Sr. Analyst, Vet Services

PETCO Animal Supplies Stores, Inc.; Natick (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

Petco Animal Supplies, Inc. in Natick, MA is seeking a Senior Analyst in Pet Services to translate large data sets into actionable business insights. You will drive end-to-end projects that influence operational, product, and service strategies, collaborating with cross-functional teams.

You’ll harness Python/SQL knowledge and BI tools to build models, scorecards, and dashboards, and present findings to stakeholders with varying technical backgrounds.

Qualifications

• Advanced degree in Statistics, Math, Engineering, Economics or related business analytics discipline.
• Must be self-driven and customer-centric.
• Demonstrable track record of delivering results in dynamic environments.
• 3-5 years’ experience in business analytics.
• Proficient with SQL (Snowflake).
• Proficiency with multiple analytics tools; Python or R preferred.
• Hands-on experience with data visualization BI tools.
• Ability to explain complex analytics to non-technical audiences.

Responsibilities

• Retrieve, synthesize, and present critical data to inform questions or improve performance.
• Optimize processes around hospital site selection including integrating external predictive models and KPI dashboards.
• Own end-to-end management of hospital expansion including site selection and senior readouts.
• Support business development with data-driven insights during sourcing and due diligence.
• Improve analytics methods by adding new data sources and model enhancements.
• Develop and present insights to enhance services initiatives.
• Present findings to audiences with varying technical levels.
• Use Python/SQL for data analysis and modeling.

Skills

Analytical thinking

Communication

Presenting to non-technical audiences

Education

Advanced degree in Statistics, Math, Engineering, Economics or related business analytics discipline

Tools

SQL (Snowflake)

Python

R

BI tools

Job description

Want to help pets live their best lives?

We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.

• Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.

• Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through distinct experiences, products, and services.

• Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.

About Petco:

We’re proud to be “where the pets go” to find everything they need to live their best lives for more than 60 years — from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood — the boundless boops, missing slippers, late night zoomies and everything in between. And we’re here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.

Position Purpose:

As a Senior Analyst within Pet Services at Petco, you’ll discover insights that drive operational, product and services strategy for the enterprise. You will lead projects end to end and have the opportunity to work with large, diverse and rapidly growing data sets to inform business hypotheses and drive business results.

Scope:

This role focuses on supporting strategic initiatives including but not limited to service offerings, customer analytics, site analytics, assortment, pricing and promotion. Broadly, this role will work with every functional area within Pet Services, eCommerce and store business teams.

Essential Job Functions:

1. Retrieve, synthesize, and present critical data in a format that is immediately useful to answering specific questions or improving system performance
2. Optimize processes around hospital site selection including integrating external predictive models, organizing KPI’s and developing advanced scorecards
3. Own the end to end management of hospital expansion including site selection, list management and senior level readouts
4. Support the business development team with data driven insights during sourcing, diligence, and integration
5. Improve upon existing analytical methodologies by developing new data sources, testing model enhancements, and fine-tuning model parameters
6. Develop and present new insights and recommendations to enhance existing services initiatives
7. Conduct written and verbal presentation to share insights and recommendations to audiences with varying levels of technical sophistication
8. Utilize code (Python/R/SQL…) for data analyzing and modeling algorithms
9. Design, develop, and present strategic recommendations that directly address key business questions

Other Duties and Responsibilities

• Interact professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests
• Independently prioritize and accomplish multiple tasks within established timeframes
• Perform other related duties, tasks and responsibilities as required, assigned and directed

Nature of Supervision

General instruction is given on program, purpose, and project objectives. Work is periodically reviewed during development and upon completion. Results of analyses are used to create strategies and decisions in marketing and advertising, therefore they have the potential to negatively affect the company’s sales and profits if data reporting is not accurate or misleading.

Supervisory Responsibility

None

Education and Experience

• Advanced degree in Statistics, Math, Engineering, Economics or related business analytics discipline
• Must be self-driven and passionate about retail and must be customer centric.
• Demonstrable track record of dealing well with ambiguity, prioritizing needs, and delivering results in a dynamic environment
• 3-5 years’ experience in business analytics
• Proficient with SQL (experience in Snowflake)
• Proficiency with multiple analytics tools required; Python or R strongly preferred
• Hands on experience with BI tools for data visualization
• Ability to explain/present advanced analytical methodologies and results to non-technical audiences
• Excellent communication skills
• Excellent quantitative modeling, statistical analysis skills and problem-solving skills.
• Sophisticated user of statistical tools
• Related experience in a retail organization is a strong plus, however strategic consulting and analytics capabilities are the core requirements.

Work Environment

Most tasks are performed while seated indoors at a personal computer. Limited travel to vendors, seminars and/or conferences may be required periodically throughout the year.

Contacts

Interaction with numerous internal departments including, but not limited to Information Systems, Analytical Services, Merchandising, Content, Creative and Marketing are a nearly daily occurrence and may range from the routine exchange of information to the analyses, evaluation and resolution of complex logistical issues. Externally, the position will work with technology & creative partners, and product/service vendors usually exchanging information, providing instruction, or resolving somewhat complex problems.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.