Sr. Analyst- Revenue Operations

BrightEdge; Chicago, Northern (IL, KY); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Paid time off 15-23 days + 10 holidays

Parental leave 4-6 weeks

Commuter benefits

Job summary

BrightEdge in Chicago is seeking a Senior Analyst of Revenue Operations to optimize and scale the go-to-market engine. Reporting to Director of Revenue Operations, you will analyze workflows, redesign Salesforce ecosystem, and improve Deal Desk governance.

This role rewards analytical rigor, executive communication, and hands-on project leadership across forecasting, data models, and end-to-end process improvements in a fast-growing SaaS environment.

Qualifications

• 2+ years in management consulting, strategy/operations, or revenue/sales operations

Responsibilities

• Partner with Sales and Customer Success leadership and executives to translate data into clear recommendations and roadmaps
• Own bookings, upsell and renewal forecasting end-to-end with standardized reporting for Finance and leadership
• Audit current-state sales workflows and design future-state processes to improve velocity and consistency
• Collaborate with Salesforce administrator to enhance Service Cloud and data architecture, automate workflows, and improve reports/dashboards
• Support and optimize Day-to-Day Deal Desk operations with the Deal Desk Manager, aligning discount guidelines and approvals
• Manage operational projects from scoping to change management
• Own month-end close reporting with finance and compensation teams

Skills

Management consulting

Strategy & operations

Business operations

Revenue operations

Sales forecasting

Salesforce dashboards

Executive communication

Education

Bachelor’s degree (Business/Finance/Economics/Engineering/IS)

Tools

Salesforce

Job description

Shape the future of Search.

About BrightEdge

BrightEdge is a leading enterpriseSEO andcontent performance platform that helps companies understand how their digital content drivesreal businessresults. Founded in 2007,we’retrusted by thousands of organizations across more than 80 countries, including brands like Microsoft and Visa.Our platform combines powerful data and AI-driven insightsallowing our customers to plan,optimize, and measure campaigns based on real-time content performance.

What sets BrightEdge apartareour people.With 400+ global employees across 7 offices, we foster a collaborative,curious,and supportive environment where smart ideas are encouraged and impact is visible.If you enjoy solving meaningful problems, learning new things, and working alongside talented teammates while helping shape the future of digital marketing, BrightEdge isa great placetobuildyour career.

About the Role

BrightEdge is growing, and we are looking for a sharp, problem-solvingSenior Analyst of Revenue Operationswho knows "what good looks like" and is eager to help optimize and scale our go-to-market engine.

This role is ideal for someone with a background in management consulting, strategy & operations, or business operations who wants to bring their analytical rigor, process-mapping skills, and executive communication to a high-growth SaaS organization. Reporting directly to the Director of Revenue Operations, you will have a front-row seat to revenue strategy, partnering closely with Sales Leadership and C-suite executives.

As a core individual contributor, you will evaluate current operational workflows, pinpoint bottlenecks, and drive tangible improvements—with a particular focus on enhancing and redesigning our Salesforce (SFDC) ecosystem, streamlining Deal Desk governance, and establishing scalable sales processes. Over time, this role offers a clear trajectory for career growth and leadership as the RevOps function expands.

How You'll Spend Your Time

• Executive Presentation & Stakeholder Partnership: Partner directly with Sales and Customer Success Leadership and executive stakeholders, translating complex operational data and workflow challenges into clear recommendations and actionable roadmaps. Proactively surface your findings and help drive revenue growth.
• Bookings & Retention Forecasting: Own bookings, upsell and renewal (CRR) forecasting end to end — rebuilding the underlying models and delivering the forecast as a standing, systematized report on a published cadence that Finance and executive leadership rely on directly.
• Process Discovery & Optimization: Apply a structured, consulting-style approach to audit current-state sales workflows, identify inefficiencies, and design future-state operational frameworks that improve sales velocity and consistency.
• Salesforce Enhancement & Redesign: Partner closely with our Salesforce administrator to drive improvements to our Service Cloud environment — defining and prioritizing changes to data architecture, automated workflows, and the reports and dashboards leadership depends on, then carrying them through to delivery and adoption.
• Deal Desk Workflows & Governance: Support and optimize day-to-day Deal Desk operations in tandem with the Deal Desk Manager, refining approval matrices, standardizing discount guidelines, and accelerating the quote-to-close cycle.
• End-to-End Project Management: Own operational projects from scoping and stakeholder alignment through implementation, documentation, and change management enablement.
• Month End Close: Owns the operational reporting process and documents and works with finance and compensation teams to execute month end accurately and on time.

We’re Excited About You If You Have

• 2+ years of experience in management consulting, strategy & operations, or business/revenue/sales operations, with a demonstrated track record of analyzing business processes and delivering measurable improvements.
• Proven ability to break down complex business problems, map operational workflows, and design pragmatic, scalable solutions.
• Exceptional written, verbal, and visual presentation skills; comfortable presenting findings, frameworks, and recommendations to senior leaders.
• Strong quantitative analysis skills across Excel/Google Sheets, Salesforce reports and dashboards, AI tools, and/or modern BI platforms — including the ability to build and maintain working forecast models for renewals, upsell and bookings.
• Strong Salesforce Acumen: Practical experience or strong foundational knowledge of Salesforce administration, objects, fields, and automation. Salesforce certifications or experience with SFDC redesigns are a strong plus.
• Project Management Rigor: Strong organizational habits with the ability to manage multiple workstreams, drive cross-functional alignment, and see initiatives through to completion.
• Industry Background: Prior experience in or exposure to SaaS/technology is a plus but not required for candidates with strong consulting fundamentals.
• Bachelor’s degree is required in Business, Finance, Economics, Engineering, Information Systems, or any related field.
• Ability to work on-site at least 4 days a week in our Chicago, IL office.

Benefits!

• Motivating, high-impact workthatbuildsyour career
• Medical, dental, and vision insurance with multiple package options
• 15-23daysPTOdepending on tenureplus10 paid holidays
• Pet insurance to keep your fur family happy and healthy
• Pre-tax commuter benefit plan and company contribution to help reduce parking/public transit costs
• No orlowcosttherapy and professional coaching sessions through Spring Health
• 4-6weeksfully paid parental leave
• Quarterly office outings: Baseball games, boats, and more!

$80,000 - $110,000 a year

Actual compensation will depend on your skills, experience, and other job-related factors.

How we work

BrightEdge is an equal opportunity employer and is committed to building a diverse and inclusive workplace. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.

Ifyou’reexcited about this role butdon’tmeet every qualification, we encourage you to apply. Imposter syndrome can hold great candidates back, and we believe potential and willingness to learn matter just as much as checking every box. We value diverse perspectives, experiences, and ways of thinking, andwe’recommitted to building a team where everyone feels they belong and can do their best work.