience preferred.

Responsibilities

• Manage a senior portfolio of key accounts in AR for the Vision Care portfolio.
• Support AR leadership with guidance, coaching and process improvements.
• Identify root causes of disputes and drive resolution to reduce deductions and improve cash flow.
• Analyze and monitor payment performance and liquidity of customers.
• Collaborate with customers, operations, and commercial teams to optimize collections.

Skills

Accounts Receivable

English (Fluent)

Customer relationship

Education

Bachelor's degree or equivalent experience

Tools

ERP systems

CRM tools

Job description

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As a Senior Associate supporting Accounts Receivable (AR) for the Vision Care portfolio, you will be trusted to work closely with leadership to manage AR risk mitigation for large-scale customers through account analysis, bad debt expense reduction, timely processing of credit approvals, and consistent evaluation of account risks. In this role, a typical day will include: Manage a senior portfolio of key accounts which are deemed more difficult to manage, including those which are high profile, large dollar, and/or high volume. Support AR leadership by providing guidance to Accounts Receivable Associates. This may include conflict resolution, coaching, and development. Support AR leadership through the identification of process improvements within the AR function in order to drive efficiencies and improve overall timeline for cash collection. Continuously implement operational efficiencies to drive measurable performance improvement and strengthen AR processes. Collect outstanding receivables in accordance with terms and conditions of contracts, customer payment terms, etc. Monitor payment performance and financial liquidity of existing customers. Partner closely with the customer base, operations, and commercial team to establish a strong working relationship, balancing Alcon customer experience with overall AR performance. Counsel and negotiate with customers to improve financial controls and sets up special credit arrangements and payment schedules. Manage all customer reconciliations and reporting needs that are requested by customer base. Identify & analyze root cause of disputes / deductions, while actively leading resolution & prevention. Solve customer and process problems of varying scope and complexity. Be proficient and effective in all ERP and CRM tools. Support month‑end close/reporting/compliance requirements for Credit & AR. Support Franchise programs and product launches as needed.

WHAT YOU'LL BRING TO ALCON:

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs; Assoc.+6 yrs; M.S.+0 yrs)
• The ability to fluently read, write, understand and communicate in English
• 2 Years of Relevant Experience

HOW YOU CAN THRIVE AT ALCON:

• Join Alcon’s mission to provide top-tier, innovative products and solutions to enhance sight & enhance lives.
• Grow your career in a highly collaborative and diverse environment.
• Alcon provides robust benefits package including health, life, retirement, flexible time off, and much more!

ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY

Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non‑discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to [e-mail] and let us know the nature of your request and your contact information.

At Alcon, we are committed to helping people see better. We believe patients should have access to quality eye care regardless of their economic circumstances; however, barriers to good eye health exist for patients in both developed and emerging markets. Alcon develops and manufactures innovative devices to serve the full life cycle of eye care needs. Its surgical group is one of the largest makers of equipment used for cataract removal and laser vision correction. Its consumer products include the well‑known Opti‑Free line of contact lens solutions and related products. Alcon, which was founded in 1945, sells its products in 180 countries worldwide.