Sr. Analyst, Pet Services

Petco; San Diego (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Petco is seeking a Senior Analyst in Pet Services to uncover insights that inform enterprise strategies across operations, product, and services. You will lead projects end to end and handle large, diverse data sets to test hypotheses and drive business results.

You will collaborate with multiple teams including Pet Services, Ecommerce, and stores to align analytics with strategic priorities, improve hospital site selection, pricing, and promotion, and deliver actionable recommendations.

Qualifications

• Retrieve, synthesize, and present critical data to answer business questions.
• Develop and maintain KPI metrics and scorecards.
• Translate insights into actionable recommendations for Pet Services.

Responsibilities

• Retrieve, synthesize, and present critical data for cross-functional teams.
• Optimize hospital site selection processes and KPI dashboards.
• Manage end-to-end hospital expansion projects with senior leadership readouts.
• Support data-driven insights during sourcing, diligence, and integration.
• Improve analytical methodologies by developing new data sources and models.

Skills

Data analysis

SQL

Advanced Excel

Dashboarding

Job description

Want to help pets live their best lives?

We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.

Core Values

• Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
• Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
• Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.

About Petco

We’re proud to be where the pets go to find everything they need to live their best lives for more than 60 years — from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood — the boundless boops, missing slippers, late night zoomies and everything in between. And we’re here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.

Position Purpose

As a Senior Analyst within Pet Services at Petco, you'll discover insights that drive operational, product and services strategy for the enterprise. You will lead projects end to end and have the opportunity to work with large, diverse and rapidly growing data sets to inform business hypotheses and drive business results.

Scope

This role focuses on supporting strategic initiatives including but not limited to service offerings, customer analytics, site analytics, assortment, pricing and promotion. Broadly, this role will work with every functional area within Pet Services, eCommerce and store business teams.

Essential Job Functions

• Retrieve, synthesize, and present critical data in a format that is immediately useful to answering specific questions or improving system performance
• Optimize processes around hospital site selection including integrating external predictive models, organizing KPI’s and developing advanced scorecards
• Own the end to end management of hospital expansion including site selection, list management and senior level readouts
• Support the business development team with data driven insights during sourcing, diligence, and integration
• Improve upon existing analytical methodologies by developing new data sources, testing model enhancements, and fine-tuning model parameters